CASA CLUB A estrenar

Hi Molly, we are used to getting a 10 out of 10 for reviews. If there was anything that you were not happy with I wish you would’ve called me because we usually tried to correct. It is immediately. You are always welcome back.

I’m thrilled that you enjoyed your stay. Please reach out if you would like to come back! All the best. Staci

Thank you so much for your review. It is always nice to hear great things. Feel free to contact me anytime to come back. Staci

Melvin thank you so much for your kind words. Anytime you would like to come back - you are always welcome.staci

Thank you so much Margaret. Please lmk anytime you would like to come back!!!!😊

I’m so glad you had a nice time. You are always welcome back. Staci

Thank you. I’m very glad your coming back next year!!!

would love to have you back anytime! Staci

So glad you enjoyed your stay!!!!

So glad that you enjoyed yourself!!!!please feel free to come back anytime!!! Staci

I’m glad that you enjoyed your stay!!!

Thank you so much. Would love to have you again 😊

I’m so glad you enjoyed!!! You know that you always have a place to stay here !!! Staci

Thank you for the kind review. I’m so glad that you enjoyed your stay. I definitely try my best to accommodate and thank you for mentioning You are welcome to come back anytime! We love repeat guests to use the cottage as their second home! It was a pleasure Hope to see you soon. Staci

So glad you enjoyed your time! Thank you for the kind review. Hope to see you soon. Staci

Thank you for the feedback! I’m glad you enjoyed your stay. Hope to see you again very soon!!!! You are always welcome!!!! Staci

I’m disappointed to receive this 2-star review — especially since Amy told me during her stay how much her family was enjoying the cottage. To future guests: Please understand this review was not about the quality of the home, but a reaction to a conversation we had after their stay, when I reached out — politely — to discuss the cost of repairing a lockbox that was broken during their visit. Here are the facts: • The guests staying were Amy’s family members , and I remained in direct communication with Amy throughout their 5-day stay. • The cottage was professionally cleaned and stocked, including garbage bags for the duration of their visit. If washcloths were missing, I wish they had told me — I had them replaced immediately after for the next guest. • After their group had difficulty using the lockbox, it was damaged and couldn’t be opened. My cleaning team couldn’t access the home, and with guests arriving the next day, I had to hire a locksmith, retrieve the key, and purchase a brand-new lockbox. • I had not charged Amy when I called to discuss it. Unfortunately, she became upset — and shortly after, this 2-star review appeared. I’m proud of the long history of 5-star reviews from kind and respectful guests. I remain committed to maintaining a clean, welcoming, and well-managed property, and I value honest, constructive communication from those who stay. This was very disappointing and I was going to be very flexible with the additional cost. After all I had given her a wonderful rate to stay for five days including an early check-in

I am so glad you had a wonderful day. You are welcome back anytime. Staci

Roxanne, I am so happy that you had a wonderful stay. Please feel free to contact me if you would like to come back, would love to have you.