Mountain View Hideout with Stargazing Telescope

Hi Gregory, thank you again for choosing to stay with us and for taking the time to share your feedback. It’s always wonderful to hear when our guests have a great experience, and we’d be delighted to welcome you back anytime. Cheers, The AirKeeper Team

Thank you for your review, Rowena. We are happy to hear that you found the accommodation clean and comfortable. We appreciate you bringing up the issues with the dryer, firewood, and outside lights. Rest assured, we are addressing these concerns to improve the experience for future guests. We also understand the confusion regarding the TV setup and will consider making this clearer in the future. We hope to welcome you back soon. Cheers, The AirKeeper Team

Thank you for your feedback, Sonia. We're glad to hear that you found the house itself nice. However, we're truly sorry to hear about your experience with the provisions, the identification process, and your overall interaction with Airkeeper. We strive to provide a seamless and positive experience for all our guests, and we apologize if our efforts to ensure security and smooth check-in caused any frustration. We want to clarify that these procedures are in place to ensure the safety and security of both our guests and the property. The information requested is handled with care and in compliance with privacy regulations. It is also advertised on the website. A complimentary welcome pack will be provided that includes several single-use items to get the guests started and for extended stays, guest will need to bring extra provisions. We hope that you have reached out to us about any missing items as we would have gladly offered to drop it off. We genuinely appreciate your comments and hope to improve the experience for future guests. We hope to welcome you back again for a better experience. Cheers, The AirKeeper Team