casa independiente en el parque verde privada

first of all it is always sad to receive a negative review. Especially for a home that you loved and still love very much. This is the only negative review we have received, and we had all summer weeks full. I'm also sad because if this family would be much open we could help them much more, expecially with the little wrong things about the house. for us it's even important to have feedbacks from persons with different habits from us. And I 'm sad because this family didn't have a good holiday. They were our guests! But I want to clarify some points in order to avoid any confusions with those who will want to stay with us: About the house some general observations could be easily resolved immediately. We live in front (same garden) and, if they would have been reported, we would have tried to solve them soon as we did with the jug (I mean microwave, toaster, toys, iron and board,hairdryer) towel: we notified by email in advance that we were not able to supply them. Again, if it had been a big problem, we could try to arrange something. Shower curtain and mats: again about this no one has said a word. We could try to help. About the staircase: at the time of their booking, photos were not very good. We changed them (from late June) with better ones (you can watch them, the stair is well photographed. And I like it a lot...). And as soon as changed I warned this family. If there is any problem with this staircase you can close it with a special trap door and pass through French windows upstairs. We did this with other families with young children. They asked to solve the problem. about the hornets, mosquitoes and jellyfish For these we have not been able to keep them away from our property. But we tried to do what you could ...