6/10 Normal
Richard L.
28 de sept de 2025
Aspectos positivos: Limpieza y ubicación
Aspectos negativos: Llegada y comunicación
Very clean and very comfortable. Kitchen was well equipped. Television was manageable and I was able to get my games. But that's it - not a USB port or other in-unit amenities in the place.Getting into the Unit was a very upsetting experience, and the property manager failed in that endeavor. Instructions to go to an address different than the unit were only texted out at 4:00 pm on the day of arrival - when we were well out of range (as many travelers would be). We arrived in the evening, so the office was closed. After going to the unit and trying to figure out how to get in, we saw the text and had to find our way to the office. Once there, could not find the Key Cafe "in the ally behind the office." The property manager - when they finally got back to us - could not instruct us on how to find the Key Cafe. And when we finally found it, it did not work. The property manager then called the building maintenance person to go to the unit to open the door. It was about 2.5 hours between our arrival at the unit, and getting in.I will remember Outpost Property Management when I book my next ski trips to Jackson ...
Richard L.
Se alojó 3 noches en septiembre de 2025
