Excelente 1 cama cerca de Longwd Med, JP, Fenway, estacionamiento

We're delighted that the location was suitably perfect for your needs, Maria, and found the apartment well prepared with everything needed for a comfortable stay. We’d be happy to welcome you back!

We’re glad you found the unit well-maintained, Alexandra, and that the peaceful setting contributed to a comfortable stay and appreciate our communication. Thank you for choosing to stay with us and we'd be happy to welcome you back anytime!

We're delighted that the apartment felt comfortable and welcoming for your visit, Elise, and that the layout, amenities, and well-equipped kitchen suited your needs so well. It's especially rewarding that you enjoyed the peaceful neighborhood and were able to take advantage of the nearby shops, bakery, parks, and local conveniences. We're also pleased that the arrival and departure process was seamless and that our communication provided everything needed for a smooth stay. Knowing that you've already decided to return is one of the highest compliments we can receive. Looking forward to welcoming you back.

We’re glad the overall stay was positive, Richard. For clarity, the ceiling height is slightly above standard building code requirements, though we understand how perspective can differ from person to person. Regarding the shower, we’re sorry it didn’t meet expectations. We didn’t receive any notice during your stay, but we would have been more than happy to send our team right away to address this, as guest comfort is always a priority. We’ll also take a look to ensure everything is functioning as it should. We appreciate your input and hope to have the opportunity to host you again.

We’re delighted you found our place excellent and the apartment neat, Patrick. Come back anytime!

Thank you Jennifer, it was a pleasure hosting you.

Thank you for the nice review Jennifer. We are very happy that you enjoyed your stay! We would love to host you again!

Glad you enjoyed your stay

We're delighted that you've had enjoyable stays with us, Shannon! Our convenient proximity to Back Bay and the seamless entry process are features we're proud of. It's wonderful to hear that you found the place clean and reasonably priced. Thank you for your recommendation, and we look forward to hosting you again!

We're delighted that you loved our beds and pillows! If you stay with us again, please feel free to reach out if you have questions or any concern even about your lockbox. We would gladly assist you next time, Susan! 😊

Thank you for the nice review Tracy, it was a pleasure hosting you.

We're so glad your first VRBO and your trip to Boston were such a success! We'd love to host you again - there's always more to see and explore!

Thank you for sharing such a thoughtful review, Kareen. We’re genuinely glad the apartment provided a quiet, safe-feeling place to land during your recovery, and that the location and layout made things easier during an important period. It’s great to hear the kitchen, cleanliness on arrival, and welcome materials helped you settle in comfortably, and we truly appreciate your kind words about Kama’s responsiveness. The unit is thoroughly prepared before each arrival, and if anything like drainage or small maintenance items ever comes up during a stay, we’re always able to address it promptly when notified. We also appreciate your suggestions around convenience items and the back entrance—feedback like this is helpful as we continue refining the experience. We’re pleased the apartment suited your needs so well, and we wish you continued healing.

We're delighted you appreciated the location, safety, and amenities, Linda. We apologize for the inconvenience caused by the unexpected heat issue. We take great care in maintaining our property and addressing any issues swiftly to ensure our guests' comfort. Regarding the entry key situation, historically, guests have found our instructions to be comprehensive and straightforward. However, we truly wish you'd reached out to us upon encountering any uncertainties. Our team is always on standby to assist guests, as it’s our utmost pleasure to provide personal guidance and clarification whenever needed. Stay well.

Thank you that you found our unit cozy and utilitarian. We strive to host our guests with warmth, thus, provided are the basic necessities like bathroom essentials, welcome snacks, and drinks as complimentary! Indeed, it's near to Jamaica Pond and reservoir park. Hope you enjoyed visiting there! 😊 We're happy that you felt we were responsive. Somehow, we do mention quite clearly that it is a garden-level apartment. We haven’t been an issue with phone reception from other guests, but we’re sorry to hear that was the case with your provider. In case you choose to stay with us again, please feel free to contact us about your Wi-Fi, key, or any concern, we would gladly assist you.

We’re so glad to hear that you got to enjoy the beautiful Jamaica Pond, and found the unit conveniently located 😊 It’s lovely to know you found us attentive, the place well-furnished, and the parking advantageous. Phone reception hasn’t been an issue for other guests, but we’re sorry to hear that was the case with your provider. If you stay with us again, please reach out if you ever have questions about how to use laundry or anything of that nature as we’re always here to assist you! See you next time, Dawn!

Wow - we appreciate your feedback. We're very sorry you clearly did not enjoy your stay much!

Thank you for your feedback, John. We’re glad the apartment’s location and cleanliness worked for your short two-night stay. That said, several of your claims don’t align with the facts. Regarding the heating, it’s important to clarify that while we maintain the unit itself, we do not own or manage the entire apartment complex. Once you reported the issue, we called the proper property contact (not the unrelated party you mentioned) and their own technician adjusted the system to kick in at a slightly more reasonable temperature within the hour after our outreach. By the time you returned a few hours later, the heat was working at a comfortable level. To suggest you went without heat is inaccurate. As for the bathroom drain, our cleaners noted perfectly normal drainage during their pre-check before your arrival. You mentioned later that you poured chemical drain cleaner into the tub (quite a strange thing to both suddenly purchase and use) before our team could even get there. Unsurprisingly, it had no effect. When our maintenance staff arrived, they snaked the line, removed what was clearly fresh material, and restored proper flow. That is what resolved the issue - not the unnecessary chemicals you dumped in, which is not something we would have wanted used. Finally, quirks like lower doorway height (nothing particularly out of the ordinary) are part of the historic character of this building, and shown openly in the listing photos. Guests before and after you had no issues with heating, drainage, or internet (we can neither check nor resolve any internet issue if it is not communicated to us during the stay). We regret that you chose to present promptly resolved items and standard features as "serious problems." The reality is that the apartment was functional, serviced quickly when contacted, and delivered as described. Stay well.

We’re pleased that you enjoyed the kitchen, appreciated the bathroom amenities, and were able to create special family memories during your stay, Bonnie. We sincerely apologize that the mattress, building noise, and early morning light affected your rest. As soon as you reported the mattress concern on Saturday, our team immediately escalated it to the owner. As our maintenance team was no longer available that weekend, the mattress was replaced on Monday at the earliest opportunity. We regret that this couldn't be completed sooner. While we use technology to help organize guest communications, every inquiry is reviewed and responded to by a member of our guest services team. We're sorry if your experience didn't reflect the personalized service we strive to provide. We also wish we had known about the noise during your stay, as we would have investigated it promptly. We appreciate your feedback regarding the bedding and window coverings as we continue enhancing the guest experience, and we're delighted that you would consider staying with us again.