Crystal Interlaken

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Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rugenpark Street, 13, Interlaken, Canton of Bern, 3800
  • Mystery Rooms
    ‪2 min walk‬
  • Hoeheweg
    ‪8 min walk‬
  • Interlaken Casino
    ‪14 min walk‬
  • Bern (BRN-Belp)
    ‪44 min drive‬

Rooms & beds

Spaces

Number of living rooms

Standard Twin Room (max 2 guests)

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room (max 2 guests)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room (max 3 guests)

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

Deluxe Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

Superior Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single Room (max 1 guest)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Single Room

  • 14.2 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Interlaken

Located in Central Interlaken, a neighbourhood in Interlaken, Crystal Interlaken is near a train station. Mystery Rooms and First Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Thun and Lake Brienz. Jungfrau Park and Bussalp are also worth visiting. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Mystery Rooms - 2 min walk - 0.2 km
  • Alpine Garden - 3 min walk - 0.3 km
  • Hoeheweg - 8 min walk - 0.7 km
  • Interlaken Casino - 14 min walk - 1.2 km
  • Interlaken Ost Ferry Terminal - 4 min drive - 2.5 km

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 44 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bebbis Restaurant - ‬6 min walk
  • ‪PizPaz - ‬9 min walk
  • ‪Cafe Runft - ‬4 min walk
  • ‪Vivi’s Wok - ‬9 min walk

About this property

Crystal Interlaken

Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: CHF 200 per stay A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age. Tourism fee: CHF 1.00 per person, per night We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Crib (infant bed) fee: CHF 15.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts Visa, Mastercard, and American Express; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 8:00 AM - 11:30 AM. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:30 PM. Check in to: 7:30 PM. . Check out: 11:00 AM.

Languages

English, French, German, Italian, Portuguese

Amenities

Breakfast included
Free WiFi
Laundry
Housekeeping

House Rules

Check in after 3:30 PM
Minimum age to rent: 18
Check out before 11 AM
default

Smoking

Smoking allowed: in designated areas

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 200 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: CHF 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

What time is check-in at Crystal Interlaken?

Check-in start time: 3:30 PM; check-in end time: 7:30 PM.

What time is check-out at Crystal Interlaken?

Checkout is at 11 AM.

Where is Crystal Interlaken located?

Located near the slopes, this Central Interlaken hotel is situated in the city centre and within a 10-minute walk of Mystery Rooms, Hoeheweg and Höhematte Park. Lake Brienz is 2.2 mi (3.5 km) away. Interlaken West Station and Interlaken West Ferry Terminal are within a 5-minute walk.

Crystal Interlaken Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 136 out of 322 reviews
Rating 8 - Good. 134 out of 322 reviews
Rating 6 - Okay. 36 out of 322 reviews
Rating 4 - Poor. 8 out of 322 reviews
Rating 2 - Terrible. 8 out of 322 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10

Check-in

10/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

8/10 Good

Tong

Liked: Staff & service
Great location close to transportation and dining.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Had a great time!

Very helpful front desk and staff. The room was spacious and the breakfast was great. Not the state of the art in terms of the condition of the hotel but great location and overall experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Liza

Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist was very pleasant and helpful.
Stayed 1 night in Aug 2021

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

It was clean & walking distance to restaurants. Basic no frills but friendly staff. Good for overnight stay.
Stayed 1 night in Aug 2021

8/10 Good

John Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget hjælpsomt personale.

Meget behageligt og hjælpsomt personale. Hotel værelse var lidt "kedeligt" indrettet men det var rummeligt og der var hvad der skulle være på et hotelværelse.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon emplacement et bon rapport qualité prix

Hôtel très bien placé à 5 minutes de la gare. Chambres grandes, simples et propres parfaites pour être à plusieurs dedans. Bon petit déjeuner et personnel agréable. Très bon rapport qualité prix
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel à recommander

Bel hôtel situé tout près de la gare. Chambre double grande et lit confortable. Service à la réception impeccable, mais il fallait faire attention aux heures qui étaient limitées à cause de la pandémie. Petit déjeuner standard sans plus.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix, très bon emplacement, personnel très aimable et chambres assez grandes
Stayed 2 nights in Jun 2020

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, a nice balcony,
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service ist wirklich sehr freundlich. Geht auf Wunsch auch auf Unverträglichkeiten ein. (Habe davor eine E-mail geschrieben)
Stayed 3 nights in Feb 2020

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置不錯
Stayed 1 night in Feb 2020

8/10 Good

geunsuk

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes und reichhaltiges Frühstück. Lage zu allen öffentlichen Verkehrsmitteln sehr sehr gut. In der näheren Umgebung viele Gaststätten sowie Discounter und Kantinen. Super Startort für Unternehmungen.
Stayed 4 nights in Jan 2020

8/10 Good

Keval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

HUITAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편리하고 멋진 경치

서역에 가까워요. 부근에 마트도 가깝구요. 중국 단체 관광객이 있어 걱정했는데 4인실은 꼭대기층이고 직원들은 친절했어요. 중국 사람들과 분리된 독립 공간에 조식을 따로 준비해 줘서 가족끼리 조용히 식사할 수 있었어요.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal, Platz und Sauberkeit. Wurden sehr freundlich empfangen. Die Zimmer sind gross und geräumig.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosses, sauberes Zimmer. Die Steckdose beim Nachttisch war nicht im besten Zustand. Ein Schuhlöffel wäre noch ein nice to have.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to train station and an awesome breakfast!
Stayed 2 nights in Dec 2019