Cabaña

Escápese a las montañas y disfrute de su terraza privada con primavera y cascada

Galería de imágenes de Escápese a las montañas y disfrute de su terraza privada con primavera y cascada

Exterior
Zona de estar
Zona de estar
Sala de juegos
Bañera de hidromasaje al aire libre

Comentarios

8,4 de 10
Muy bueno
4 habitaciones4 baños16 huéspedes278.7 metros cuadrados

Servicios populares

  • Bañera de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
  • Wifi gratis
  • Aire acondicionado

Echa un vistazo a la zona

Ver en el mapa
Sevierville, TN
  • Place, Río Little Pigeon
    ‪A 9 min a pie‬
  • Place, Isla de Pigeon Forge
    ‪A 25 min en coche‬
  • Place, Museo del Titanic
    ‪A 26 min en coche‬

Habitaciones y camas

4 habitaciones (capacidad para 16 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama de matrimonio grande

Habitación 3

1 cama de matrimonio grande

Habitación 4

4 camas de matrimonio

Habitación 5

1 sofá cama doble

4 baños

Baño 1

WC · Solo ducha · Bañera con hidromasaje

Baño 2

Bañera o ducha · WC · Bañera con hidromasaje

Baño 3

Bañera o ducha · WC

Baño 4

Bañera o ducha · WC

Otros espacios

Porche o patio
Cocina
Balcón
Zona de comedor independiente
Comedor

Acerca de este alojamiento

Escápese a las montañas y disfrute de su terraza privada con primavera y cascada

*** Nuevo en nuestro programa de alquiler, sugerimos reservar ya que el calendario está abierto, con los precios y las comodidades que esta cabaña reservará rápidamente.

Ubicado al final de un camino tranquilo, enclavado entre árboles altos junto a un arroyo burbujeante, Stonebrook Lodge es un bastión de paz y privacidad. En lugar de vecinos ruidosos y tráfico zumbido, oirás el canto de currucas y chozas durante el día y el canto de las ranas arborícolas y los grillos por la noche. La cabina de tres pisos también ofrece muchos mimos, con una bañera de hidromasaje espaciosa en la cubierta inferior, bañeras de hidromasaje en los cinco baños y un cine en casa donde puedes ver películas en una pantalla de 65 pulgadas. Y debido a que Stonebrook Lodge puede alojar hasta dieciséis huéspedes, puede compartir este retiro con amigos y familiares.

Sin duda querrás pasar mucho tiempo saboreando el entorno forestal. Afortunadamente, Stonebrook Lodge cuenta con numerosos espacios al aire libre donde puede reunirse con los demás o escapar por algún tiempo. Para empezar, están las dos cubiertas espaciosas, equipadas con balancines, sillas y mesas. Un rincón especialmente encantador, amueblado con sillones bien acolchados, es un lugar ideal para tomar un café por la mañana o refrescarse a la sombra, y un patio amueblado con una mesa de comedor para comidas al aire libre. La cubierta inferior es donde encontrarás la bañera de hidromasaje; aunque sumergirse entre burbujas de vapor siempre es maravilloso, es especialmente así cuando puedes disfrutar de la caricia de la brisa de la montaña mientras te deleitas. Y la hoguera del patio trasero, rodeada de sillas y troncos cortados para servir como bancos, es un lugar agradable para tostar malvaviscos bajo las estrellas centelleantes.

El interior de Stonebrook Lodge es tan impresionante como su entorno. La gran sala constituye la mayor parte del nivel principal. El techo de la catedral, los grandes ventanales, la chimenea rodeada de piedra y las paredes y el piso de tablones de madera le dan un ambiente cálido y acogedor. Además de un televisor de pantalla plana con cable y WiFi gratis, hay un piano y muchos cómodos asientos de cuero donde todos pueden reunirse.

El comedor tiene capacidad para ocho en la mesa y cinco más en la barra de desayuno adyacente de granito. La barra de desayuno también sirve como espacio adicional en el mostrador de la cocina, y una vez que vea cuán bien equipada está la cocina, seguramente querrá comer al menos algunas de sus comidas.

Otro beneficio de cenar es que después puedes bajar las escaleras para ver una película o un gran juego en la sala de cine en casa de Stonebrook Lodge. La televisión de alta definición de 65 "con Blu-ray no es la única atracción; Los sofás de cuero son tan suntuosos. Al lado de la sala de teatro se encuentra la sala de juegos, con una mesa de billar de tamaño completo y una mesa donde puedes jugar juegos de mesa o trabajar en rompecabezas.

Tres de las cuatro habitaciones de Stonebrook Lodge, las dos en el piso superior y la tercera en el piso principal, son master suites. Cada uno incluye una cama extragrande de lujo, un televisor de pantalla plana y vistas con las que te encantará despertarte. Cada uno también tiene un baño privado que incluye una bañera de hidromasaje. Después de un día de senderismo, esquí o rafting, querrás ir directo a esos masajes de chorros de agua.

¡Dos baños más y dos bañeras de hidromasaje más!—Están en el nivel inferior, al igual que una lavadora y secadora grandes. También abajo está el cuarto dormitorio; amueblado con dos literas tamaño queen, puede dormir hasta ocho personas. A los niños les encantará hacer de esta habitación su casa club privada. Además, uno de los sofás del cine en casa se abre en una cama de matrimonio.

Es posible que le resulte difícil separarse de la tranquilidad y la comodidad de Stonebrook Lodge. Pero no querrás perderte las muchas atracciones cercanas. La comunidad Great Smoky Arts & Crafts, por ejemplo, está a menos de quince minutos. El Parque Nacional Great Smoky Mountains está a solo veinte minutos en coche y Dollywood está a media hora de distancia.

Cuando se hospede en Stonebrook Lodge, seguramente regresará a su hogar renovado, relajado y rejuvenecido ... ¡y con ganas de repetir su visita! Compruébelo usted mismo: Reserve su estadía hoy.

Añade las fechas para ver los precios

Servicios

Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Aire acondicionado

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 15:00
Edad mínima para alquilar: 21
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Preguntas frecuentes

¿En Escápese a las montañas y disfrute de su terraza privada con primavera y cascada se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuánto cuesta alojarse en Escápese a las montañas y disfrute de su terraza privada con primavera y cascada?

A fecha de 5 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Escápese a las montañas y disfrute de su terraza privada con primavera y cascada el 1 de may de 2026 son de al menos 245 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿Cuál es el precio del aparcamiento en Escápese a las montañas y disfrute de su terraza privada con primavera y cascada?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Escápese a las montañas y disfrute de su terraza privada con primavera y cascada?

Hora de inicio del registro de entrada: 15:00.

¿A qué hora se realiza la salida en Escápese a las montañas y disfrute de su terraza privada con primavera y cascada?

La salida se realiza a las 10:00.

¿Dónde se encuentra Escápese a las montañas y disfrute de su terraza privada con primavera y cascada?

En la montaña, esta cabaña se encuentra a 1,7 km de Río Little Pigeon y a menos de 10 kilómetros de Club de golf de Bent Creek y Rocky Top Sports World. Greenbrier Cove y Zona de picnic Greenbrier también están a menos de 10 kilómetros.

Comentarios

8,4

Muy bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
31 comentarios de un total de 50 con una puntuación de 10 - Excelente
9 comentarios de un total de 50 con una puntuación de 8 - Bueno
2 comentarios de un total de 50 con una puntuación de 6 - Normal
3 comentarios de un total de 50 con una puntuación de 4 - Mediocre
5 comentarios de un total de 50 con una puntuación de 2 - Horrible

8,0/10

Limpieza

7,4/10

Llegada

6,8/10

Comunicación

6,0/10

Ubicación

6,8/10

Precisión del anuncio

Comentarios

De un sitio asociado

10/10 Excelente

Julie B.

Amazing cabin

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great stay at the cabin. Its remote enough to be isolated and quiet, but close enough to town for easy access. It was decorated so cute for the holidays. We enjoyed th4 game room and thr hot tub.
Respuesta de VrboOwner el 24 de nov de 2025
Thank you for your lovely review! We are delighted to hear that you enjoyed the peaceful, remote setting while still finding it convenient to get into town. So very glad the holiday decor added a festive touch to your stay, and that the game room and hot tub were a hit as well. It was a pleasure hosting you, and we truly hope to welcome you back to the cabin again soon! We encourage guests to book direct and save up to 15% on your booking.
De un sitio asociado

10/10 Excelente

Benton E.

Vacation 2025

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time the house was super nice and the elk springs people where super helpful
De un sitio asociado

8/10 Bueno

A guest from Old Hickory , TN

Stonebrook

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Okay
De un sitio asociado

10/10 Excelente

sherry s.

Great cabin

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A great much needed family vacation in a great cabin.
Respuesta de VrboOwner el 13 de may de 2022
Thank you for your wonderful review, Sherry! We are excited to hear you enjoyed your stay. We hope to have you back soon. Remember, as a repeat visitor you will save 10% on future stays. Many more memories are left to be made!
Verificado

8/10 Bueno

Lisa L.

Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
Aspectos negativos: Ubicación

Mother

Great place but out in the mountains
Se alojó 2 noches en diciembre de 2023
De un sitio asociado

10/10 Excelente

Ricardo A.

Short stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property was in a good location and was very serene.
Respuesta de VrboOwner el 14 de jul de 2023
Thank you for your feedback! We're glad to hear that you found our property to be in a good location and enjoyed the serene atmosphere. We hope to welcome you back for another peaceful stay in the future!
De un sitio asociado

8/10 Bueno

Anthony G.

First time in Tennessee

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall pleased with the cabin. Views could have been better with some of the trees cleared out. Hot tub is a nice feature but very small and not level. Love the location far enough away for privacy but still close enough to town. Could have been cleaned a little better (cobwebs inside and dust bunnies in the corners. Needs more trash cans outside or more frequent trash pickup.
Respuesta de VrboOwner el 19 de may de 2025
Thank you for your detailed feedback! We are truly so delighted to hear you enjoyed the cabins location and overall experience. We appreciate your suggestions regarding the view, cleanliness, hot tub, and trash service—these are helpful insights we will share with our team for improvement. We hope to welcome you back for an even better stay in the future. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!
De un sitio asociado

10/10 Excelente

Robert H.

Best cabin ever!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our entire family - 15 in total gathered for our annual Smokies adventure. Stonebrook Lodge was ideal with comfort and space for all.
Respuesta de VrboOwner el 15 de oct de 2022
We are always thrilled to hear of great family experiences with our resort. You certainly picked an amazing cabin to enjoy some much needed family time. We look forward to sharing new memories with you. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
De un sitio asociado

10/10 Excelente

Ashley W.

Amazing as always

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We’ve stayed in several cabins with Elk Springs Resort and never have a complaint! They responded very quickly to any needs and the cabin was Amazing!
Respuesta de VrboOwner el 20 de feb de 2024
Thank you for being a loyal guest of Elk Springs Resort! We are thrilled to hear that once again, we were able to meet and exceed your expectations. Our team is committed to providing exceptional service, and we are delighted that you found the cabin amazing. We truly appreciate your kind words and look forward to having you again for another memorable stay. We encourage guests to book direct and save up to 15% on your booking. We hope to see you soon!
De un sitio asociado

10/10 Excelente

Rebecca B.

Group Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was perfect for our church youth group. It was super close to Gatlinburg with easy to travel roads. The roads to Dollywood were a little more windy, but still only 25 minutes away. We really enjoyed our stay!!
Respuesta de VrboOwner el 2 de ene de 2024
W are delighted to hear that the cabin was a great fit for your church youth group! It's wonderful that it was conveniently located near Gatlinburg with easy access, and even the slightly winding roads to Dollywood didn't pose a problem. We ae thrilled that you enjoyed your stay. If there's anything else we can do for you in the future, please don't hesitate to let us know. We hope to welcome your group back again soon!
De un sitio asociado

10/10 Excelente

TaNika W.

Welcoming and Accomodating

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Such a beautiful well decorated cabin. All the amenities right at your finger tips. I felt like I was in a Relaxing Sanctuary. The only disappointing part is that I didn't see any Black Bears LOL(I love animals).
Respuesta de VrboOwner el 20 de mar de 2024
Thank you for the awesome review. We are delighted to hear that you enjoyed your stay! Wildlife is certainly a site to see, may be when you come back they will be around! We hope to see you back soon!
De un sitio asociado

8/10 Bueno

A guest from Guntersville, AL

Stay was ok.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was as advertised but space was a little smaller than it looked like in the pictures. It also had a couple cleaning issues from the previous guest that we had to take care of.
Respuesta de VrboOwner el 9 de ene de 2023
Thank you for sharing your experience with us, Michael. We are glad that you enjoyed your stay overall, and we have forwarded your feedback about the cabin to our teams for follow-up. We enjoyed having you as our guests and look forward to working with you again! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
De un sitio asociado

10/10 Excelente

Angela N.

Peaceful cabin

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our time at this peaceful cabin high up on the mountain. Beautifully decorated even with seasonal decorations also. The kids enjoyed the theater room. Not too far from everything you want to see, just need to get your vehicle up the steep mountain roads. But it’s a beautiful cabin once you arrive.
Respuesta de VrboOwner el 26 de sept de 2022
As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
De un sitio asociado

10/10 Excelente

Kelly J.

Great Location

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin had terrific proximity to Gatlinburg, Pigeon Forge and Smokeys Mountain National Park visitor center. There is a very accessible grocery store. Management responded quickly and efficiently to a maintenance issue, late one evening. Fun house with lots to do for all guest ages. Well stocked. All general areas (kitchen, bathrooms, etc.) were clean, but the cabin could have benefited from a deep clean, as dust gathered in corners and door frames.
Se alojó 3 noches en junio de 2022
Respuesta de VrboOwner el 2 de jul de 2022
Thank you for your wonderful review, Kelly! We are delighted to hear that you enjoyed your time and hope you will visit again soon! We certainly apologize about any cleaning issues and will be sure to get these items addressed. We do keep staff on hand 24/7 so please, next time feel free to give us a call for assistance. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
De un sitio asociado

8/10 Bueno

Roger H.

Secluded and Quiet

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We (family of 14 with little kids) enjoyed our stay at Stonebrook Lodge. We liked the location and seclusion. The cabin was clean and spacious. The communication was excellent. We found, for us, that the children did not have an outdoor play space and creek to play in that the pictures had shown. The creek was only a trickle and the surroundings not conducive for kids play. That’s really on us. The pictures were accurate, we just miss interpreted what we saw. We recommend this place for sure.
Respuesta de VrboOwner el 27 de jul de 2024
Thank you for your review! We are glad your family enjoyed the stay at Stonebrook Lodge and appreciated the location, cleanliness, and spaciousness. We appreciate your understanding about the outdoor play space and creek. Your recommendation means a lot to us. We hope to welcome you back soon! We encourage guests to book direct and save up to 15% on your booking. See you soon!
De un sitio asociado

10/10 Excelente

Lisa W.

Amazing Family Get Together

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I live in Florida and my family lives in Illinois and Indiana. We met for a relaxing family vacation. We all had a great time. From the fires at the fire pit to relaxing in the hot tub after a day of seeing the sights around town, we could not have had a better time. We had a barbeque one day and stayed at the cabin to play games and lounge around another day. There was so much to do. I wish we had more time to enjoy everything there was to do. We didn't even get a chance to enjoy a movie in the theater room.
Se alojó 7 noches en marzo de 2023
Respuesta de VrboOwner el 29 de mar de 2023
It was our pleasure to provide you with luxury accommodations during your visit. You selected a great cabin to relax and have fun in. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. You will have to come back and stay a little longer! We hope to see you soon!
De un sitio asociado

6/10 Normal

Chanika E.

I wasn’t happy with the dirty blankets on all the beds and webs e

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I love the cabin just wasn’t pleased with the dirty blankets on all the beds and spiders webs everywhere and why I was soaking in the jetted tub I turned the nozzle up for more bubbles and black **** came out why I was trying to relax in a hot bubble bath and all the tvs could be up to dated it was a lot of old electronics and more
Respuesta de VrboOwner el 28 de jul de 2023
Thank you for sharing your experience with us, Chanika. We are delighted that you enjoyed your overall experience at Stonebrook Lodge. Thank you for reporting to us the items you were unsatisfied with. These issues have been reported to our teams and I can assure you they will be resolved in a timely manner. Do not hesitate to reach out to us during your stay if you find things not up to par. We are happy to send a member of our team out during your stay to resolve anything that will make your visit better. We hope you will allow us another opportunity in the future to show you a true 5-star visit.
De un sitio asociado

10/10 Excelente

Jessica M.

Woodsy, Mountain Escape

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall I loved the location of this house. If you are looking for seclusion this is it! We did not hear any of the neighbors but could occasionally hear the road down below. There was plenty of space for everyone. The beds were all comfortable. It was nice to have ceiling fans in the bedrooms. The kitchen was well stocked however there was not a lot of space to put things you brought from home. The stove top wasn’t the best as we had trouble with one of the burners. The jetted bathtubs overall were a nice bonus but only one of them worked properly. The hot tub was not very warm. The locations was great because it wasn’t super far from everything. It took about 20 minutes or so to reach the main attractions in downtown Gatlinburg.
Respuesta de VrboOwner el 8 de oct de 2023
Thank you for the feedback. We apologize for any issues during your stay. We do keep staff on hand 24/7 and would have been glad to send someone out for assistance had we known prior to this review. Please next time give us a call! We hope that despite these issues that you were still able to enjoy your time while in our area.
De un sitio asociado

8/10 Bueno

Carrie M.

Beautiful Location, beautiful home!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great experience with this rental, it was as described and clean. We wanted multiple en suites which is what drew us to this home. The only issues we had were with the remotes and the use of the various TV's, you weren't sure if batteries were dead or if you just didn't know how to work the TV's. The instruction booklet seemed to be generic for all rentals not the specific home we were at. Specific directions for each room would have been very helpful! Some firewood should have been included. Even in this review you use the firepit as an attraction, very disappointed that there was not firewood to at least have one fire without going to purchase wood on your own. Or if that would have been listed, we would have brought firewood with us! We came in a pick up truck, it would have been easy.
Respuesta de VrboOwner el 20 de oct de 2023
Thank you for your feedback, Carrie. We're glad to hear you had a great experience. Your comments about the remotes and TV instructions are noted, and we apologize for any inconvenience. We'll work on providing more specific directions for each room. Regarding the firewood, we appreciate your suggestion, and we'll definitely consider including some in the future or clearly indicating in the listing if it's not provided. Your input helps us improve, and we hope to host you again in the future, making your stay even more enjoyable.
Verificado

4/10 Mediocre

Jill J.

Aspectos negativos: Llegada, comunicación y precisión del anuncio

disappointed

I will never stay with Elk Springs Resort again. The listing said there were five king beds--I could only locate 3. Then they were sending me texts all weekend--I was driving most of the day and they kept wanting to know when I was arriving--They needed me to complete the reservation process which is hard to do on a phone in the car while driving. Then they gave us the wrong code, to get in the house. They told us our check in would be delayed by 2.5 hours! That was very inconvenient. Then they gave us the wrong code to get in. All weekend, they kept texting me things like please contact maintenance with any issues, etc. It was so annoying! Ruined my weekend.
Se alojó 2 noches en octubre de 2023
De un sitio asociado

2/10 Horrible

Emily W.

Cute cabin in the woods

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin was definitely in the woods and way up in the mountains...the road there was very steep. It was a very private location. Each room had its own bathroom which was nice. We weren't impressed with the cleanliness of the home...layers of dust everywhere and tack strips showing on the floors in places. Kids kept getting bleeding toes from stepping on them. The outdoor table was in pretty bad shape too...pictures also made it look like the creek was right at the house. Not the case very hard to get to it. Overall, it fit us but as a owner of a vacation home this one honestly needs some tender lovely care before I would go back. It would also be nice to have a few more things in the house like an ice cream scoop and a hair dryer.
Respuesta de VrboOwner el 9 de abr de 2024
Thank you for sharing your feedback about your stay at Stonebrook Lodge. We appreciate your comments about the privacy and individual bathrooms. We apologize for any inconvenience caused by cleanliness issues and the condition of the outdoor table. Your input is invaluable, and we will address these concerns promptly to enhance the guest experience. We also appreciate your suggestions for additional amenities and will consider them for future improvements. We hope to have the opportunity to welcome you back soon.
De un sitio asociado

10/10 Excelente

A guest from Blacksburg, VA

Secluded, Beautiful, Perfect for A Girl's Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is beautiful and secluded. Access was easy and the mountain roads were in great condition, well marked, and easy to navigate. It's well located, about 20 minutes to downtown Gatlinburg and the edge of Pigeon Forge - it really made it easy to enjoy the best of both communities.The property was very clean and very well maintained. The fire pit and hot tub are very nice and we enjoyed both. There is a beautiful additional deck that overlooks a small creek and was a great spot to enjoy coffee in the morning surrounded by nature.We particularly enjoyed that each bathroom has it's own jacuzzi tub and that there was plenty of hot water for everyone. Beds were comfortable and everyone had their own private space to retreat to at the end of the day.There was a lot of bear activity around the cabin. We were very careful not to leave anything outside that could draw interest, but forgot to lock one of the cars one evening and returned home to find the door open and a bottle of Coke exploded inside of the car with obvious bear prints all over the other vehicles. This was our oversight - but we didn't leave any of the cars unlocked after that. During our Thursday-Sunday stay, we saw a bear 3 times from the front porch.
Respuesta de VrboOwner el 19 de oct de 2022
As always, we love to hear about wonderful guest experiences with our rental company! We strive to remain the best in the business, and we are pleased to hear that you enjoyed a 5 star experience. The secluded area makes for a peaceful visit as well. We hope you enjoyed the beautiful wildlife, they are certainly a sight to see! We really hope you will choose to visit Elk Springs again on your next trip to The Smokies. Remember, as returning visitors you will receive 10% off your next booking!
De un sitio asociado

8/10 Bueno

Dan C.

It’s a worn down cabin, but still a good trip

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Started out with lots of concerns as there were some broken items when we arrived (including the dishwasher top rack was completely busted off the track). However, I will say that their maintenance team was responsive and helpful. I also found it nice that Elk Springs took the time to message me on night 2 just to ask how it was going. I’ve never had that, even with private one-owner cabins. I was even more impressed when we learned from the maintenance tech how many cabins ES owns. To have that type of one-to-one contact is impressive for the size of the rental company.More about the cabin... like I said, it’s worn down. But still nice. I love how secluded it is being at the very end of the street. We unfortunately did not get to enjoy the outdoor features (firepit and stream side table) as the remnants of Hurricane Ian rolled in after night 1. I imagine enjoying those features would definitely make the overall value for this cabin to par. I don’t know that I’d choose this cabin again, but I will 100% make Elk Springs my first destination when looking for the next trip!
Respuesta de VrboOwner el 21 de oct de 2022
We appreciate you taking the time to review your visit. Stonebrook lodge is a wonderful, private unit with several amenities to enjoy and our favorite feature is the peacefulness that this are brings. Guest feedback is imperative, and we thank you for sharing your concerns with us. It does appear that a part for the dishwasher has been ordered, and we apologize for any inconvenience this may have caused. It is fantastic that none of these minor things were able to ruin your visit with us. We take pride in having the best cabins in The Smokies, and we want nothing more than for each guest to fully enough their visit. We are thankful that the call from management made such an impression, and we hope that you will make plans to visit with us in the future. Don't forget to mention that you are a returning visitor to enjoy 10% off your next booking. See you soon!
De un sitio asociado

2/10 Horrible

Dianna M.

Very poor quality

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This property was dirty upon arrival. The sheets and comforters had what seemed to be blood stains on them. There was a leak from the hot water heater than ran downstairs to the wash room. Also in the game room area it smelled like feet. The showers weren’t clean and the tub had dust and spider webs. The main flood bedroom off of the kitchen had a black bear above the bed that was full of dusts! We’ve used Elk Springs in the past but this one was absolutely terrible. Not all the tv’s worked. The outdoor grill was covered in bird poop and had not been clean looked like ever. We had to call for maintenance several s times and over it was not a good sleeping experience for the amount we paid to stay there.
Respuesta de VrboOwner el 14 de oct de 2022
Sidney, thank you for sharing your experience with us. We regret to hear of any inconveniences experienced during your stay. As a former guest with Elk Springs, you are aware these are not typical issues with our cabins. Since your departure we have completed a thorough deep clean of this cabin to get it back to par. We have had several things that you have mentioned remedied by our maintenance staff also. We are very sorry your stay was not magnificent but hope this time does not deter you from visiting us in the future. Thank you!
De un sitio asociado

10/10 Excelente

Vicki O. O.

Our stay at Elk Springs

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had 16 family members that comfortably stayed in the StoneBrooke Lodge. It was roomy, clean, had essentials needed in kitchen, and beds were all queen /king size!! Our kids enjoyed the piano and hot tub. We made S’mores at fire pit. I contacted maintenance 3x and they arrived in timely manner and very pleasant/helpful. We were given wrong code to get into cabin, but staff responded quickly with correct #. The theatre room bed was missing sheets and help arrived within the hour! We also rec’d help with DVD player. On our last day, we needed more water in spa and help arrived within 1/2 hr. I pointed out that all the jets were not working. The biggest issue was that there was no internet! 😩 per ad. (1 thing I would change—The website shows a stream running down mt. at back of cabin. You cannot get to it and it is not as picturesque as website makes it look. Foliage may be taking over since pic was taken). This was one of the most reasonable cabins I found without a pool! We would stay here again.
Respuesta de VrboOwner el 3 de ago de 2021
We love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Stonebrook Lodge is full of great amenities that are great for the kids and adults! We are sorry that you had a few issues during your stay, but as stated our staff works relentlessly to resolve issues in a timely manner. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!

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