Aparthotel

Choapan 28 - Lux Apartments in Condesa

Luxury aparthotel in Mexico City

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Photo gallery for Choapan 28 - Lux Apartments in Condesa

Living area
Balcony
Property entrance
Room
Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
S$152
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View in a map
  • Place, World Trade Center Mexico City
  • Place, Angel of Independence Monument
  • Place, Chapultepec Castle
  • Airport, Mexico City (MEX-Mexico City Intl.)

Choose your unit

Luxury Suite

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Suite

  • 452 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Luxury Apartment

  • 904 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Double Sofa Beds

Deluxe Apartment

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Double Sofa Beds

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About the area

Mexico City

Located in La Condesa, a neighbourhood in Mexico City, Choapan 28 - Lux Apartments in Condesa is in the entertainment district. Paseo de la Reforma and Antara Polanco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.

What's nearby

  • World Trade Center Mexico City - 19 min walk - 1.6 km
  • Chapultepec Park - 4 min drive - 2.3 km
  • Angel of Independence Monument - 7 min drive - 3.8 km
  • Chapultepec Castle - 8 min drive - 2.3 km
  • Auditorio Nacional - 9 min drive - 3.8 km

Getting around

  • Patriotism Station - 2 min walk
  • Mexico City Fortuna Station - 11 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Beer Stop - ‬1 min walk
  • ‪Barra Gavia - ‬2 min walk
  • ‪Izakaya Champloo - ‬1 min walk
  • ‪Los De Arrachera Grill - ‬2 min walk
  • ‪El Caracol 🐚 - ‬2 min walk

About this property

Choapan 28 - Lux Apartments in Condesa

Luxury aparthotel in Mexico City
Concierge services and a porter/bellboy are available at this smoke-free aparthotel. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include a memory foam bed and premium bedding, and guests will also find conveniences, such as a dining area and a sitting area.
Choapan 28 - Lux Apartments in Condesa offers 18 accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Memory foam beds feature down duvets and premium bedding. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch Smart televisions come with digital channels and Netflix.

Amenities

Kitchen
Free WiFi

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: MXN 10 per stay (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Choapan 28 - Lux Apartments in Condesa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Choapan 28 - Lux Apartments in Condesa?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Choapan 28 - Lux Apartments in Condesa?

Checkout is at 11:00 AM.

Where is Choapan 28 - Lux Apartments in Condesa located?

Located in La Condesa, this luxury aparthotel is within 1 mile (2 km) of Mexico Park and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 3 miles (5 km). Patriotism Station is only a 2-minute walk and Chilpancingo Station is 13 minutes.

Reviews

Choapan 28 - Lux Apartments in Condesa Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

8.4/10

Communication
Rating 10 - Excellent. 82 out of 116 reviews
Rating 8 - Good. 22 out of 116 reviews
Rating 6 - Okay. 6 out of 116 reviews
Rating 4 - Poor. 3 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and safe and what a lovey area ! Will stay again for sure.
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, communication
It was a great place to stay. I would like to stay in the near future again
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was beautiful and clean! Easy accessible via burner and easy to walk for local dining!
Stayed 8 nights in Mar 2025

8/10 Good

Mackenzie

Liked: Cleanliness, property conditions & facilities
Lovely area and a beautiful, clean condo! There was a bit of noise from the upstairs neighbors at times, but otherwise, it was a great stay—I’d definitely book again.
Stayed 2 nights in Apr 2025

6/10 Okay

Jenny

Disliked: Amenities, communication
The location can’t be beat. Close the many restaurants and cafes. If you are a light sleeper bring some ear plugs as some nights can be loud.
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice place to stay

It was very clean and nice. Would def stay again
Stayed 3 nights in Jun 2024

10/10 Excellent

Mario Jose

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was perfect for us (2 persons), it has the necessary amenities for the 8 days that we were there. The support the administrator and cleaning ladies gave was great. *The only down side is the communication before the travel was kind of difficult with the office that administers the property.
Stayed 7 nights in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay. Convenient location and very good communication. We needed a couple of things and they responded immediately. My only complaint was the hot water in the shower.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our stay here! The apartment is super comfortable with a great layout and lots of natural light. The location is great - just barely outside the most touristy areas but a short bike or walk away from everything we wanted to do (there is an EcoBici station on the block and we used these bikes to get almost everywhere in CDMX). Some of the best restaurants and bars are within a couple blocks. The street is pretty quiet, tree-lined and felt very safe. When we visit CDMX again we would definitely consider coming back here!
Stayed 4 nights in Mar 2025

10/10 Excellent

Zoe

Liked: Cleanliness, room comfort, communication

Personnel very helpful

It was great, having vigilance 24 hrs was very important for us and was a big factor to stay there
Stayed 2 nights in Jul 2024

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very attentive and communicative!
Stayed 5 nights in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice appartement , clean and modern. Be careful if you get the first floor unit, a lot of noises from the street, the front door and the elevator. The sheets were dirty and also the blanket.
Stayed 5 nights in Mar 2025

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying at Choapan 28, and overall it was a great experience. There were a few hiccups in the beginning—I didn’t receive my check-in emails 24 hours before arrival, and since it was my first time, I was a bit nervous. Thankfully, the cleaning staff on site were incredibly helpful and helped me get everything sorted out. We also had some issues with the door codes at first, but once that was resolved, everything went smoothly. The apartment was clean, safe, and in a perfect location—very walkable with great dining options, easy access to transportation, and a real local vibe. I’d definitely stay here again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jay Jinwoo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was perfect except the noise that the people checked into the next unit was making - luckily, I had to put up with them for only one night.
Stayed 5 nights in Oct 2024

4/10 Poor

Julian

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The property was in mostly good condition, but no lobby and zero communication - no responses to our texts or messages via expedia either. This led to us spending one morning hunting around for baggage storage as we got to the hotel early. It is just another ge-ntrifier trying to rent out an apartment to unwitting foreigners and putting in minimal effort. Find a hotel nearby instead.
Stayed 4 nights in Feb 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall cleanliness. Everything worked - all electric and electronic appliances. Water was constant with good pressure. Hot water was instant hot. The apartment had all the basic necessities one would expect, like refrigerator, small electric stove, coffee maker, cutlery, dishes, pots and pans, even a wine opener. It's close to a plethora of dining options.
Stayed 10 nights in Sep 2024

8/10 Good

Christian Alex Alfonso

Liked: Cleanliness, amenities, property conditions & facilities, communication
The stay in Choapan 28 is excellent. The room itself is spacious and clean. The hosts were communicative and ensured that we had an amazing time in the property. The area is surrounded by multiple small restaurants that offered great variety of food. The area is safe to walk to even at night. Overall, we had a great at Choapan 28, however, there was an incident on our last night where 2 guests accidentally entered our room. There was probably a mixup on the hosts end and the new guests which caused the confusion. I hope this issue gets fixed since it can be a security issue for future guests.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great stay—slightly slow communication

I can’t compare this place to other places in Mexico City as it was our first time, but it was clean, felt safe, and had most everything we needed. It was smaller, though, than we were expecting. We did have to ask for another set of sheets for the couch, and getting those took a few attempts. Just know that you won’t get a response from them through the hotels app—you have to download whats app and message them that way. Even then they take a little bit of time to respond. They stored our bags for us when we checked out so we could explore the city a bit more before our flight which was nice, but we had to wait 15 minutes to get our bags when we came to retrieve them—again, the response time is a little slow. Another nice thing is there is a farmacia and an oxxo right at the end of the block so if you need anything from there, it’s close. Condesa is a great neighborhood!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Very nice, new apartment in cool neighborhood

We stayed in here for one week and would definitely recommend it. Nice apartment in leafy Condesa neighborhood. Great hot water and pressure in the shower. Wifi download speed around 50mbs. Super convenient location a few minutes from well-connected subway station (Patriotismo). Very nice night security guard. Convenient keyless entry. Amazing taco stand (Mon-Sat) on a corner down the street. Some things that could have been better: the bed mattress was a little laid through on one side, which made it unevenly soft. On Friday night there was very loud music in the neighborhood (until about midnight). The wifi password was not displayed anywhere in the apartment, so we had to contact the property management company to get it from them. Luckily, we didn't need to work remotely right when we arrived, or that would have been quite inconvenient. So, we recommend you just ask for it before arrival.
Stayed 7 nights in Aug 2024

10/10 Excellent

adam

Liked: Cleanliness, property conditions & facilities, communication
Super nice property in a well located part of Condesa.
Stayed 5 nights in Jul 2025

10/10 Excellent

Pey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wow, this stay exceeded my expectations. It was my first time booking an apartment-style hotel with a virtual front desk, so I was a bit nervous. The night before check-in, I tried to reach out for the buzz code since the confirmation email said the entrance codes would be sent within 24 hours—but I hadn’t received anything, and there was no response on WhatsApp either, which worried me. Fortunately, the next morning during their business hours, I got a reply and received all the necessary codes. From that point on, everything went smoothly. The value is amazing—you get a full suite with a kitchen (even though we didn’t use it, it was nice to have, lol), not just a standard hotel room. Staff were also friendly and helpful—they helped us store our luggage after checkout. Tip based on my experience: The best way to reach them is through WhatsApp during their business hours—they respond quickly then. I’ll definitely come back to Mexico City (because I absolutely loved it!) and would happily stay here again.
Stayed 3 nights in Jul 2025

4/10 Poor

Oscar

Disliked: Amenities, communication
No nos limpiaron el depa en ningún día, les tuvimos que pedir toallas limpias y papel. Aparte había un anuncio que sugerían la propina de 3-5 usd diarios. Cómo vamos a dar propina si nunca tuvimos un servicio de nada. Las puertas de la habitación y la entrada no cerraban, se acababa el agua caliente muy rápido.
Stayed 6 nights in Jul 2025

2/10 Terrible

Juan Ramón

Liked: Cleanliness
Disliked: Room comfort, communication
El lugar nunca tuvo agua caliente, no contaba con estacionamiento, el check in duró más de 2 horas sin poder hacerse
Stayed 3 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, room comfort, communication
Todo estuvo perfecto, buena zona, muy limpio y cómodo, solo como recomendación revisar la estufa, si calienta solo tarda un poco. Pero fue algo mínimo que ni afecto en mi estadía.
Stayed 6 nights in Jul 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Absolutely awful experience – stay away

We had one of the worst hotel experiences we’ve ever had here. The property never sent check-in instructions. Only after we reached out did someone respond—and only via WhatsApp, not through Hotels.com. Even worse, the access code they gave us was wrong. We were locked out for hours and only gained entry at 2am, after several unanswered messages. There is no concierge or reception, just a WhatsApp number that’s only monitored between 10am and 4pm. If you need help outside those hours, good luck. Things got even worse at checkout. Not only were they unaccommodating, but they actually sent cleaners into our room an hour before checkout, trying to kick us out early. Completely unprofessional. To top it off, when we contacted Hotels.com for help, their customer service was shockingly unhelpful. Instead of resolving the issue, they pushed us to switch to a cheaper hotel in a random part of town, with no concern for our safety or preferences. The agents were pushy and dismissive, offering no real solution. We booked through Hotels.com expecting a vetted property and reliable support—neither delivered. As a Silver member, this was incredibly disappointing. Avoid this property, and think twice about relying on Hotels.com if something goes wrong.
Stayed 7 nights in Apr 2025