Refugio acogedor frente al río • Jacuzzi privado

Thank you for your review! We’re glad to hear you enjoyed the place and found check-in easy. We hope to welcome you back again soon!

Thank you for the thoughtful and detailed review, Michele! We're glad you enjoyed the convenient location near Rocky Mountain National Park, the cleanliness of the condo, and especially your time relaxing by the river. We do want to clarify the furniture discrepancy you mentioned. The loveseat is a very recent update to the condo, and we are currently waiting for updated professional photos of the new furniture, which are scheduled to be taken this week. We apologize that the photos had not yet caught up with this recent change and appreciate you bringing attention to how that could affect expectations for a larger group. We also appreciate your feedback regarding the hot tub. Hot tub dimensions can certainly make the seating experience different depending on height, and we'll take your comments into consideration while also ensuring the water remains at the appropriate operating level for the equipment. Thank you again for staying with us and for providing such helpful feedback. We hope to welcome you back for another relaxing visit to Estes Park!

Thank you so much for stopping by to leave a review! We aim to give every guest the perfect stay, and I'm so happy we provided that for you. I hope you will come and visit us on your next trip to Estes Park. Sincerely, Management

Thank you for sharing your feedback with us. I’m very sorry for the inconveniences you experienced during your stay, especially during a weekend as important as a wedding. I apologize that the hot tub did not maintain its temperature and that the fireplace was not working upon arrival. While I’m glad our team was able to restore the fireplace, I understand how frustrating it was to have ongoing issues with the hot tub. We also regret that maintenance needed access to the condo for an extended period while you were trying to get ready, timing like that is far from ideal and not the experience we want for our guests. I also appreciate you pointing out the issue with the locked closets and lack of space to hang clothes. That is an important detail, especially for guests attending events, and we’ll be reviewing this setup with the owner to ensure better accommodations moving forward. Thank you again for mentioning that you found the condo clean and well-located. We truly appreciate your honest feedback, as it helps us improve the experience for future guests.

Thank you for stopping by to leave a review. We aim to give every guest the perfect stay and I'm glad we provide a great stay for you. I hope you will come and stay with us on your next trip to Estes Park. Sincerely, Management