4/10 Mediocre
danielle g.
30 de nov de 2025
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio
We stayed at this Vacasa rental during Thanksgiving week, and unfortunately the experience was quite disappointing. The location itself is nice, but the home and overall stay fell short in many ways.The upstairs bathroom sink didn’t drain properly—by the time I finished washing my face, it was nearly overflowing. The bunk bed sheets didn’t fit the mattresses, so they popped off throughout the night. The home also advertised a wood-burning stove, but no wood was provided.The kitchen was poorly appointed as well, with basics like measuring cups and measuring spoons missing.The TV is very small (around 24") and only works through Wi-Fi, which became a major problem when the internet went out. I had to work from Starbucks and eventually rely on a mobile hotspot just to get through my workdays. Vacasa could not get AT&T out during our stay and only offered 20 per night as compensation for the significant inconvenience.Additionally, despite advertising “Dog-friendly cabin with pool & hot tub,” the pool and hot tub were closed. Vacasa stated they “have no connection with the Tahoe Donner HOA and their recreation center,” and therefore would not offer any compensation for the misleading listing.Overall, a very underwhelming rental that didn’t live up to expectations or Vacasa’s usual standards. I wouldn’t stay here again.
danielle g.
Se alojó 5 noches en noviembre de 2025
