Cabaña·Alojamiento particular

** Caer en el PSL Smokies-Want? ¡Tenemos mucho!

Galería de imágenes de ** Caer en el PSL Smokies-Want? ¡Tenemos mucho!

Exterior
Terraza o patio
Zona de estar
Cocina privada
Restauración

Comentarios

10 de 10
Excepcional
2 habitaciones2 baños6 huéspedes148.6 metros cuadrados

Servicios populares

  • Piscina
  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en las instalaciones disponible
  • Cocina
  • Lavadora
  • Aire acondicionado

Echa un vistazo a la zona

Ver en el mapa
Sevierville, TN
  • Place, Parque de loros Parrot Mountain and Gardens
    ‪A 7 min en coche‬
  • Place, Río Little Pigeon
    ‪A 8 min en coche‬
  • Place, Parque acuático Dollywood's Splash Country
    ‪A 8 min en coche‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪A 64 min en coche‬

Habitaciones y camas

2 habitaciones (capacidad para 6 personas)

Habitación 1

1 futón doble

Habitación 2

1 cama de matrimonio grande

Habitación 3

1 cama de matrimonio grande

2 baños

Baño 1

Bañera o ducha · WC

Baño 2

WC · Solo ducha

Otros espacios

Porche o patio
Porche o patio hawaiano
Cocina
Balcón
Comedor

Acerca de este alojamiento

** Caer en el PSL Smokies-Want? ¡Tenemos mucho!

No, no estamos hablando de Pumpkin Spice Lattes, aunque nos encanta cuando llega esa delicia en esta época del año. ¡Estamos hablando de la temporada alta para las hojas y tenemos fechas disponibles! Pocos espectáculos son más sorprendentes que el paisaje de colores de la montaña Smoky Mountain. La temporada alta para las hojas incluye los meses de octubre y noviembre y aporta color a las estribaciones bajas de las montañas. Es una vista espectacular. ¡No pierdas la oportunidad de ver las impresionantes vistas de Cliffside Hideaway!

Ubicado en un hermoso rincón de las montañas de Tennessee, 'Cliffside Hideaway' es una experiencia única de cabaña en la cima de la montaña. El exterior de cristal frontal y el interior rústico de montaña te harán decir "¡guau!" desde el momento en que llegas. Las vistas desde la cima de la montaña son espectaculares, pero no te dejes llevar por las vistas del valle porque los recuerdos de las vacaciones de Smoky Mountain esperan ser creados con Dollywood a tiro de piedra. De hecho, puedes ver los fuegos artificiales nocturnos de Dollywood desde nuestra entrada. Además, todas las atracciones más grandes y mejores de la otra área se encuentran cerca. ¡Te encantará un ‘Cliffside Hideaway’!


En el exterior, hay un amplio porche con varias mecedoras perfectas para conversaciones informales o ver salir el sol sobre las cimas de las montañas. Cuando se pone el sol, retírese al porche trasero y continúe esa convo en una bañera de hidromasaje relajante y relajante. También hay una parrilla de carbón para que su familiar grillmaster encienda algunos filetes, hamburguesas y perros. Incluso puedes ver las hermosas puestas de sol desde el camino de entrada.

La sala de estar: cómodos y acogedores sofás te esperan después de un largo día de juego en Dollywood o en el centro de Gatlinburg. El interior de la cabaña de troncos y la decoración con temática de osos te recuerdan exactamente dónde estás pasando tus vacaciones perfectas en la montaña. Una alfombra de área suave une la habitación y complementa los pisos de madera natural. Hay TV de pantalla plana con conexión de cable y DVD para noches inolvidables de películas familiares. Ofrecemos los siguientes canales de pago: HBO, STARZ, Showtime y Cinemax. El acceso a Netflix también está disponible. La cabina también está equipada con Wi-Fi para computadoras portátiles y dispositivos.

El comedor: una mesa de comedor de troncos con capacidad para seis personas cómodamente para comidas con familiares y amigos. Se proporcionan cubiertos, platos y vasos. La mesa también es lo suficientemente grande para juegos, cartas o tableros, trabajos de oficina o un lugar de reunión informal. El comedor está abierto tanto a la sala de estar como a la cocina, por lo que es el lugar central de reunión para la cabina.

La cocina: totalmente equipada con todos los electrodomésticos y utensilios necesarios para preparar el desayuno, el almuerzo y la cena. Está abierto al comedor para que pueda ser parte de la diversión mientras cocina para el grupo al mismo tiempo. Una puerta lateral conduce al porche trasero y al relajante jacuzzi.

Dormitorio en la planta baja: una cama king-size espera sus huesos cansados y lo convierte en un sueño reparador. Un televisor de pantalla plana ofrece entretenimiento en el dormitorio o, salta la televisión y duerme con las crepitantes llamas de la chimenea. Un baño adjunto con ducha de pie es conveniente y privado.

Loft arriba: en la parte superior de una escalera de caracol, encontrará otra área para dormir con una cama king-size y un baño adyacente con una combinación de ducha / bañera. Cerca de allí, una bañera de hidromasaje alivia los dolores y molestias del día y es el lugar perfecto para relajarse. Desafíe a los niños a un juego amistoso (o ultra competitivo) de ocho bolas en la mesa de billar de arriba. O diríjase al acogedor balcón para disfrutar de otro punto de vista para esas espectaculares vistas del atardecer.

Además, nos aseguramos personalmente de que la cabina esté limpia y en buen estado para que su estadía sea lo más cómoda posible.

Otras cosas a tener en cuenta

Forma de pago:

Aceptamos CHEQUE PERSONAL POR CORREO o TARJETA DE CRÉDITO y CHEQUES ELECTRÓNICOS a través del sitio seguro de HomeAway.

Una vez que decida reservar, le enviaremos por correo electrónico un 'contrato de arrendatario' estándar y cobraremos un depósito del 50% dentro de los 5 días posteriores a la reserva. El saldo debe pagarse 30 días antes de la fecha de llegada. Requerimos un aviso de cancelación de 30 días para reembolsos completos (menos la tarifa de reserva). Lamentablemente, las cancelaciones realizadas dentro de los 30 días no se pueden reembolsar.


Sobre el barrio

Estamos convenientemente ubicados a solo minutos de todas las atracciones del área. En "Cliffside Hideaway", usted y su grupo son solo:

4 millas de Dollywood
5 millas de Pigeon Forge
A 8 millas de la Comunidad de Artes y Oficios de las Grandes Montañas Humeantes
10 millas del centro de Gatlinburg
13 millas de la entrada al Parque Nacional Great Smoky Mountains
40 millas del centro de Knoxville

La cabaña se encuentra en la cima de la montaña a 2 millas de la carretera principal. El camino hacia la cabina es sinuoso pero lo suficientemente ancho como para que pasen 2 vehículos. Los automóviles, camiones y motocicletas no tendrán problemas para subir la montaña.

La vida silvestre en la cima de la montaña es abundante. Las aves, los mapaches y las ardillas están activos y, ocasionalmente, un oso o dos deambulan por "Cliffside Hideway".

Añade las fechas para ver los precios

Servicios

Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 23
Hora límite del registro de salida: 10:00
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Menores

Se admiten niños a partir de cualquier edad
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Eventos

No se permiten eventos
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Mascotas

No se admiten mascotas
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Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario particular (es decir, una parte que no actúa dentro de su mercado, negocio o profesión). No se aplicará la legislación de protección de consumidores de la UE a tu reserva, incluido el derecho de desistimiento. La política de cancelación establecida por el propietario particular cubrirá tu reserva.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

Sevierville

Esta cabaña se encuentra en Sevierville, cerca de parques temáticos y cerca de un parque acuático. Sumérgete en la belleza natural de Great Smoky Mountains National Park o Douglas Lake, antes de recorrer atracciones turísticas como Dollywood y Parque acuático Dollywood's Splash Country. Museo del Titanic y Ripley's Aquarium of the Smokies también son opciones muy interesantes. Al estar junto a la montaña, podrás acercarte y disfrutar del esquí, o probar actividades al aire libre como el descenso en trineo o el patinaje sobre hielo.
Mapa
Sevierville, TN

Qué hay en los alrededores

  • Parque de loros Parrot Mountain and Gardens - A 7 min en coche - 4.0 km
  • Río Little Pigeon - A 8 min en coche - 8.3 km
  • Parque acuático Dollywood's Splash Country - A 8 min en coche - 5.0 km
  • Dollywood - A 10 min en coche - 6.3 km
  • Restaurante con espectáculo Dolly Parton's Stampede - A 10 min en coche - 7.3 km

Cómo moverse por la zona

  • Alcoa - Aeropuerto de Knoxville (TYS): a 67 min en coche

Restaurantes

  • ‪Spotlight Bakery - ‬A 19 min en coche
  • ‪The Grist Mill Cinnamon Bread - ‬A 11 min en coche
  • ‪Aunt Granny's - ‬A 12 min en coche
  • ‪Sweet Shoppe Candy Kitchen - ‬A 18 min en coche
  • ‪Burger King - ‬A 14 min en coche

Preguntas frecuentes

¿En ** Caer en el PSL Smokies-Want? ¡Tenemos mucho! hay piscina?

Sí, este alojamiento cuenta con una piscina.

¿Cuánto cuesta alojarse en ** Caer en el PSL Smokies-Want? ¡Tenemos mucho! ?

A fecha de 17 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en ** Caer en el PSL Smokies-Want? ¡Tenemos mucho! el 6 de ago de 2026 son de al menos 170 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿En ** Caer en el PSL Smokies-Want? ¡Tenemos mucho! se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en ** Caer en el PSL Smokies-Want? ¡Tenemos mucho! ?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en ** Caer en el PSL Smokies-Want? ¡Tenemos mucho! ?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en ** Caer en el PSL Smokies-Want? ¡Tenemos mucho! ?

La salida se realiza a las 10:00.

¿Dónde se encuentra ** Caer en el PSL Smokies-Want? ¡Tenemos mucho! ?

En la montaña, esta cabaña se encuentra a menos de 10 kilómetros de Parque de loros Parrot Mountain and Gardens, Dollywood y Campo de golf municipal de Gatlinburg. Parque acuático Dollywood's Splash Country y Parque Patriot también están a menos de 10 kilómetros.

Comentarios

10

Excepcional

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
156 comentarios de un total de 171 con una puntuación de 10 - Excelente
14 comentarios de un total de 171 con una puntuación de 8 - Bueno
0 comentarios de un total de 171 con una puntuación de 6 - Normal
1 comentarios de un total de 171 con una puntuación de 4 - Mediocre
0 comentarios de un total de 171 con una puntuación de 2 - Horrible

9,4/10

Limpieza

10/10

Llegada

9,8/10

Comunicación

9,8/10

Ubicación

10/10

Precisión del anuncio

Comentarios

Verificado

8/10 Bueno

Kayla S.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Besides some cleanliness issues everything was great! View is just as you’d imagine!
Se alojó 2 noches en febrero de 2026
Verificado

10/10 Excelente

Frank H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This is an amazing place to stay. The cabin was very clean and spacious. The view is amazing!!
Se alojó 7 noches en julio de 2025
Respuesta de VrboOwner el 15 de ago de 2025
Thank you, Frank!
Verificado

10/10 Excelente

Abby P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had a great stay at the Hideaway cabin. We were able to enjoy all of the activities the Smoky Mountains had to offer being in a great location. The view was beautiful and we enjoyed the nightly fireworks show seen at the cabin from Dollywood. The pool table was a hit for the kids and it was great having access to a swimming pool in the heat just down the road. Thanks for the great stay!
Se alojó 5 noches en julio de 2025
Verificado

10/10 Excelente

Joseph S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Birthday getaway

Was very pleased, very clean and beautiful cabin definitely recommend!!
Se alojó 2 noches en febrero de 2025
Verificado

10/10 Excelente

Brittany B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very windy roads to get to cabin but you get used to them. We had a couple issues out of anyones control during our stay and the property manager was very helpful amd responsive. Kids loved the bed and the community pool which wasn't far. Very quiet neighborhood and it was super nice to have a driveway off the road.
Se alojó 7 noches en junio de 2025
Verificado

10/10 Excelente

Mallory B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful views

The cabin is absolutely beautiful and the views are breath-taking!
Se alojó 4 noches en noviembre de 2023
Comentario archivado

10/10 Excelente

Jon L.

Perfect

The cabin was great! We enjoyed much needed family time! We plan on staying again!
Se alojó 3 noches en diciembre de 2015
Verificado

10/10 Excelente

Jason A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Peaceful and quite

Very nice place great communication with owner.
Se alojó 7 noches en marzo de 2020
Comentario archivado

10/10 Excelente

JvfOn0Mq8PWQlr+lQ+FlP1IMChUB3yd2+LWsbObJuQZEa6tVxWdgaOvLaIKiQr/xx9Rft53Ru5r+OFxfz809g+NVBeQGw7Qh2v4i J.

3 nights away

Beautiful cabin and exactly as described. Plan to return ASAP
Respuesta de VrboOwner el 13 de may de 2020
We give discounts for repeat visitors :)
Verificado

10/10 Excelente

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Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful

Very quaint, peaceful and well decorated cabin that felt secluded even though there was 1 neighbor.
Se alojó 5 noches en noviembre de 2019
Comentario archivado

10/10 Excelente

Clint & Katie E.

- great family get away

Cabin was cutely decorated and neat. We enjoyed the pool table, grill, and hot tub. It had just what we needed and allowed us some R&R. We were thrilled to see bears the first day there. My youngest child has been asking when we can go back to that cabin!
Se alojó 2 noches en julio de 2016
Respuesta de VrboOwner el 30 de mar de 2020
We are thrilled that you enjoyed your stay and the bears paid you a visit and hope to have you guys again soon. Be sure to let us know when you want to return....we give discounts to return guests.
Comentario archivado

10/10 Excelente

Jeni G.

great weekend

We loved the cabin and total atmosphere of the location. Out teenage boys enjoyed the loft room and their own balcony. The fireplace made for a very cozy night and loved that it shared the bedroom wall. The cabin was very clean and we would come back again and have already told friends and family about how nice it was.
Respuesta de VrboOwner el 30 de mar de 2020
We would love to have you again in the future. Please tell your friends and family and when you return make sure to let me know that you are a repeat guest and you will receive an extra discount :)
Comentario archivado

10/10 Excelente

sidharth B.

Well kept and nice location

To start with the host was accommodating to our request of early check in, even though we made it only on time. The cabin was very clean and secluded. The driveway was large enough for 2 vehicles. This unit is on top of the hill and has amazing views as well. We thoroughly enjoyed our stay for the weekend.
Se alojó 2 noches en febrero de 2017
Respuesta de VrboOwner el 14 de may de 2020
We are very glad you enjoyed your stay and hope that you will choose the Cliffside Hideaway in the future. Should you want to come back, make sure to let us know that you are a repeat guest and you will receive an additional discount. Best wishes! Tommy & Kelly
Comentario archivado

10/10 Excelente

Jack B.

Great Cabin!

Cabin was exactly as described. Very clean and every thing worked except the ice maker. Towels, etc were of better quality as we have experienced in other cabins in the area. Would definitely recommend this cabin to others. Owners were great to work with. No surprises and internet was extremely fast.
Respuesta de VrboOwner el 30 de mar de 2020
Thank you and we are gad that you enjoyed your stay. Remember that if you decide to return we give an extra discount to repeat guests :)
Comentario archivado

10/10 Excelente

Grace C.

Fantastic Vacation!

We had a wonderful time at Cliffside Hideaway - the cabin was clean, comfortable and the location was perfect. The second evening we saw three little bear cubs come running & tumbling down the mountain side, just feet away from the windows! We enjoyed GSMNP, white-water rafting in Hartford on the Pigeon River, horse-back riding and the Wild Deer Park in Sevierville, exploring Gatlinburg & Pigeon Forge, and of course, Dollywood. We can't wait to come back.
Respuesta de VrboOwner el 30 de mar de 2020
We are so glad you enjoyed your stay and even more excited to hear that you had a visit from the bear cubs. We hope to have you again in the future.
Comentario archivado

10/10 Excelente

mark p.

Awesome!

This is our second time to stay here. Homeowner is helpful, responsive to emails and will go out of her way to accommodate your needs. We WILL be back! Mawk
Se alojó 4 noches en mayo de 2017
Respuesta de VrboOwner el 30 de mar de 2020
Thank you for coming back and staying a second time. We are glad that you enjoyed your stay and hope to have you again when you return the the Smoky Mountains.
Comentario archivado

10/10 Excelente

Victoria S.

Top quality cabin

Cabin was clean, comfortable, and really allowed my family to get away from reality for our time there. We were there for New Year's Eve and we went out on the balcony and could hear everyone from cabins around us shouting Happy New Year to each other in the dark. Was a truly unique, magical time. The view was beautiful both day and night and the skies were so clear we saw a shooting star on the first night while soaking in the hot tub.
Respuesta de VrboOwner el 30 de mar de 2020
We are glad that your visit was memorable and we hope you come visit again!
Comentario archivado

10/10 Excelente

Charles D.

AWESOME Place!!!

We stayed here as a weekend getaway to relax and de-stress and could not have asked for a better place! The cabin (at least for two) was roomy yet cozy and well appointed and furnished. The bed upstairs has an awesome mattress! Everything is maintained and super clean when we arrived. The view from upstairs is pretty awesome. Parking is ample and the kitchen had everything we needed to make a couple amazing meals. We have stayed in several cabins of this size and this is by far our favorite and barring scheduling issues will be our go-to from now on!
Respuesta de VrboOwner el 30 de mar de 2020
We are glad you enjoyed the cabin and it met your expectations. We would love to have you return and stay again. Just be sure you let us know you are repeat guests. Kelly and Tommy
Comentario archivado

10/10 Excelente

Cliffside hideaway vrbo #260976

Beautiful cabin, nice place to stay. Quiet for the most part, other than the raccoons playing on the roof. 5 Stars for the cleaning crew, who found the camera and turned it into the owner, and another 5 stars to the owners for shipping the camera back to us. Should we return to the Smokies, we will definitely stay here again!! Thank You for everything and for going out of your way to return the camera!!!!
Respuesta de VrboOwner el 30 de mar de 2020
Thank you for taking the time to respond. We hope that you will come again and remember - repeat guests get a discount. :)
Comentario archivado

10/10 Excelente

nicole d.

Beautiful Cabin!

Beautiful, well-appointed cabin on the mountainside! Everything you need for a comfortable stay is there. Even though it was summer, we enjoyed the gas fireplace. Our boys loved the pool table and big jetted tub, and the beds were very comfortable. And the highlight, of course, was that within a half-hour of getting there, we spotted the bear right next door! Future travelers: follow the directions the homeowners have given you, NOT your phone's GPS :) The other way in to the cabin is very, very rough.
Respuesta de VrboOwner el 30 de mar de 2020
Thank you for taking the time to respond. We always try to stress using our driving directions cause we made that trip also...lol. also very glad you were able to see the bear. We hope that you will come again and remember - repeat guests get a discount. :)
Comentario archivado

10/10 Excelente

Julie S.

exceptional place

We loved the cabin. Did not like the road up but am a bit afraid of heights. It was all worth it when we got there. The view is awesome. Had my morning coffee on the upper deck. Was hoping to see a bear or two but none were there when we were. We chose to just stay in the cabin and grill for our anniversary. It was just so peaceful. Sitting in the hot tub in the morning and night was also super nice. We would for sure rent this cabin again if coming back to the area. Thank you for sharing your home with us. Dan & Julie
Se alojó 2 noches en junio de 2017
Respuesta de VrboOwner el 30 de mar de 2020
Dan & Julie, We are glad that you made new Anniversary memories at the cabin. Should you guys decide to return, let me know that you are a repeat guest and er eill give you n extra 10% off the nightly rental rate.... Congratulations on the Anniversary and hope to have you back soon. Kelly & Tommy
Comentario archivado

10/10 Excelente

Amy S.

Cabin in the Clouds

From the time we pulled up into the driveway the cabin was breath taking. Once inside it only got better. Home away from home. Everything you will need is provided. The cabin was very clean & beautifully decorated. The view alone is worth renting this cabin. In the morning you feel like you are in a cloud. The peacefulness & sense of calm you get rocking on the porch & taking in the scenary to me is priceless. The cabin is so close to everything. Try the BBQ place at the bottom of the hill great food & cool décor fun was had not just by the kids but us adults too. Kelly & Tommy are fantastic to work with & super friendly. The whole family can't wait to enjoy the cabin in the clouds again. We will surely return on our next adventure to the Smokey Mountains. :)
Respuesta de VrboOwner el 30 de mar de 2020
Fantastic. We are so glad that your family had a wonderful experience. We do give repeat guests a discount so make sure you let us know the next time you wish to return! We hope you have you return again soon! Kelly & Tommy
Comentario archivado

10/10 Excelente

Dennis F.

Great Place for Family

We stayed October 6-11 and intended on touring Smoky Mountain park several days but just drove through because of the gov't shutdown. The cabin is fabulous with all the comforts of home plus whirlpools, which we do not have at our house. Our girls ages 12 and 13 loved the outside whirlpool along with the one located upstairs after spending our days touring the area. The kids played several rounds of pool. The beds are very comfortable especially after a tiring day of touring. Everything but the food is furnished and is more like a lodge than a cabin. We took advantage of the washer and dryer as we did not have to pack extra clothing for our trip. The cabin is located in a great location and only about 10-15 minutes from most attractions. Unfortunately we did not see any bears but did hear the raccoon's each night playing on the roof. The views of the valley below are amazing especially with the sunsets.
Respuesta de VrboOwner el 30 de mar de 2020
We are so glad that you enjoyed your stay. We hope that you will tell your friends and family and return another time.We are sorry that the government shut down put a damper on the mountains though...they just reopened today...
Verificado

4/10 Mediocre

tara r.

Aspectos positivos: Llegada
Aspectos negativos: Limpieza, comunicación, ubicación y precisión del anuncio

Save Yourself The Hassle and Book Elsewhere

My family was very excited to spend the past week exploring TN. We were in town for a baseball tournament and our entire team thought it would be fun to rent cabins near each other. We chose this particular cabin because the sleeping configuration would work well for our family. After an 8 hour drive, we arrived to the cabin. I went to pull the Queen sleeper sofa out to get it ready for my son. As I pulled it out, food, crayons and trash fell out. Then as I examined it closer the sheets and mattress were covered in urine. The urine went all the way through the bedding down to the sofa springs. I called the contact number on the booking and spoke with the host. She first suggested we cover the pee soak mattress with new sheets. I couldn’t believe that was suggested as a fix. I declined. She then said she ordered a replacement but it wouldn’t arrive until the end of our stay. She had an air bed sent over. Halfway through the night, it deflated. It would only hold air for a few hours before needing to be refilled. It was super uncomfortable and disruptive. As if that wasn’t enough… literally all the bedding on the other beds were stained and had hair on them. We were so tired at that point that we stripped the beds and put them in the wash ourselves to ensure they were in fact sanitized. The washer sounds like something is broken. Very noisy. The biggest issue was the dryer. It never got warm and just seemed to blow room temp air. It took 4 dryer cycles to dry the sheets. We did call about the dryer as well and were told we had it on the wrong setting. That wasn’t the case as it never fully warmed up to a normal dry cycle. We counted on having a working washer/dryer as we needed to wash baseball clothes daily. We ended up having to use a friends washer/dryer. Overall, it was very clear this cabin was not maintained properly. The host seemed hassled to deal with any of it (even stating she was on vacation). I guess it didn’t occur to her we were also on one. The inches of dust hanging from the ceiling fans…. mold/mildew covering the air vents … dirty bedding… dirty floors… it was just disgusting. Our friends that rented nearby for similar prices had much cleaner spaces. They were shocked at the condition of this place. To top it off… the view that is advertised in the pics is now blocked by new construction. You will hear that construction around the clock… so there is no peaceful cabin vibe. We ended up leaving 2 days early.
Se alojó 7 noches en julio de 2022
Respuesta de VrboOwner el 12 de jul de 2022
I will start my response to Tara's review by pointing out that our cabin is rated 4.9 stars with 160 reviews on VRBO. We've rented it since 2017 and established a reputation for quality and cleanliness over those years. When something at the cabin is not up to our guest’s expectations or our standards, we act quickly to correct the issue. When Tara arrived and found a sleeper sofa mattress that appeared to be wet and unsanitary, she reached out to us and we responded promptly, as we always do. However, it was a Saturday evening on Fourth of July weekend, and there weren't many options for getting a replacement mattress immediately. We suggested an air mattress as the best short-term fix. Never once did we suggest that they sleep on a wet mattress. Our property manager, on a Saturday night of a holiday weekend, went to the store and bought a new air mattress, new sheets, new pillows and delivered it to Tara. In the meantime, we called local furniture stores to locate a new mattress. We ended up ordering a replacement on Amazon that night. In the morning, they complained about the air mattress deflating during the night. This was a brand-new air mattress. We can only assume that it was inflated incorrectly or wasn't sealed properly. We spent several more hours calling local stores trying to find a replacement mattress for Tara. We couldn’t locate one and resolved that we would have to wait for the Amazon delivery. Tara’s husband then called to complain about the dryer. We have many guests, and this was the first complaint we received about the dryer. He didn’t tell us they tried to dry all the sheets in the cabin plus their own clothes all at once. When we checked back in later in the day to see how they were doing, they failed to respond. The replacement mattress arrived on Wednesday and was set up immediately. We offered a refund for the inconvenience of not having a mattress for their full stay. If they had an issue with the cleanliness of the cabin, they never said so until they left abruptly. They left a mess when they departed. Overall, it’s clear that Tara and her family are the type of people who like to complain. However, we went above and beyond to address their many complaints. To anyone considering Cliffside Hideaway for your travel plans, please know that we are committed to delivering the best possible experience. It is what we have been doing for five years and what we continue to do for every guest, including Tara and her family.
Verificado

10/10 Excelente

Brian C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
10/10. Everything was great. Top to bottom. Family loved it. Plan on another trip
Se alojó 2 noches en abril de 2026

Acerca de su propietario/a

Propietario/a: Christa Laureano

Imagen de perfil del propietario o de la propietaria
Welcome to our cabin. We want your stay to be the best and insure that you will want to return to Cliffside Hideaway. We hope that you will post a review on our site and tell us about your stay and we hope that you were able to make new memories during your visit. We are blessed to call this BEAUTIFUL cabin our second home and would love to share it with you. We look forward to seeing you again....Christa & Jonathon

Por qué escogió este alojamiento

Besides the fact that we love it, we enjoy the beautiful Smoky Mountains, Dollywood in Pigeon Forge, Cades Cove in the Townsend area, Roaring Fork in Gatlinburg, the Exotic Petting Zoo on Hwy 411 in Sevierville, Horseback Riding at 4 Seasons Stables, the Trail of Tears show in Cherokee NC, variety of miniature golf courses, and the hiking and waterfalls. And last but not least, the amazing colors of the leaf changing in October is beyond description.

Idiomas:

Inglés

Propietario/a Premium

Ofrece un servicio excelente a los huéspedes de manera constante.
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