Dramatic and Unique Industrial Door Blurs The Boundaries Between Inside and Out

Your stay with us was for the months of August and September and up until mid-September I never heard from you regarding your dissatisfaction with anything in the unit. The first time you said something about the air conditioning was when we suffered a severe heat wave and the power company (Pacific Gas and Electric) had implemented rolling black outs and randomly shut off the power. The air conditioning will not work when there is no power but again, we had nothing to do with that. The A/C conditioning system in our unit wasn't the problem, it was the public utility company that turned off your air conditioning. You mentioned you had multiple plumbing problems, but you don't mention what the problems were. You also never reported you were having plumbing issues to us. You also mention the primary bedroom has not been updated. If there was something missing or not updated, you should have told us. The apartment you rented is attached to the main house and the pool is a shared space as stated in the property description. Regarding the "3rd" bedroom. Yes, you are correct, it is a room that can be a living room, office, or a 3rd bedroom. It has a brand-new Queen La-Z-Boy sofa bed in it so if you want to use it as a bedroom you can. It clearly states that in the VRBO description. I can't understand why you said, "it was a pain carrying the groceries up the hill" when you know for a fact there are two entrances to the property; one is "up the hill" and one entrance is completely level and in fact was where you parked one of your three cars while you stayed here. You said your experience here wasn't "worth the money". In my world, actual value is the price you paid for the product you booked and perceived value is what you think it should cost. You made the decision to rent the property based on your family dynamics, school location and lodging requirements. Clearly my property was too small for what you needed, and you should have booked something with an additional bedroom for your nanny. My property is a beautiful space, and we are nothing but welcoming and caring hosts.

Thank you so much for the wonderful comments and praise. Your kind words mean a lot because you have traveled around the globe and have lots of experience with VRBO. I'm so glad our paths crossed and we got to not only meet you but develop a wonderful friendship. I want to thank you for putting up with the new sidewalk construction during your stay. As you noted in your comments, we are working to provide a second private parking area and additional entrance. I wanted to clarify for folks that the apartment does have its own private entrance and the new parking area will provide an additional way to access it. One more thing, we love love love the artwork your daughter gifted us with of the property, so thoughtful and lovely. She is truly gifted.