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Aparthotel

Apart - Hotel Casa Serena

Family-friendly aparthotel with free valet parking and 24-hour health club

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Photo gallery for Apart - Hotel Casa Serena

Pool
Pool
Front of property
Room
Breakfast buffet

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pool
  • Dryer
  • Barbecue grill
  • Pet-friendly
  • Room service
S$146
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View in a map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala
  • Oakland Mall
    ‪8 min walk‬
  • U.S. Embassy in Guatemala
    ‪14 min walk‬
  • La Aurora Zoo
    ‪17 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Choose your unit

View all photos for Grand Suite

Room

Grand Suite

  • 2 bedrooms
  • Sleeps 3
  • 3 King Beds

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

Bathroom

Comfort Suite, 2 Bedrooms, Kitchen

  • 90 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Private kitchen

Master Suite

  • 2 bedrooms
  • Sleeps 4
  • 3 King Beds

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About the area

Guatemala City

Located in Zona 10, a neighbourhood in Guatemala City, Apart - Hotel Casa Serena is in a shopping district. La Aurora Zoo and Botanical Garden are local attractions and those in the mood for shopping can visit Paseo Cayala and Gran Centro Los Próceres. Travelling with kids? Consider Museo Nacional de Historia Natural Jorge Ibarra and Natural History Museum.
View more Aparthotels in Guatemala CityOpens in a new window

What's nearby

  • Oakland Mall - 8 min walk - 0.7 km
  • Embassy of Mexico in Guatemala - 13 min walk - 1.1 km
  • U.S. Embassy in Guatemala - 14 min walk - 1.2 km
  • La Aurora Zoo - 17 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 15 min drive

Restaurants

  • ‪Hacienda Real - ‬3 min walk
  • ‪Casa Escobar Z10 - ‬1 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Urban - ‬1 min walk

About this property

Apart - Hotel Casa Serena

Family-friendly aparthotel with free valet parking and 24-hour health club
This aparthotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a complimentary children's club, a coffee shop/cafe and 24-hour room service. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences, such as a dryer and a dining area.
Apart - Hotel Casa Serena offers 30 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. 50-inch Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Kitchen
Dryer
Pet-friendly
Parking included
Free WiFi

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15, per pet, per day, plus a deposit of USD 15 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

A car is recommended for transport to and from this property

Frequently asked questions

Does Apart - Hotel Casa Serena have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Apart - Hotel Casa Serena pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 15 per night and a fee of USD 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Apart - Hotel Casa Serena?

Self-parking and valet parking are free at this property.

What time is check-in at Apart - Hotel Casa Serena?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Apart - Hotel Casa Serena?

Checkout is at 1 PM.

Does Apart - Hotel Casa Serena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-4:00 PM on request. A fee of USD 20 per vehicle applies.

Where is Apart - Hotel Casa Serena located?

This family-friendly Guatemala City aparthotel is located in a shopping district, within 1 mi (2 km) of Plaza Fontabella Shopping Center, U.S. Embassy in Guatemala and La Aurora Zoo. Avia Mall and Gran Centro Los Próceres are also within 10 minutes.

Reviews

Apart - Hotel Casa Serena Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.6/10

Communication
Rating 10 - Excellent. 64 out of 84 reviews
Rating 8 - Good. 17 out of 84 reviews
Rating 6 - Okay. 3 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort, communication
Clean and great rooms and also all staff .
Stayed 1 night in Jun 2025

10/10 Excellent

reynaldo

Liked: Cleanliness, property conditions & facilities, communication
Always goode service from the staff and comfortable rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, quiet place to stay. Excellent service.
Stayed 9 nights in Nov 2024

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Romantic with great food and beautiful pool
Stayed 1 night in Oct 2023

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good value. Helpful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Stayed 3 nights in Jul 2024

8/10 Good

ROSSANA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place!! Everything was fine, no regrets at all
Stayed 3 nights in Apr 2024

10/10 Excellent

Julissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Stayed 1 night in May 2024

10/10 Excellent

Katherine

Liked: Cleanliness, property conditions & facilities, communication
The best
Stayed 1 night in Apr 2024

10/10 Excellent

Kip

Liked: Cleanliness, room comfort, communication

Spacious and clean

I was supposed to stay at the Westin with a group but was unable to since I waited too long. This place is 3 to 4 short blocks away. Sara the front desk lady is learning English and likes to practice, which is nice. The rooms were very spacious And more than I thought it would be. Nice hot tub, but didn't swim in the pool. I would definitely recommend this place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a fantastic stay. Had a whole beautiful spacious apartment with modern decor: living room, kitchen, bedroom, walk in closet, bathroom. Loved it! Staff is very friendly and helpful, thank you all!
Stayed 2 nights in Feb 2024

2/10 Terrible

Candice

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Terrible experience
Stayed 1 night in Apr 2024

8/10 Good

Nelida

Liked: Amenities, property conditions & facilities, communication
Careful with cleaning, and change of sheets/towels. Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles. Overall, great as always.
Stayed 2 nights in Jul 2022

10/10 Excellent

Fabián

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in May 2025

8/10 Good

Carlos R

Liked: Cleanliness, room comfort, communication

Buena opción en zona 10

Un hotel que tiene todo lo necesario empezando por la excelente ubicación
Stayed 1 night in Feb 2025

10/10 Excellent

MARLON

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2025

10/10 Excellent

reynaldo

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, room comfort, communication

estadia de 1 semana en Cd Guatemala

La propiedad es un espacio muy util para estadias de varios dias y cuando se necesita comodidad y sentirse como en casa. La limpieza es a fondo en forma diaria, y las instalaciones de cocina y bano en la suite son adecuadas. La propiedad esta ubicada centricamente en zona 10, y al estar cerca del CC La Estacion, te permite tener todo lo necesario a unos minutos caminando
Stayed 6 nights in Jan 2025

8/10 Good

ashoka

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

10/10 Excellent

Irma

Liked: Cleanliness, room comfort, communication
Me encantó el servicio, el personal muy amable , las instalaciones muy lujosas y apacibles para descanso hay una energía maravillosa solo que me dijeron que el desayuno por haberlo reservado atrace de hoteles, no me Lo iban a dar que debía pagarlo y en otros hoteles al contrario por ser sol se lo ofrecen gratis, pero por lo demás todo súper bien
Stayed 1 night in Nov 2024

10/10 Excellent

Silvia

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2024

6/10 Okay

Alexa

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Stayed 1 night in May 2024

10/10 Excellent

Eunice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bello, espacioso, excelente are
Stayed 1 night in Apr 2024

10/10 Excellent

JULIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy cómodo y conveniente
Stayed 2 nights in Apr 2024