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Brian Head Home w/ Views & Master Bedroom Suite

Galería de imágenes de Brian Head Home w/ Views & Master Bedroom Suite

Jardines del alojamiento
Exterior
Vistas desde el alojamiento
Restauración
Jardines del alojamiento

Comentarios

7,2 de 10
Bueno
4 habitaciones3 baños o más12 huéspedes

Servicios populares

  • Cocina
  • Lavadora
  • Parrilla de barbacoa
  • Balcón
  • Internet
  • Chimenea

Echa un vistazo a la zona

Ver en el mapa
Brian Head, UT
  • Place, Estación de esquí de Brian Head
    ‪A 2 min a pie‬
  • Place, Navajo Ridge
    ‪A 5 min a pie‬
  • Place, Parque nacional Zion
    ‪A 56 min en coche‬
  • Airport, Cedar City, UT (CDC-A. Regional de Cedar City)
    ‪A 42 min en coche‬

Habitaciones y camas

4 habitaciones (capacidad para 12 personas)

Habitación 1

1 cama de matrimonio grande

Habitación 2

1 cama de matrimonio

Habitación 3

1 cama de matrimonio

Habitación 4

1 cama doble

Habitación 5

1 cama individual y 1 cama doble

3 baños y 1  aseo

Baño 1

Baño 2

Baño 3

Baño 4

Otros espacios

Porche o patio
Cocina
Balcón
Zona de juegos al aire libre
Jardín

Acerca de este alojamiento

Brian Head Home w/ Views & Master Bedroom Suite

Gaze out onto a tranquil view of rippling mountains, sloping valleys, and snow-frosted evergreens from the comfort of this cozy lodge-style vacation rental. Perched just one mile from the ski slopes at Brian Head, this spacious house combines the privacy and comforts of home with all the excitement of a mountain getaway, complete with a jetted tub.

-- THE PROPERTY --

BL-26093

When you're not out exploring the scenic terrain of southwestern Utah, you'll love relaxing with your family and friends in this charming home. Come in from the cold, build a fire in the wood-burning fireplace, and fix yourself a warm meal or mug of hot chocolate in the fully equipped kitchen. As night falls, choose a film from the DVD library, stream a show with the free WiFi, or simply curl up on the sectional and enjoy the breathtaking views outside.

With four bedrooms and space for up to 12 people, this large, comfortable home has all the room you need for your next group vacation. Delight your friends and family and book your reservation for this wonderful rental today!

-- THE LOCATION --

This quiet rental is located on the northern edge of Cedar Breaks National Monument, about 30 miles east of Cedar City. In the winter, you'll be minutes away from some of Utah's best skiing and snowboarding, with 360 inches of annual snowfall and the highest base elevation in the state. And there's plenty to do in the summer, too, from mountain biking to rock climbing to an 18-hole disc golf course.

-- REST EASY WITH US --

Evolve makes it easy to find and book properties you’ll never want to leave. You can relax knowing that our properties will always be ready for you and that we’ll answer the phone 24/7. Even better, if anything is off about your stay, we’ll make it right. You can count on our homes and our people to make you feel welcome — because we know what vacation means to you.

-- POLICIES --

- No smoking
- No pets allowed
- No events, parties, or large gatherings
- Additional fees and taxes may apply
- Photo ID may be required upon check-in

ADDITIONAL INFORMATION
- Please note that four-wheel drive is required during the winter months to access the driveway
- Due to the cabin's natural mountain setting, small critters may be present inside or outside of the property. The cabin is professionally treated to minimize these occurrences

Añade las fechas para ver los precios

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Exterior
Luxury Mountain Escape- Ski-in/Ski-out 6BR/ 5.5 Bath, Hot Tub, Sauna & Fireplace
Brian Head
  • Bañera de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
9.4 sobre 10, Excepcional, (9 comentarios)
Luxury Mountain Escape- Ski-in/Ski-out 6BR/ 5.5 Bath, Hot Tub, Sauna & Fireplace

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00

Edad mínima para alquilar: 18

Hora límite del registro de salida: 10:00

default

Menores

Se admiten niños a partir de cualquier edad

default

Eventos

No se permiten eventos

default

Mascotas

No se admiten mascotas

default

Fumadores

No se permite fumar

Información importante

Otros detalles

Número de alojamiento: 20223474
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor y botiquín de primeros auxilios.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

Brian Head

Esta cabaña se encuentra en Brian Head. Acércate a Estación de esquí de Brian Head y Campo de golf Cedar Ridge si buscas unas vacaciones activas, aunque para apreciar la belleza natural de la región lo mejor es visitar Bosque nacional Dixie o Navajo Ridge. Thunder Mountain Motorsports (deportes de motocicletas) y Johnson Arts Center también merecen la pena. Reserva algo de tiempo para explorar la naturaleza realizando actividades como el senderismo.
Ver más cabañas en Brian HeadSe abre en una ventana nueva
Mapa
Brian Head, UT

Qué hay en los alrededores

  • Estación de esquí de Brian Head - A 2 min a pie - 0.2 km
  • Navajo Ridge - A 5 min a pie - 0.5 km
  • Southern Utah University - A 40 min en coche - 61.3 km
  • Utah Shakespeare Festival - A 42 min en coche - 62.4 km
  • Parque nacional Zion - A 56 min en coche - 96.2 km

Cómo moverse por la zona

  • Cedar City, UT (CDC-A. Regional de Cedar City): a 41 min en coche

Restaurantes

  • ‪1St Chair Thai And Ramen - ‬A 5 min en coche
  • ‪The Lift Bar & Patio - ‬A 14 min a pie
  • ‪Mountain Peak Coffee - ‬A 5 min en coche
  • ‪Pizano's Pizzeria - ‬A 5 min en coche
  • ‪Rosales Mexican Food - ‬A 5 min en coche

Preguntas frecuentes

¿En Brian Head Home w/ Views & Master Bedroom Suite se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿A qué hora se realiza la entrada en Brian Head Home w/ Views & Master Bedroom Suite?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Brian Head Home w/ Views & Master Bedroom Suite?

La salida se realiza a las 10:00.

¿Dónde se encuentra Brian Head Home w/ Views & Master Bedroom Suite?

Esta cabaña de Brian Head se encuentra a pocos pasos de Bosque nacional Dixie y Estación de esquí de Brian Head. Navajo Ridge y Thunder Mountain Motorsports (deportes de motocicletas) también están a menos de 5 kilómetros.

Comentarios

7,2

Bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
20 comentarios de un total de 54 con una puntuación de 10 - Excelente
13 comentarios de un total de 54 con una puntuación de 8 - Bueno
7 comentarios de un total de 54 con una puntuación de 6 - Normal
6 comentarios de un total de 54 con una puntuación de 4 - Mediocre
8 comentarios de un total de 54 con una puntuación de 2 - Horrible

6,6/10

Limpieza

8,8/10

Llegada

6,8/10

Comunicación

9,6/10

Ubicación

7,8/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Breanna C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful area and lovely home, but some small maintenance issues needed. Host easy to contact and communicate with.
Se alojó 3 noches en abril de 2026
Verificado

8/10 Bueno

Jennifer W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We stayed here with another family, a total of 9 (7 adults and 2 kids). The layout was great, especially for the kids. They loved the bottom level with the bean bags and tv. The kitchen and large dining table was nice, it fit all of us and more! The views were awesome, and just a short and easy drive to Giant Steps since Navajo was closed. Our family would stay here again!
Se alojó 3 noches en abril de 2026
Verificado

10/10 Excelente

Michelle J.

Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
Beautiful house. Great location
Se alojó 6 noches en diciembre de 2025
Verificado

6/10 Normal

Kaitlyn A.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Comunicación y precisión del anuncio
We really enjoyed our stay here. It was really kid friendly. Lots of stairs though and the baby gates weren’t really reliable so maybe not great for babies. The view is beautiful though and there are lots of beds and places to sleep and hang out. They had all the amenities we needed in the kitchen and bathrooms. Honestly my biggest complaint is that the listing is misleading. The pictures don’t completely match the house and some of the particulars and colors of the house are older and more worn than the pictures made it look. Also, my kids were really disappointed that there is not actually a hot tub. The “hot tub” in the listing is just a jetted tub in the master bathroom.
Se alojó 3 noches en abril de 2026
Verificado

8/10 Bueno

Viajero verificado

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Guest contact responded quickly to answer questions
Se alojó 4 noches en enero de 2026
De un sitio asociado

8/10 Bueno

Meghan

Beautiful, cozy cabin

The cabin is beautiful, better than pictured - gorgeous views from almost every window, and TONS of space. The rooms are spacious and there was plenty of room for kids to play upstairs (or downstairs) while the parents enjoyed conversations by the fireplace. Proximity to the mountain was also a huge plus, being just 3-4 minutes away (driving). Our friends rented the cabin next door which made for super fun afternoons sledding on the hill that connected our cabins. We did experience a few issues related to cleaning upon check-in, but the host was very responsive and kind, and took great care to resolve the issues. Overall, we had a great stay and really enjoyed the space. If you’re looking for a cozy, winter getaway, this is the cabin!
Verificado

2/10 Horrible

Beny P.

Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza
The cabin was very poorly maintained. Mouse droppings everywhere in the kitchen drawers, bedrooms and bathrooms. The view is excellent but the windows very dirty. I had to spend half day to clean and sanitize in order to enjoy my vacation.
Mouse droppings in the kitchen drawer
Mouse droppings in the bedroom
Dirty windows
Se alojó 3 noches en enero de 2026
Verificado

10/10 Excelente

Adam L.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Very welcoming property. It had everything my family needed for a short getaway in the beautiful Utah mountains.Check in was was hassle free, and kitchen was stocked with all cooking essentials.
Se alojó 4 noches en julio de 2025
Verificado

10/10 Excelente

Analleli H.

Amazing view and so beautiful cabin

Wonderful relaxing place and peacefull
Se alojó 2 noches en mayo de 2019
Verificado

10/10 Excelente

Jason H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

First trip to Brianhead

This home made our first trip to Brianhead amazing. The home was spacious and well maintained. The views were amazing as well. Made great memories that will last a lifetime.
Se alojó 2 noches en marzo de 2024
Verificado

2/10 Horrible

Valerie S.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

Dated and dirty would stay again

Poorly kept up, dated and dirty.
Se alojó 4 noches en abril de 2025
Respuesta de VrboOwner el 2 de may de 2025
Hi, Valerie, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team. We hope to have the opportunity to better impress you in the future!
Verificado

8/10 Bueno

terry s.

Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

new year

cabin was nice great view and location. both ca off makers leaked on counter and tv s didn't work management was no help we had to wait an hour to get in we were given bad door codes
Se alojó 3 noches en enero de 2024
Respuesta de VrboOwner el 16 de ene de 2024
Thank you for sharing your feedback, we're pleased that you thought our home was nice and that its location served you well! That said, we're sorry for the unexpected delay in getting you checked in. We hope that after you accessed the home, the remainder of your trip unfolded with ease. Additionally, we're sorry that the coffee maker leaked and our local manager assured us that it has been replaced. To clarify, the TVs are working but cable is not a listed amenity and we apologize for any disappointment this caused your party. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
Verificado

8/10 Bueno

Diamond T.

Aspectos positivos: Llegada, ubicación y precisión del anuncio

Nice home with awesome view.

When we arrived the door key pad was broken . Had to get access to the actual key for the home . Home could had been a bit cleaner. Bed in the master wasn’t so comfortable. This is a three story home with lots of space. We really enjoyed that each of us was able to have a floor to ourselves. Overall our stay was nice everyone enjoyed the views. .
Se alojó 2 noches en noviembre de 2024
Respuesta de VrboOwner el 17 de nov de 2024
Thank you for your review, Diamond. We sincerely apologize for the disappointment. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We hope you choose to stay with us again!
Verificado

8/10 Bueno

Maren C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful view!

The house was great! My only complaint was that we stayed there mid July and it got HOT inside. We had all the windows open and fans on, but we just could not keep it cool inside. It was about 80 outside, so I think it’s just unseasonably warm. The whole place could use a little TLC, but it was very clean when we checked in and the checkin and checkout were very simple and straightforward. We would stay again for sure!
Se alojó 2 noches en julio de 2023
Verificado

8/10 Bueno

Shannon S.

Aspectos positivos: Ubicación
Aspectos negativos: Llegada

Nice place to stay

The place is better than expected based on recent reviews. It does look like the pictures. The front door code does not work like others have said. It does need a good deep clean. Beds are ok but old. They didn’t have any propane for the grill but they fixed it when I called. One bummer is the main kitchen area doesn’t have a couch/area to relax without being at the table or bar area.
Se alojó 3 noches en agosto de 2024
Respuesta de VrboOwner el 17 de sept de 2024
Hi, Shannon, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. It is always our goal for our guests to be able to use everything the home has to offer. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience.
Verificado

2/10 Horrible

Sayra H.

Aspectos positivos: Ubicación y precisión del anuncio
Aspectos negativos: Limpieza y llegada

We had to clean it before we unpacked

House was so dirty, Floors had not been swept or vacuumed, all furniture was dusty, carpets were so dirty, sticky, and stained. Dish washer was full of dishes, the refrigerator was dirty, the oven was dirty, soap in bathrooms was watered down so much it was practically water inside the soap dispensers. Towels were all stuffed and still wet inside the dryer.
Se alojó 3 noches en abril de 2025
Verificado

2/10 Horrible

Jane W.

Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

This unit is in a great need of work

When we arrived the place was filthy - we spent over 3 hours cleaning before our family arrived. We also picked up 2 large garbage bags of trash outside the unit. The dishwasher needed to be emptied and the dryer was full of towels. The beds and bedding are old and should be replaced. The blinds are mostly broken. Windows and glass shower doors were flithy. Stairs coming into house need to be replaced..
Se alojó 7 noches en mayo de 2025
Respuesta de VrboOwner el 24 de jun de 2025
Thank you for your feedback, Jane. We sincerely apologize for the condition of the property upon your arrival. This is not the standard we aim to provide. A refund for the cleaning fee has been issued as a gesture of goodwill. Your comments have been shared with our team to help improve the property. We hope for the chance to provide a better experience in the future.
Verificado

4/10 Mediocre

Rebecca H.

Aspectos positivos: Ubicación
Aspectos negativos: Limpieza y comunicación
Crappy property manager and cleaners. The cabin itself was nice, but it was not cleaned very well. I don't think it had been vacuumed. It needs deeply cleaned. Lightbulbs were out throughout the house. Most disappointing was when we used the oven both times the smell of propane was strong. I contacted VACASA because I was concerned about safety. They said someone would come out. NO ONE EVER CAME OR EVEN CALLED!!!! YIKES!!!
Yuck! Needs deep cleaned.
Dirty carpet
Some furniture was broken and wiggly.
Lots of junk on the carpet throughout the home. I don't think it got vacuumed.
Se alojó 2 noches en julio de 2025
Respuesta de VrboOwner el 12 de ago de 2025
Thank you for sharing your experience with us. We are truly sorry to hear about the cleanliness issues and the propane smell from the oven during your stay. Your safety and comfort are our top priorities, and we completely understand how concerning this situation must have been. We apologize that our local team did not follow up as promised. We will escalate this immediately to ensure our home is thoroughly inspected and cleaned, and that any safety concerns are addressed without delay. Please know that your feedback is invaluable in helping us improve, and we appreciate your patience as we work to make this right. We hope to have the opportunity to better serve you in the future.
Verificado

6/10 Normal

kelsey b.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Brain Head

We love visiting Brian Head. This cabin was not what was expected from the listing. It has been run down and was not clean like I would expect. Blinds and other surfaces were caked in dust. The couch in the basement is not usable due to all the cushions having springs poking out of them. The carpets and tile need to be cleaned. The walls need to be cleaned and patched. There was also a bandaid in one of the showers and a bed.
Se alojó 3 noches en junio de 2024
Respuesta de VrboOwner el 7 de jul de 2024
Thank you for taking the time to share your experience. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local operations manager and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
Verificado

4/10 Mediocre

Mike V.

Aspectos positivos: Llegada, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
The property was a in a good location and had lots of space. It would been perfect if the place was actually cleaned and maintenance was completed prior to our check in. I think the place was not used for a while and the Owner rented it to us without visiting it or cleaning it. It was evident nobody cleaned as mice poop was all over the kitchen including the counters, window sills, drawers, cabinets and mixed in with the utensils, plates and pots and pans. It was also in the master bedroom dresser drawer and all over the extra blankets, sheets and pillow. There was hair in the sink and cobwebs in the shower. There were also a lot of general maintenance issues. Due to these issues, we spent a lot of time outside of the cabin including eating out. The Property Manager did come up one day and clean some dishes and vacumn some of the poop. However, it was still all over the place including the counter, drawers and bedroom. I tried to resolve the issue with the Owner but they refused. They offered a small incentive. I have now contacted VRBO for a solution. Due to all these issues, one kids slept in the master bed with me and my wife while the other kids slept on the bean bag. This is a nice cabin and it would have been fine if they just visited the property and sanitized/cleaned it prior to renting it. My wife does not want to stay in a VRBO anymore given there are no sanitary and safety laws like hotels have to follow. I really hope the Owner reviews this and fixes this issue.
Se alojó 4 noches en diciembre de 2025
Respuesta de VrboOwner el 13 de ene de 2026
Thank you for your comments—we truly appreciate you taking the time to share your experience. We take all concerns seriously and welcome the opportunity to clarify. The cabin was cleaned and refreshed prior to your arrival. When our local guest contact was notified of your concern, they responded promptly by returning to the cabin to rewash dishes and thoroughly clean and sanitize the kitchen drawers. Our team checked in to ask if anything further was needed at that time, and no additional requests were shared. Additional concerns were later communicated by email and were reviewed carefully. To help address the inconvenience, a partial refund was provided, along with a refund of the cleaning fee. We hope these measures helped offset your experience, and we remain committed to maintaining a well-cared-for and comfortable home.
Verificado

2/10 Horrible

Chris C.

Aspectos positivos: Ubicación
Aspectos negativos: Llegada, comunicación y precisión del anuncio

Great views and location...that's about it.

There needs to be an overhaul of your company and how you manage your homes. We had issues checking in to our home and did not get a response for 2 days asking if we even got in. Not knowing if we checked in for 2 days, is a major issue. There were also questions sent to the property manager and Vacasa that were never answered. Not a great experience for someone staying at these homes. For the home, the views were great and the closeness to the slopes was great, but everything from the customer service, the terrible beds, old furniture, and broken appliances, was severely below par. I own vacation rentals and I would never have customer service or an old outdated home as something in my portfolio.
Se alojó 6 noches en marzo de 2025
Verificado

2/10 Horrible

Viajero verificado

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Comunicación

Great location and view, but you are on your own

Property management sucks !! We rented the place during thanksgiving break. Beautiful place and view. There was active snow the whole time we were there. The driveway where we were supposed to park our cars goes a bit downhill, and was covered in snow and it was actively snowing most of the time we were there. The main streets were cleaned by city’s snow ploughing vehicles a few times throughout the day , but we are not supposed to park on street. We were left with no equipment to help remove the snow from the driveway to move our cars and property management was little to no help. The do pick up the call, but the local agent never responded or visited us even after calling multiple times.
Se alojó 3 noches en noviembre de 2023
Respuesta de VrboOwner el 27 de feb de 2024
Thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We appreciate your compliments on the beautiful place and view. We apologize for any personal touch you found lacking. We value the opinions of our guests, and the local staff has been informed of this. They will assess and make any necessary updates to the home for the benefit of future guests. Thank you for your stay, and we hope to host you again soon.
Verificado

4/10 Mediocre

Remee B.

Aspectos positivos: Limpieza y llegada
Aspectos negativos: Comunicación y precisión del anuncio

Beautiful views

The house was great and had beautiful views, great layout. We did have some issues though. There was a missing coffee pot which we notified staff of and was replaced the next day. The bigger issue was that we reported a gas smell from downstairs which never got resolved or serviced. Never had anyone visit even after multiple contacts. There was also a lack of hot water. There was only enough for 3 people to take a shower which is challenging if the house holds up to 12 people. Lastly, the driveway was not salted or groomed and made it difficult to park the 4 cars noted in the listing. The house was clean and had a great layout and views, but service was not great.
Se alojó 3 noches en febrero de 2023
Respuesta de VrboOwner el 21 de jun de 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
Verificado

2/10 Horrible

Lucy A.

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio

Dirty House - Don't stay here

The only positive thing i can say about this place was the view. The house was dirty and grimy, the dishwasher was broken and smelled like an animal was dead inside, no coffee pot, dirty oven, dirty kitchen, dusty blinds all of it was dirty. I notified the property manager upon our arrival and advised them of all of our issues, they kept saying that they were working on it. The property management company offered to have someone clean the home and bring us a coffee pot on night one, they never sent anyone to do either. Mind you we were there for 4 days and 3 nights they had plenty of time to at least try and rectify the situation, but they did nothing at all but say they were working on it for us. Don't waste your hard-earned money renting from this home that's being managed by VACASA.
Se alojó 3 noches en febrero de 2023
Respuesta de VrboOwner el 21 de jun de 2023
Thank you for your review, Lucy, we regret to hear that your time with us was less than satisfactory. We sincerely apologize for the cleanliness concerns you encountered during your stay with us. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in. Additionally, we sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience. We hope to have the opportunity to truly impress you in the future.
Verificado

8/10 Bueno

Pennie H.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Cozy cabin get away!

This cabin made a wonderful place for our family to gather for some winter fun. This cabin is very close to the resort and lifts which makes it convenient to go grab some hot chocolate and warm up. The cabin has beautiful features and with three floors, there’s plenty of space for family to spread out. The kitchen is beautiful and well stocked although the dishwasher wasn’t functional during our stay. While there, the temperatures dropped below zero but in most parts of the cabin it was warm and cozy. Unfortunately though, the downstairs floor where the kids were supposed to sleep was not warm enough despite electric heaters that were provided. We also couldn’t give 5 stars for a cleanliness rating as some deep cleaning is required. All in all, our family was very comfortable and we’d stay here again. One note to add for planning purposes, because of the recent and abundant snowfall and the property incline, there wasn’t 4 parking spaces as advertised. There was only a narrow driveway where we could fit two trucks in single file. One of the family members had to leave their vehicle down the hill. On the upside, there was plenty of fresh snow to play in.
Se alojó 2 noches en enero de 2023
Respuesta de VrboOwner el 21 de jun de 2023
Thank you for taking the time to share your valuable feedback, Pennie! It's great to know that you enjoyed your stay with us. Our sincerest apologies for the inconvenience caused by the dishwasher that's not functioning, the insufficient heating downstairs, and the snow-filled parking space. It is always our goal for our guests to be able to use everything the home has to offer, and our housekeeping staff does its best to clear the snow from common areas but occasionally runs out of time. We will be sure to follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment and satisfaction of our future guests. We hope to have the opportunity to better impress you in the future!

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Propietario/a: Evolve

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Inglés, Francés, Alemán, Español

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