5 Bedroom Resort Vibes| Hot Tub + Dry Sauna + Chill Zone | BIG FAMILY HOME

Thank you

Thank you We Happy your enjoyed your stay.

Thank you for your feedback. We are happy to hear you enjoyed the home, neighborhood, and amenities such as the espresso machine. We would however like to clarify a few points for future guests. The property description clearly states that there is a completely separate owner/in-law suite with its own private side entrance, separate from the guest space. Privacy of our guests is always extremely important to us. Regarding the landscaping work, there was no renovation taking place. A landscaping team was briefly working outside during the first couple of days to complete minor interlocking adjustments on the exterior of the property. We explained this immediately once contacted and also asked the workers to attend while guests were away in order to minimize any disturbance. The situation involving someone entering the kitchen was due to a miscommunication with our cleaning team, who mistakenly believed the main floor also required cleaning at that time. We completely understand how unexpected this felt, and we addressed it immediately to ensure it does not happen again. As for the outdoor dry sauna, it is a residential home-style sauna and not a commercial gym-grade unit. Many of our previous guests have enjoyed it, including during winter months, and we have not previously received concerns regarding its performance. We truly care about the experience of our guests and believe our many positive reviews reflect the cleanliness, comfort, communication, and hospitality.

Thank you and hope to see you again

thank you and hope to see you again