(G3) Grand 2 bed Blythswood Apartment

Hi Susan, Thanks for your review. We hope you enjoyed Glasgow. We are very proud of our apartments. In order to maintain our standards communication from guests is vital. We messaged you during your stay to make sure there were no issues. We received no response. We also messaged you after check out to make sure you enjoyed your stay and received no response. The day you checked in we discovered that a chair had been broken by the previous guest and we were unable to replace this before your arrival. If you had communicated to us that this was a major issue for you we would have brought one immediately, the same with the cutlery. Unfortunately there are some issues that we are only made aware of if a guest contacts us. Had you brought the broken toaster to our attention we would have replaced it immediately. With regards to your comment about the apartment being overpriced. You would not find a comparable standard of accommodation for a similar or lower price in Glasgow City Centre over the festive period. All the best, Thiago