Sala de estar abierta abovedada cerca de Paulina Springs

Glad to hear you had a good time with family and friends and enjoyed the house. We like to hear how other families enjoy relaxing at the Ranch.

We would like to clear this up right away. First of all we are extremely sorry anyone is disappointed with our home and the last thing we want is for anyone to feel unsafe or uncomfortable. Responsiveness: we absolutely replied to the renters email - within 30 minutes of receipt on a Saturday morning a reply was returned. It is still on my phone as a sent reply message. Evidently the email was either spam filtered out or not read. We would NEVER ignore a message from a renter! ***We list our cell #'s as well as home phone on all documents just so we may remedy any concerns on a timely basis. This renter decided not to call but to write a negative review. *** Deck: evidently there was one end of one board which was decaying. This four foot section of deck is being replaced and the entire deck has been checked over and is structurally sound. Beds: yes, indeed they are 'air beds' - the downstairs bedrooms each have Select Comfort mattresses which are adjusted for firmness to suit each individual. There are corded controllers at the headboard of each bed along with instructions on each nightstand on how to make your first nights sleep a comfortable one. A phone call could have remedied this issue. BBQ: the condition of the BBQ as reported is unacceptable and we have spoken to our housekeeper about this. 'Not Cheap': correct, our home is not a 'cheap' home. It has a very open vaulted layout with a large stone fireplace area, well equipped kitchen, plenty of supplies, laundry and large deck spaces. It absolutely is not 'cheap' to own and maintain, pay dues and taxes on but we do offer it at a rate that is very reasonable when compared to many other options. This is our private home which we use to relax just like everyone who rents - we want everyone staying at our home to be comfortable and have a relaxing stay.