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ONTO Tonalá Mexico City

Aparthotel with a rooftop terrace, near Paseo de la Reforma

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Photo gallery for ONTO Tonalá Mexico City

Room
Room
Dining room
Laundry room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Outdoor space
The current price is S$265
includes taxes & fees
20 May - 21 May

Explore the area

Map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • U.S. Embassy
    ‪13 min walk‬
  • Paseo de la Reforma
    ‪14 min walk‬
  • Angel of Independence Monument
    ‪14 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

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View all photos for Comfort Apartment

Living area

Comfort Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Deluxe Apartment

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room

City Apartment

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Room

Classic Apartment

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Located in Roma Norte, a neighbourhood in Mexico City, ONTO Tonalá Mexico City is in the entertainment district and near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travellers looking to shop may want to visit Reforma 222 and Avenida Presidente Masaryk. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.

What's nearby

  • U.S. Embassy - 13 min walk - 1.1 km
  • Reforma 222 - 13 min walk - 1.1 km
  • Paseo de la Reforma - 14 min walk - 1.2 km
  • Angel of Independence Monument - 14 min walk - 1.2 km
  • Monument to the Revolution - 4 min drive - 3.5 km

Getting around

  • Insurgentes Station - 3 min walk
  • Mexico City Fortuna Station - 10 min drive
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Queen's Elite Club - ‬2 min walk
  • ‪Mariscos Playas D’sinaloa - ‬1 min walk
  • ‪Bar Lepanto - ‬2 min walk
  • ‪El Totopo Incorporeichon - ‬1 min walk
  • ‪Loup Bar - Vinos Vivos / Cocina de Temporada - ‬1 min walk

About this property

ONTO Tonalá Mexico City

Aparthotel with a rooftop terrace, near Paseo de la Reforma
A rooftop terrace, concierge services and dry cleaning are available at this smoke-free aparthotel. Other amenities include laundry facilities, a 24-hour front desk and a communal living room. Each apartment features a kitchenette with a microwave, plus free WiFi and a Smart TV with digital channels. Comforts include premium bedding and a down duvet. Other touches available are a dining area and Netflix.
ONTO Tonalá Mexico City offers 44 air-conditioned accommodations with espresso makers and a hairdryer. Beds feature down duvets and premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on a daily basis.

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
Outdoor space
24/7 front desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and outdoor lighting

Frequently asked questions

Is ONTO Tonalá Mexico City pet-friendly?

No, pets are not allowed at this property.

How much is parking at ONTO Tonalá Mexico City?

This property doesn't offer parking.

What time is check-in at ONTO Tonalá Mexico City?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ONTO Tonalá Mexico City?

Checkout is at 11:00 AM.

Where is ONTO Tonalá Mexico City located?

Located in Roma Norte, this aparthotel is within a 15-minute walk of Cibeles Fountain, Paseo de la Reforma and Angel of Independence Monument. U.S. Embassy and Reforma 222 are also within 15 minutes. Insurgentes Station is only a 3-minute walk and Sevilla Station is 12 minutes.

ONTO Tonalá Mexico City Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 25 out of 43 reviews
Rating 8 - Good. 6 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

9.2/10

Communication

Reviews

10/10 Excellent

Kamaria

Liked: Cleanliness, room comfort, communication

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Stayed 5 nights in Jan 2025

10/10 Excellent

Anneliese

Liked: Cleanliness, property conditions & facilities, communication
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Stayed 4 nights in Sep 2024

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay
Stayed 4 nights in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, communication
Staff was excellent
Stayed 5 nights in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and beautiful property. Will definitely be back
Stayed 1 night in Feb 2024

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super clean and accommodating. The area is full of dining options.

10/10 Excellent

Matan

Liked: Cleanliness, room comfort, communication

The best choice in Mexico City

We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Stayed 5 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
Stayed 7 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Relaxing Spacious Design. Windows need screens, we had a lot of mosquitos.
Stayed 4 nights in Feb 2024

10/10 Excellent

hollie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
Stayed 2 nights in Dec 2023

8/10 Good

Katie

Liked: Cleanliness, room comfort, communication

Beautiful Hotel - needs A/C

The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
Stayed 4 nights in Feb 2024

6/10 Okay

Osmel

Liked: Cleanliness
Did not received housekeeping service
Stayed 4 nights in Nov 2024

10/10 Excellent

Edwardo

Liked: Cleanliness, room comfort, communication

New boutique hotel

They had the room earlier than expected. Welcomed with coffee. Mineral water. And sweet bread. Very nice and attentive. It’s really well taken care for but also a couple of months old. I’d come back again easily.
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Stayed 5 nights in Dec 2023

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities, communication
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
Stayed 3 nights in Apr 2024

4/10 Poor

Renato

Disliked: Room comfort

Disappointing

No air conditioning.
Stayed 5 nights in Apr 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, room comfort, communication

Perfect apartment hotel to fall in love with CDMX

We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
Stayed 5 nights in Feb 2024

8/10 Good

YUER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.

6/10 Okay

Peter

Liked: Cleanliness, communication
The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
Stayed 4 nights in Jan 2024

6/10 Okay

Ali

Liked: Cleanliness
Disliked: Room comfort

Good looking property, terrible infrastructure.

This building is new and great looking but the infrastructure is terrible. Water heater only works for 5 minutes. There is not air conditioning. No heating no cooling, which makes your sleep miserable. There are very loud clubs around the property. Electrical power blows up if you use the power outlet when the water heater is working, which then the handyman has to change the wires and fuses.(see my picture after we used the blowdryer)
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication

Great base to explore and very friendly staff

I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
Stayed 5 nights in Jan 2024

10/10 Excellent

Noor Abothar

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jan 2025

10/10 Excellent

Cynthia Carolina

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Kai

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2025