We arrived to find the Host nearby.The location is wonderful, quiet, nestled in some woodland with other housing set backOn entering, the place smelled seriously musty, in spite of windows being open.Much of the furniture was dusty, many cobwebs everywhere, eg light fittings. The window glass was dirty, the whole place was very neglected.What we found in the kitchen was awful. - One chair had a wonky leg, was in danger of collapse. - The cutlery drawers had food debris mixed in with the cutlery, which felt greasy to the touch. - The oven had a baking tray in it that had a thick layer of grease in it. The inner surfaces of the oven itself were brown with food remains.- the cupboards had food smears down their frontsThe main bed looked and smelled as if someone else had slept in it: one side of the sheet looked yellower than the other. On picking up the duvet, there were dirt particles and a hair (not from someone's scalp) on the sheet, which also had a hole in it. My wife walked out when a substantial spider was found under a pillow.The host witnessed all of this.Note that his mood darkened palpably as we showed him what we saw and he became verbally abusive. I wanted to quote his exact words, but Vrbo obliged me to censor them out.Vrbo contacted him later, but he refused to refund anything, claiming that we had not explained what the problem was, that we were the problem. Vrbo abandoned us by refunding their fee.Truly appalling behaviour by both Vrbo and the host