AMORE RENTALS - Villa Anna with private Terrace and Sea View

Thank you so much for your lovely review! We’re delighted to hear that you had such a great time staying with us. 😊 And yes, Positano definitely comes with its famous steps! We’re glad our meeting point and bus directions helped make your arrival easier. Thank you also for sharing this helpful tip with future guests. It was a pleasure having you, and we hope to welcome you back to the Amalfi Coast one day!

Thank you for your feedback Kelly. We are very sorry to hear that some aspects of your stay did not meet your expectations. We would first like to apologize for the issue with the washing machine. Unfortunately, the appliance had an unexpected malfunction during your stay. A new washing machine has now been ordered and replaced to ensure future guests do not experience the same inconvenience. Regarding the access to the villa, as indicated in the listing description, Villa Anna is located in one of Positano’s historic hillside areas, which are characterized by traditional pedestrian pathways and stairs typical of the town. However, guests can conveniently access the property using the public municipal elevator, which operates daily from 6:00 AM to 1:00 AM and stops close to the villa, followed by approximately 30 steps to reach the entrance. Unfortunately, any temporary maintenance or construction work in the surrounding public areas is outside of our control. We are also sorry to hear about the issue with the bathroom door and the difficulty reaching our team during your stay. This is certainly not the level of service we aim to provide, and we have already followed up internally to improve communication and maintenance checks. We truly appreciate your comments, as they help us improve both the property and our guest experience. Kind regards, Amore Rentals

Dear Oleg, Thank you so much for your thoughtful review and for choosing to stay with us! We're delighted to hear that you enjoyed the modern design, the cleanliness, and especially the fantastic views. It's always a joy to know our guests had a wonderful experience. Your kind words about our check-in process and communication mean a lot to us as we strive to make every stay as smooth and welcoming as possible. You’ve also provided some very helpful notes for future guests, thank you! It's true that Positano's charm comes with many steps, and while the elevator is a convenient option, we appreciate you highlighting the extra-tall steps near the apartment entrance. We're always happy to help arrange luggage assistance when needed and are working on making our pre-arrival information even clearer for all types of travelers. We hope to welcome you back in the future for another relaxing stay on the Amalfi Coast! Warm regards, The Amore Rentals Team