Villa independiente de 4 dormitorios con vistas al lago impresionante y piscina privada

Dear Ingrid Thank you for leaving a lovely review and glad that you enjoyed your stay at our villa. It can be very beautiful around the lake at this time of year and we look forward to welcoming you back possibly in the summer next time Nigel and Wendy

Thank you for your kind review, we are delighted your whole family enjoyed their stay in our villa and we look forward to welcoming you back in the future

Thank you for your 5 star review, we are delighted you and your family all enjoyed your stay in our villa and glad it met all your requirements. As you are aware our villa has 3 dinning areas, inside it has a large table that easily seats 10, it also has the kitchen terrace and a further portico down by the pool with table and chairs so you are spoilt for choice on places to eat and relax, inside or out, Nigel

Sarah Many thanks for your lovely review of our property. We are glad that you all enjoyed the villa, its private pool and stunning views. Apologies about the Spa bath and tumble dryer, our managers encountered maintenance issues with both during the season and getting spares at short notice was an issue.

As you state in your review you contacted us in the middle of the afternoon on a Saturday, when the season was finished and our villa had been closed up for 2 weeks due to COVID and asked if you could arrive that night, our property manager went above and beyond going to the villa on a Saturday evening and prepared the property as best he could with so little notice, he made up beds and cleaned as best they could with short notice. Our property is located in a stunning location on a hillside above the lake with trees around it, so in season we regularly treat the property for ants but this was just not possible with no notice of your booking. Our pool had a brand new heating system installed this year and our property manager tried to start the boiler to get the pool up to temperature for you. Unfortunately despite many efforts both on Saturday night and then again on Sunday morning, which you were fully aware of he was unable to start the heater. He then called the engineer who was only able to attend on Tuesday morning (when you decided to leave without any notification or communication with us) The pool heater had an airlock that was cleared and reset and the heater was turned on for your use. To get a negative review like this when we and our management team went above and beyond, outside of the normal holiday season that has been decimated by Covid , both to get the property ready for you and then to try to get the pool heating working is grossly unfair. It looks to me like you decided to leave as the weather was not kind to you for the few days you were in Italy, why you would expect any money back when you did not communicate any of your frustrations with us is a mystery, we responded to all of your questions and queries on a Saturday afternoon to facilitate your stay, but you never contacted us again after that with any complaint, you just left a poor review. It does make you wonder why we bothered to put the effort in to start with.

Thank you very much for your evaluation. I'm glad I enjoyed your tie there during Christmas. Of course, we will examine the supplies for the house with our property manager and buy more items for the Villa. We appreciate your comments and notes. that the town is having some improvements in the coming months. We hope you return for another stay in the near future. I hope to see you soon.

Vielen Dank für Ihre freundliche Bewertung Wir freuen uns, dass Sie und Ihre Familie Ihren Aufenthalt in unserer schönen Villa genossen haben. Ich verstehe, dass der Pool bei den Kindern sehr beliebt war und Sie alle die atemberaubende Aussicht über den See genossen haben Wir freuen uns darauf, Sie oder Ihre Freunde in Zukunft wieder bei uns begrüßen zu dürfen Nigel und Wendy

We are pleased to hear that you had such a nice stay at the villa.How great to see the storms while over there .Yes the pool and area has all been maintained and improved recently .Happy that you and your family enjoyed your stay in our villa. It was a pleasure to have you stay and we will pass on your thanks to our property manager as well .Thank you for booking and we hope to have you return again another time .

Thank you so much for leaving a review .Happy that you all enjoyed your time at the Villa .Yes beautiful views, air con and pool really do make up for being a bit further from the village.We thank you for your feedback for future guests and stays and we hope to welcome you back again in the future .Thank you for booking with us.

Thank you for leaving us a review .We are so glad you enjoyed your stay.Like the location and the pool for your holiday away .We would love to welcome you back again another trip so do keep in touch if you have any new plans .Thank you for booking with us

Thank you for leaving a review to tell others about your time at the Villa .We are glad that you enjoyed your time , the space and location .We thank you for your feedback which we will take on board. Happy that our property manager was able to assist you .We hope to welcome you back another time

Thank you so much for the glowing review .The villa is great for families and friends to spend time together .Glad you took in the views and liked what we have provided at the villa.We will pass on your comments to Enzo as he does his best to make our guests feel welcome.We would love to have you back , so keep in touch.

Thank you for leaving us a review and letting others know about your stay .Yes the villa is up high and has lovely views .We are glad that our property manager was able to assist for your stay and that you enjoyed your time there.Thank you for your feedback .We hope to have you back again some time .Do keep in touch .Thank you for booking

Thank you so much for leaving us a review .We are glad that you enjoyed the Villa and area.Yes the views are wonderful arent they .Glad that our property manager was apply to assist during your stay .We thank you for your feedback and booking our Villa .We would love to ave you back so do keep us in mind for another trip to Italy .

Merci beaucoup pour votre commentaire sur la Villa. Nous sommes ravis que vous ayez apprécié votre temps, profité des installations et vu certaines parties de la région. Nous transmettrons vos commentaires à notre administrateur et le remercions de son aide. Les vues sont à couper le souffle et l'emplacement est idéal pour un agréable équilibre pour une escapade dans la région.Nous aimerions vous revoir afin de rester dans le futur, alors restez en contact et espérons vous revoir.Merci de votre réservation. avec nous. Tout le meilleur.

Thank you so much for leaving a review .We are so glad that you enjoyed your time at the villa .We hope you will come back again another time .Thank you for booking with us .

Ricky and Family Thank you for choosing to stay on our villa and for your lovely review. We can only agree with you on the view, we have owned the villa for 10 years and still look forward to sitting on the terrace, eating breakfast and looking out over the whole of the Southern end of the lake. We look forward to welcoming you back in the future. Nigel and Wendy