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Our booking was changed to another apartment when we went to pick up the keys.The queen? bed was in an annex 3 steps up from the bathroom. The bed was flush against the sidewall and back wall with about 12inch clearance on the other side of the bed. This was too difficult for us as we are seniors and need to get up during the night.Nothing else in room except overhead light and high window. Hanging space was provided by a coat stand with 1/2 dozen coat hangers, no shelf or drawers for anything else.I had to sleep on the couch but there was no linen for the couch.Bathroom had to be mopped out with broken mop after showers. Washing machine didn't work at first and when it did took over 2 hours. No tea coffee, sugar or milk in kitchen. Shelves with crockery and glasses so high we had to climb on a chair to get to them.No telephone or receptionist so when washing machine didn't work had to go outside and ask at local shop to make a call for us. Only place for suitcases was under the loft ceiling and one had to be very careful not to knock yourself when accessing our bags.This was not suitable as a place to stay for any length of time..

We were delivered to the door by Helsinki's shared Airport Taxi service. It was easy to gain access with the code provided. The studio flat was excellently equipped, even including a dishwasher and coffee maker as well as cooking stove, microwave and fridge. The welcoming package of ground coffee milk and sugar was a nice touch. The shower room was perfectly clean. Only the bed was a bit of a let-down, being a standard single with a small pull-out bed beside it. We didn't try these, but there were also a shared sauna and a laundry facilities in the building. The location was fine, being within walking distance of a shopping centre, trams, Metro and buses.