Gran villa reciente en Sainte Maxime con piscina - Golfo de Saint Tropez

In response to this comment, I would first like to point out that this guest inspected the villa with me upon arrival and signed the check-in inventory, which confirmed that the villa met his expectations, that it was clean, as well as the garden and the pool. He did not raise any objections. I had issues with him even before his arrival. He did not pay the deposits on time and I had to remind him several times. He also told me that he did not want to pay the security deposit, which I accepted—something I regret today as he ended up tearing off a stair railing… During his stay, he contacted customer service asking for a full refund of his stay, claiming that the cleaning had not been done, that there were leaves on the ground in the garden, uncomfortable beds, mice, etc. In reality, he simply wanted to have a free holiday. The 4-star Furnished Tourist Accommodation classification is awarded by an organization affiliated with the Sainte-Maxime town hall. This villa has already been certified twice, the most recent being two years ago. I have been managing holiday villas for over 15 years, and I put all my heart and energy into satisfying my guests. I personally prepare this villa with the cleaning staff and make sure everything is perfect for their arrival. I am also always available during their stay to assist or provide advice. I invite you to read the other reviews, which are much more objective than this one, and I truly hope to welcome you soon.

Je suis ravi que la villa ait répondu à vos attentes et que tout le monde ait apprécié notre location. Nous essayons toujours de faire au mieux pour que chaque locataire vive un excellent séjour et sommes toujours disponibles. Je suis vraiment désolé pour le barbecue qui devait être nettoyé par les locataires précédents ; nous avons oublié de le vérifier avant votre venue. Encore merci pour votre gentillesse !