Verificado
4/10 Mediocre
Robert F.
2 de may de 2026
Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, llegada, comunicación y precisión del anuncio
We arrived in London looking forward to another great visit. After getting the keys from a lock box located in a smelly bin room we lugged our baggage up the three full flights of stairs ( we knew that there was no lift). We entered the apartment and that is when things changed. The place looked like it hadn’t been cleaned in years. The white walls were full of scuff marks as well as some of the ceilings. The blind in the main bedroom was filthy - we were scared to touch it. Two of the blinds were stuck in the windows and you needed a chair or ladder to fix them. My wife took a rag and wiped the bathroom sink, counter , etc and the rag was full of dirt. The light in the kitchen was black from dust and dirt. The kitchen was very poorly equipped. The end tables had broken glass tops and one of the lamps looked like it had been crushed. I did contact VRBO but had difficulty communicating with them so I contacted the owner who responded by saying that he had seen pictures from the cleaners and that the place was clean - he finally sent a gentleman over who scrubbed the walls and did a bit of cleaner making it slightly better.Two positive things were that the fridge was good and the apartments location is excellent. The TV worked off your computer or apps so we couldn’t watch it. If you think that the apartment you are getting is the one in the VRBO ad you are being misled - there were no pictures on the walls and it was not decorated at all. RENTER BEWARE!
Robert F.
Se alojó 8 noches en abril de 2026
