Sun City Grand Home perfecto para Snowbirds.

Yes, there certainly was a miscommunication. They were clearly told the date of check-in and the calendar and contract showed the date. The manager was there on the correct date and was putting the key in the place where these renters had been told the key would be. She found that they had somehow broken into the house and were already moved in. They also brought a dog that they did not tell me about. I have no problem with animals but there is a security deposit required and my permission as well. Apparently, these people didn't understand that this is a vacation rental. Regardless please read my other reviews and you will see that my other renters did NOT have any of these complaints. This is a lovely house which my property manager takes very good care of.