Condominio

Snow Summit Slopeside Retreat: ¡Esquí dentro y fuera! ¡Vistas del bosque nacional y de la pista de esquí!

Galería de imágenes de Snow Summit Slopeside Retreat: ¡Esquí dentro y fuera! ¡Vistas del bosque nacional y de la pista de esquí!

Restaurante al aire libre
Vídeo hecho por el alojamiento
Zona de estar
Cocina privada
Restauración

Comentarios

8,4 de 10
Muy bueno
3 habitaciones2 baños5 huéspedes

Servicios populares

  • Cocina
  • Espacio al aire libre
  • Parrilla de barbacoa
  • Chimenea
  • Vistas a la montaña

Echa un vistazo a la zona

Ver en el mapa
Big Bear Lake, CA
  • Place, Snow Summit
    ‪A 1 min a pie‬
  • Place, Big Bear Mountain Resort
    ‪A 1 min a pie‬
  • Place, Parque Meadow
    ‪A 3 min en coche‬
  • Airport, San Bernardino, California (Aeropuerto Internacional de San Bernardino)
    ‪A 61 min en coche‬

Habitaciones y camas

3 habitaciones (capacidad para 5 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 litera individual

Habitación 3

1 sofá cama doble

Habitación 4

2 camas individuales

2 baños

Baño 1

WC · Solo ducha

Baño 2

WC · Solo ducha

Otros espacios

Porche o patio
Cocina
Balcón
Zona de comedor independiente
Comedor

Acerca de este alojamiento

Snow Summit Slopeside Retreat: ¡Esquí dentro y fuera! ¡Vistas del bosque nacional y de la pista de esquí!

Una escapada de invierno que brinda una sensación acogedora está a solo unos pasos de las pistas en Snow Summit, un verdadero lugar para esquiar y esquiar en un día de polvo, aproximadamente 150 yardas para acceder a la pista del conejito, y aproximadamente 200 yardas de Starbucks y la estación principal de la estación de esquí. restaurante. Cuando nieva, disfrute de esquiar hasta la parte trasera del condominio y en el complejo de condominios. En el verano, uno de los senderos para ciclismo de montaña de Snow Summit regresa al condominio, además de estar al lado del remonte que lo transportará a usted y a su bicicleta a la cima. Ubicado justo detrás de un campamento sereno y tranquilo. Tener acceso a cientos de senderos para ciclismo de montaña. No hay necesidad de molestar el estacionamiento del resort!

Un plano de planta abierto que conecta la cocina, el comedor, la sala de estar y la terraza con barbacoa de propano es perfecto para el entretenimiento.

Una chimenea de leña de piedra totalmente natural lo mantendrá tostado mientras se relaja y disfruta de la mesa de futbolín o la mini mesa de hockey de aire. La acogedora sala de estar está equipada con un sofá cama Queen y dos cómodas sillas reclinables mecedoras para disfrutar viendo la televisión en la pantalla plana con un reproductor de Blu Ray.

En la planta baja encontrará tres dormitorios y dos baños. El dormitorio principal tiene una cama king size y TV de pantalla plana que es compatible con HDMI con un reproductor Blue Ray y acceso al patio. El segundo dormitorio tiene dos camas individuales. El tercer dormitorio está equipado con literas gemelas.

¡No busque más, este conveniente condominio a solo unos pasos de la diversión de invierno y verano de Snow Summit!

Características: Pasos a las pistas, cafetera estándar, cocina a gas, microondas, lavaplatos, combinación de refrigerador / congelador, chimenea a leña, barbacoa de propano, TV por cable, reproductor de Blu Ray, Internet, mesa de futbolín, mini mesa de hockey de aire, toallas y ropa de cama Importante: Estimado viajero, se le cobrará USD 200 en caso de que incluya una mascota en su reserva como depósito reembolsable por daños para mascotas.

Añade las fechas para ver los precios

Servicios

Cocina
Espacio al aire libre
Parrilla de barbacoa
Vistas a la montaña
Chimenea

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 21
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas, pero sí animales de servicio
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y cierre de seguridad.
Número de registro de la propiedad 2021-2611
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información sobre la zona

Big Bear Lake

Este piso se encuentra en Big Bear Lake, en las montañas. Stanfield Marsh Wildlife and Waterfowl Preserve y Eagle Point son una buena muestra de la belleza natural de la región, donde también puedes acercarte a atractivos turísticos como Bowling Barn o Big Bear Solar Observatory. Al estar junto a la montaña, podrás acercarte y disfrutar del esquí de fondo y del snowboard, o realizar actividades al aire libre, como los paseos en moto de nieve y el descenso en trineo.
Mapa
Big Bear Lake, CA

Qué hay en los alrededores

  • Snow Summit - A 1 min a pie - 0.0 km
  • Big Bear Mountain Resort - A 1 min a pie - 0.0 km
  • Eagle Point - A 15 min a pie - 1.3 km
  • Zoológico de montaña Big Bear - A 2 min en coche - 1.9 km
  • Parque Meadow - A 3 min en coche - 1.9 km

Cómo moverse por la zona

  • San Bernardino, California (Aeropuerto Internacional de San Bernardino): a 72 min en coche

Restaurantes

  • ‪McDonald's - ‬A 3 min en coche
  • ‪Starbucks - ‬A 4 min en coche
  • ‪Carl's Jr. - ‬A 16 min a pie
  • ‪Grizzly Manor Cafe - ‬A 4 min en coche
  • ‪Taco Bell - ‬A 4 min en coche

Preguntas frecuentes

¿En Snow Summit Slopeside Retreat: ¡Esquí dentro y fuera! ¡Vistas del bosque nacional y de la pista de esquí! se aceptan mascotas?

No, este alojamiento solo admite animales de servicio.

¿Cuánto cuesta alojarse en Snow Summit Slopeside Retreat: ¡Esquí dentro y fuera! ¡Vistas del bosque nacional y de la pista de esquí!?

A fecha de 15 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Snow Summit Slopeside Retreat: ¡Esquí dentro y fuera! ¡Vistas del bosque nacional y de la pista de esquí! el 26 de may de 2026 son de al menos 102 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿A qué hora se realiza la entrada en Snow Summit Slopeside Retreat: ¡Esquí dentro y fuera! ¡Vistas del bosque nacional y de la pista de esquí!?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Snow Summit Slopeside Retreat: ¡Esquí dentro y fuera! ¡Vistas del bosque nacional y de la pista de esquí!?

La salida se realiza a las 10:00.

¿Dónde se encuentra Snow Summit Slopeside Retreat: ¡Esquí dentro y fuera! ¡Vistas del bosque nacional y de la pista de esquí!?

En la montaña, este edificio de condominios a pie de pista en Big Bear Lake se encuentra a menos de diez minutos a pie de Big Bear Mountain Resort y Snow Summit. En sus inmediaciones podrás practicar deportes de invierno como esquí de fondo o trineo. The Village está a 3,1 km de distancia.

Comentarios

8,4

Muy bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
17 comentarios de un total de 30 con una puntuación de 10 - Excelente
5 comentarios de un total de 30 con una puntuación de 8 - Bueno
6 comentarios de un total de 30 con una puntuación de 6 - Normal
1 comentarios de un total de 30 con una puntuación de 4 - Mediocre
1 comentarios de un total de 30 con una puntuación de 2 - Horrible

8,2/10

Limpieza

8,0/10

Servicios

8,0/10

Instalaciones y estado del alojamiento

8,6/10

Llegada

8,6/10

Comunicación

9,4/10

Ubicación

8,4/10

Precisión del anuncio

Comentarios

Verificado

2/10 Horrible

andrew w.

Aspectos negativos: Comunicación, ubicación y precisión del anuncio
place was smaller then we expected, too many rules, the place was poorly equipped , sad stay for the money??
Se alojó 4 noches en diciembre de 2025
Verificado

6/10 Normal

Jeffrey

Aspectos negativos: Limpieza
Great location
Se alojó 2 noches en julio de 2022
Verificado

10/10 Excelente

Mend S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

great spot!

we love this location its especially good for the little ones
Se alojó 2 noches en marzo de 2022
Respuesta de VrboOwner el 2 de sept de 2023
Hello Mend, Thank you for taking the time to leave us a review. We are so happy to hear that this property Snow Summit Slopeside Retreat was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Come back again, Destination Big Bear
Verificado

10/10 Excelente

SARAH G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great

This was a great place to stay especially with kids!
Se alojó 3 noches en junio de 2022
Respuesta de VrboOwner el 2 de sept de 2023
Hello Sarah, Thank you for taking the time to write us a review. We are so happy to hear that this property Snow Summit Slopeside Retreat was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verificado

10/10 Excelente

Chris W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Walk to Snow Summit

Great place! Location, location, location. Short walk to the slopes. Beautiful view! Wonderful get away.
Se alojó 2 noches en febrero de 2024
Verificado

10/10 Excelente

Juan

Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
All good, AAA..
Se alojó 2 noches en julio de 2023
Verificado

10/10 Excelente

Gordon

Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Good size place location location location! Water could’ve been hotter though
Se alojó 4 noches en julio de 2022
Verificado

6/10 Normal

Gil C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The stay was nice, but there was a bat in the house. The previous guest knew because they left a message on the chalkboard. They sent someone to get it, but because of where the bat was located, they were unable to do anything. When I was speaking to animal control, they asked for all my information, including my first and last name and home address because they were going to catch the bat and check it for rabies now that they didn’t. I’m kind of scared.
Se alojó 2 noches en septiembre de 2025
Verificado

6/10 Normal

Sheri S.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y precisión del anuncio

Sheri

Great location. It is a stretch to call a closet with an accordion door a bedroom ,that was a disappointment. Also, the cleanliness was quite questionable.
Se alojó 3 noches en abril de 2023
Respuesta de VrboOwner el 2 de sept de 2023
Thank you for your review and bringing these issues to our attention. We apologize for any inconvenience caused during your stay. We take all guest feedback seriously and will be flagging the home for a thorough audit to address the cleaning issues with the vendor. We want to clarify that the smallest bedroom is around 100 square feet and we will discuss the best ways for communicating this to future guests aside from the pictures of the listing. Thank you again for your feedback, we hope you'll give us another chance in the future.
Verificado

10/10 Excelente

Sharon D.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Older, but good place to stay

There’s plenty of paces to sleep. But 4 of the beds are twins, so I would not recommend those beds for adult males. The master has a king bed, and there is also a pullout upstairs. The kitchen desperately needs new pots and pans. Most of them I wouldn’t trust to cook in. The location is great.
Se alojó 2 noches en marzo de 2024
Verificado

8/10 Bueno

Linda

Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio

Condo in NOT a three bedroom

This is not a 3 bedroom condo, it is two bedrooms and a nook that they put bunk beds in. The carpets were dirty probably from the winter months and should have been cleaned after the snow season. Otherwise the condo was a great location and had comfortable beds and furniture. Close to everything and quite.
Se alojó 3 noches en septiembre de 2020
Respuesta de VrboOwner el 2 de sept de 2023
Hello Linda, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay.We apologise if inconvenience caused to you but about the sleeping arrangements we always mentioned in the description for better understanding.We apologize that the home was not cleaned properly before. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff. We appreciate you addressing this.We are so happy to hear that this property was all you expected in a home and that you and your group got to enjoy their stay. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation! Kind Regards, Destination Big Bear
Verificado

6/10 Normal

Chris D.

Aspectos positivos: Llegada
Aspectos negativos: Limpieza, comunicación, ubicación y precisión del anuncio

Misleading location and filthy carpets

The name on location very misleading said it was steps from lifts it was not. The carpets were filthy. Black marks everywhere I sent pics to housekeeping no response.
Se alojó 2 noches en julio de 2022
Respuesta de VrboOwner el 2 de sept de 2023
Hello Chris, Thank you for taking the time to leave us a review. We did receive your email about the carpets and it looks like Shakira responded to you that same day through the email. The carpet was the only complaint we received from you. After your stay, we did schedule a carpet cleaner vendor to address the carpets. We did not do this during your stay as the vendor wouldn't have been able to clean it properly while the presence of others. Kind Regards, Destination Big Bear
Verificado

6/10 Normal

Sandy R.

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Llegada

Nice, relaxed weekend stay

The property is very nice. The house is small but very comfortable and has all the amenities that we were looking for. The check in process unfortunately was not the best experience. The moment I walked up to the window I was told in a very rushed manner the process of checking in. There’s quite a bit of steps you have to take on their device to check in. I asked her to repeat the process, she repeated it again very quickly and immediately called up the next customer in line and ask them for their information to start checking them in. She wasn’t done with me yet! I understand the office wants to get through all the guests in a timely manner but I felt very rushed and frankly pushed out as quickly as possible. Aside from that experience everything else was fine and comfortable. One thing you will want to be prepared for is parking permits. We were not given any for our two cars and after we returned from a day at the slopes, we came back to a parking violation notice on our car. The communication with the office was very good and prompt and they were able to give me instructions on how to get the permits but it would’ve been good to get that during check-in. Otherwise the stay was pleasant, we enjoyed the space.
Se alojó 2 noches en noviembre de 2020
Respuesta de VrboOwner el 2 de sept de 2023
Hello Sandy, Thank you for taking the time to write us a review. We are so happy to hear that this property Snow Summit Slopeside Retreat was all you expected in a home and that you and your group got to enjoy their stay. We really apologize for the trouble you got due to check-in and parking. This is not what we like to hear from our tenants, and not up to our standards. We will make note on this and address it right away with our management staff, Moreover Big Bear Lake City ordinance limits the number of cars that can park at each property. These are set by the city or county and are non-negotiable. Guests found to be in violation will be subject to immediate eviction, But we are happy that they cooperate with and had good communication and gave proper instructions related to that. We'll definitely try our best to get this up for future guests. Apart that hopefully you had a great stay, Thank you, Destination Big Bear
Verificado

10/10 Excelente

Jose R.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Excelente

Excelente
Se alojó 5 noches en diciembre de 2019
Respuesta de VrboOwner el 2 de sept de 2023
Hello Jose, Thank you for the wonderful review and for taking the time to share your feedback.
Verificado

10/10 Excelente

Sarah T.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Quick Walk to BBMR

We visited BBMR for a weekend of mountain biking. This property was perfect for us. Literally, easier and faster to walk to BBMR than to drive.
Se alojó 2 noches en septiembre de 2022
Verificado

10/10 Excelente

Nadine S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Famly get away

Overall, our experience went well. The check-in and check out process was easy; the property management was helpful and responsive when we needed them, and the location was setene.
Se alojó 3 noches en abril de 2022
Respuesta de VrboOwner el 2 de sept de 2023
Hello Nadine, Thank you for taking the time to write us a review. We are so happy to hear that this property Snow Summit Slopeside Retreat was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verificado

8/10 Bueno

Joe C.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza

Great location and cozy, some cleanliness issues

Had a great stay overall! The location is what really makes this place, and the decor is so cozy and inviting. Fireplace was wonderful to have, and there is easy short access to the slopes. The carpet was very dirty and stained, it very much needs a deep professional cleaning or replacement, and there is a musty odor throughout the home most likely due to age and humidity. The comforters were all quilted, and I often prefer all white bedding including comforters so that I know they have been washed and cleaned. The bathrooms are in good condition, but the 2nd bath is carpeted and that raised another cleanliness issue. We just used the master bath the whole time. The kitchen was very clean and we stocked for cooking and baking! The fireplace was amazing and overall we made great memories. It's just the few cleanliness issues based on our stringent standards. We would likely stay in this condo community again, but maybe a different place!
Se alojó 2 noches en diciembre de 2021
Respuesta de VrboOwner el 2 de sept de 2023
Thank you for your review Joe! I'm sorry to hear that the carpet and comforters weren't up to par. We will be sure to address these items with our housekeeping team and management team so we can keep them in top shape. I hope you had a great time exploring Big Bear, thanks again for letting us know about your experience!
Verificado

10/10 Excelente

Avigael r.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Mini weekend with friends

The property is really amazing and very cozy to stayed with. Friendly people in the check in office especially Nick. He’s really accommodating and very helpful to us. Thank you nick! I will recommend this to my family and friends. Thank you
Se alojó 2 noches en julio de 2021
Respuesta de VrboOwner el 2 de sept de 2023
Hello, Thank you for taking the time to write us a review. We are so happy to hear that this property Snow Summit Slopeside Retreat was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Instalaciones y estado del alojamiento y comunicación
We had so much fun their. It’s clean plenty of room to sleep comfortable and cozy. Thank you so much
Se alojó 2 noches en julio de 2021
Verificado

4/10 Mediocre

Tyler R.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza y precisión del anuncio

Dirty feel not cozy feel

This property did not match the overview on VRBO. The place was very dirty and had a bad smell. There was nothing comfortable about it. The positive was the location. It was very convenient being next to Snow Summit.. When we walked in we were shocked at the state of the condo. Dirty carpet, stained pillows, bad smell etc. There are 3 TV’s in the main room, yes 3. We didn’t use any of them because we weren’t going to sit on the dirty couch or floor. One of the TV’s isn’t mounted or on its stand. It literally is just balancing on a narrow table. I tried to text the property manager when we arrived but I included pictures and that didn’t allow my texts to go through. Overall, we were very dissatisfied and disappointed. You couldn’t pay us to stay in this condo again.
Se alojó 4 noches en febrero de 2021
Respuesta de VrboOwner el 2 de sept de 2023
Hello Tyler, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. Location is such an important factor in booking a property, glad you booked one in a perfect spot. We apologize that the home was not cleaned properly before. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff. We appreciate you addressing this. We do, do our best to accommodate everyone and their preferences by purchasing natural, comfortable furniture and tv stand.We really apologize for the inconvenience caused to you during your stay at Big Bear. We are really unhappy to know about your matter. This is not up to our standards, We don’t want our Tenants to face this kind of issue from our staff. Thank you for letting us know this would help us to provide better services to future guests. Inconvenience deeply Regretted, Destination Big Bear
Verificado

10/10 Excelente

Alexander A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great overall

Cute little home in a awesome location. Check in and out we’re pretty straightforward
Se alojó 2 noches en diciembre de 2020
Respuesta de VrboOwner el 2 de sept de 2023
Hello Alexander, Thank you for taking the time to write us a review. We are so happy to hear that this property Snow Summit Slopeside Retreat was all you expected in a home and that you and your group got to enjoy their stay. A cabin which is nicely located is the perfect one for the vacations. We try to make your check-in and check-out process quick and simple as we can. Come back soon, Destination Big Bear :)
Verificado

8/10 Bueno

Jill D.

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio

Perfect location for skiers

Some of the dishes were dirty and one of the TVs was damaged, and other than a musty smell and dirty carpet, it was clean. Absolute perfect location for skiers we had a fabulous day on the slopes and enjoyed the view of the slopes from the balcony.
Se alojó 2 noches en enero de 2021
Respuesta de VrboOwner el 2 de sept de 2023
Hello Jill, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. We are really unhappy to know that you encountered an uneasiness during your stay. If you have informed us about the dirty dishes, damaged TV, dirty carpet during your stay we definitely send our maintenance team and provide instant help. We are really appreciating you for your patience and bringing this to our notice so that in the future we could able to improve our service. Location is an essential factor to book a property, we felt really happy that you booked in a perfect spot. Sounds good that you enjoyed your day on slopes and you were able to enjoy its views from the balcony. With Regards, Destination Big Bear
Verificado

10/10 Excelente

Robert K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location, comfy place

Nicely equipped condo with well stocked kitchen, comfortable beds, and nice rooms. Definitely would rent again.
Se alojó 3 noches en noviembre de 2020
Respuesta de VrboOwner el 2 de sept de 2023
Hello Robert, Thank you for taking the time to write us a review. We are happy to hear that this cabin Snow Summit Slopeside Retreat was able to fulfill your needs and having fun with your loved ones is a wonderful moment. Having a home that is in a good location as well as being clean and cozy sounds like the perfect vacation! Come back soon, Destination Big Bear
Verificado

10/10 Excelente

Robeson D.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio

Great place, great location

No complaints...would definitely stay again.
Se alojó 3 noches en noviembre de 2020
Respuesta de VrboOwner el 2 de sept de 2023
Hello Robeson, Thank you for taking the time to write us a review. We are so happy to hear that this property Snow Summit Slopeside Retreat was all you expected in a home and that you and your group got to enjoy their stay. Come back soon, Destination Big Bear
Verificado

6/10 Normal

Erik K.

Aspectos positivos: Ubicación
Aspectos negativos: Comunicación y precisión del anuncio

Great location, average to shabby property, real problems with property management

1) Very excited about our first visit to Big Bear Lake, 2) Put off by the disinterested treatment we received from the Property Management company people at check-in (it wasn't clear the teenager at the desk had either showered or changed clothes in several days, and it was clear he was barely interested in being in the room, let alone assist us) 3) Were not told about the need for a parking permit at the property (ski condos) either in the check-in materials or by the property manager. We were told to talk to the condo property manager, who told us he didn't issue parking permits after 5pm. This with big signs saying non-permitted cars would be towed. 4) Unit was mostly clean, but there were big stains in the carpet at the stairs leading to the upper level - very odd. 5) Everything felt worn and shabby. Must have been a nice unit, once upon a time. 6) Decided to put everything back in the car and head home. 7) VRBO was very responsive to our call and we received a full refund - thank you VRBO! Will double-check what we're renting when/if we try to stay in Big Bear again.
Se alojó 2 noches en octubre de 2020
Respuesta de VrboOwner el 2 de sept de 2023
Hello Erik, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. We are really unhappy to know that you encountered an uneasiness during your stay. If you have informed about the Stains in the carpet, the receptionist didn't assist during your stay we definitely send our maintenance team and provide instant help. We are really appreciating your patience and bring it to our notice so that in the future we could able to improve the service. With Regards, Destination Big Bear

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Propietario/a: Destination Big Bear

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