Host & Stay | Portland Apartment

Thank you for taking the time to share your feedback. I’m really glad to hear you found the property clean, bright, and easy to navigate, and that the location worked well for you. I’m sorry to hear there were aspects that didn’t meet your expectations. Check-in and check-out times are set to allow for proper cleaning and preparation, but I always try to accommodate flexibility when possible, so I’ll review how I can improve this. I also appreciate you noting the damage and the noise from the neighbour — I’ll be addressing both to ensure a better experience for future guests. Thank you again for your helpful comments, and I hope the rest of your stay was enjoyable.

Thank you for your wonderful review! We’re so glad to hear that you enjoyed the property’s location, with easy access to the beach, bus stations, and coffee shops. It’s great to know that the property manager was responsive and helpful during your stay. We appreciate your feedback about the steps and will keep that in mind for future guests. It’s fantastic that you and your family found it fun, and we hope to welcome you back soon for another great stay!

Thank you for your thoughtful feedback. We're so glad to hear you enjoyed your stay overall and that you made good use of the well-equipped kitchen — it’s great to know it contributed to a comfortable visit. We’re truly sorry about the plumbing issue in the bathroom and that it wasn't resolved during your stay. We completely understand how frustrating that must have been, especially for a longer visit. While we did try to address the issue as soon as it was reported, we regret that the repair took longer than expected and wasn’t completed before your departure. Please rest assured that the necessary repairs have now been carried out to ensure this doesn't affect future guests. We appreciate you bringing this to our attention and thank you again for staying with us. We hope to have the chance to welcome you back for a much smoother experience next time.

Thank you for your review. We would love to host you again.