Worst Vacation Ever!Thanks Michael! We read the online description, read the reviews, read the contract, thought we did homework, wow were we wrong. Let me say this is not first time renting house on VRBO, but this is the first time that we we're fooled. From the minute we pulled into the driveway...Michael met us with the keys to tell us the Hot Tub pump is down & that he is trying to get a repair man out asap. Ok, things happen, no problem. He points to a exterior basement door & says thats the door to the laundry, you have to use a separate key to access it. Interesting, but ok. We unload our stuff, including our groceries. As the evening continues on we notice the fridge isn't cooling. Next morning we message Michael, who by the way is a quick responder....he will try to get a repair man out. Ask about Hot Tub, still nobody available. As the day proceeds and we start loosing food, I message Michael again & he gets a little snippy saying that it hasn't been that long, we go & by ice to keep the food cold. Needless to say this is how our week goes..cooling our food in coolers, until day 3 when Michael finally purchases new fridge & has it delivered after he had to stop by the house to make sure we were telling the truth about the current fridge. While at the house we mentioned the fly infestation....we had killed 100 freaking flies! They were so bad we had to buy fly swatters. No we didn't have the doors open,the weather was too bad to keep doors open. Asked about HotTub status in which we were told conveniently that HotTub guy couldn't come until Friday afternoon.....sameday we were due to checkout. Pool Boy stopped by & spill the beans, the Hot Tub has been down for over a month with a leak & they cant seem to fix it. Something that would've been nice to have conveyed to us, since this is #1 reason we rented this house. You have to be a rocket scientist(and yes we are educated people)to use the shower systems in this house, the toilet seat in the MB was broke from the day we arrived, but I didn't mention it until the end as I just really wanted a fridge & hot tub. Blew a breaker & was told fix. 1/2 of us left day early. The last day the neighbor was in the basement doing his laundry! If you like strangers in the house, mold on walls, larva eggs on walls in basement, foundation cracked this is the house for you. I have pics. Asked for refund, just to be threatened with being charged w/damages. We left house cleaner than we found it.