7 habitaciones6 baños22 huéspedes465 metros cuadrados
Servicios populares
Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Echa un vistazo a la zona
Largo, FL
Jardín Botánico de Florida
Place, Jardín Botánico de Florida
A 11 min a pie
Parque del condado de Walsingham
Place, Parque del condado de Walsingham
A 11 min a pie
Pinellas Trail
Place, Pinellas Trail
A 15 min a pie
Tampa, FL (TPA-A. Internacional de Tampa)
Airport, Tampa, FL (TPA-A. Internacional de Tampa)
A 43 min en coche
Habitaciones y camas
7 habitaciones (capacidad para 22 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio grande
Habitación 3
2 camas de matrimonio
Habitación 4
1 cama de matrimonio
Habitación 5
1 cama de matrimonio
Habitación 6
2 camas de matrimonio
Habitación 7
3 camas de matrimonio
6 baños
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Baño 6
Otros espacios
Cocina
Zona de comedor independiente
Jardín
Comedor
Acerca de este alojamiento
The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf
A 7-bedroom, 6000 sq ft luxury estate on 1 private acre — crafted to deliver the space, style, and serenity of your own boutique resort.
Perfect for multi-family getaways, reunions, retreats, and beach vacations, this fully loaded escape features a heated pool + spa, a 900 sq ft game loft, a half-court basketball court, and winding shell trails beneath majestic oaks — all just 7 minutes to the beach and minutes to golf, shopping, and dining.
🛏 Sleeps 22 | 7 Bedrooms - 5.5 Bathrooms 🛏 Queen ADA with en-suite 👑 King Primary Suite – with en-suite bath + pool walkout 🏡 Detached King Suite (Mother-in-Law) – private entrance, ideal for couples or MIL 🛏 5 Designer Bedrooms – with 9 Queen beds and stylish finishes 🛋 3 Elegant Living Rooms – perfect for gathering, lounging, or spreading out 🛁 5.5 Bathrooms – with plenty of hot water and water pressure, and plush Turkish cotton linens
🎮 Massive Game with 85" TV Let the fun begin! This arcade-style space features:
🕹 1UP arcade machines + air hockey
🎮 Xbox gaming station + Smart TV
🧸 kids’ toys & Games
🌴 Resort-Style Outdoor Living 💦 Heated Pool + Spillover Spa – fully screened for year-round, bug-free comfort
🏀 Half-Court Basketball – under the canopy of century-old oaks
🌳 Crushed Shell Trail – winding through a shaded, park-like setting
🧒 Shaded Play Area – perfect for future swing sets, lawn games, or a tented kids’ zone
🌿 Massive Grassy Yard – ideal for soccer, frisbee, or events
🔥 Fire Pit Lounge – gather under the stars for stories or s’mores
🍽 Chef’s Kitchen + Group Dining Fully stocked chef’s kitchen with stainless appliances, island prep space, and double ovens
Oversized dining table seats 12+ for shared meals and celebrations
Open-concept layout flows to lounge areas with Smart TVs and modern coastal décor
📍 Prime Central Location between St. Petersburg and Clearwater 🏖 7 minutes to Gulf Beaches – sugar-white sand, warm waters, and sunset strolls
🛍️ Minutes from Costco, Whole Foods, Publix, Target, Walmart, and Largo Plaza mall
🏌️♂️ Golfers’ paradise – nearby public & private courses
🍽️ Many dining options nearby – including seafood, breweries, family, and waterfront patios
🎨 20 minutes to Downtown St. Pete and Clearwater – museums, murals, nightlife, and culture
💬 What Guests Love: “We lived in the pool and played basketball every day.” “The game room was incredible—like a private party room for our teens!” “Tons of space for three families—so peaceful but close to everything.”
💡 Why You'll Love It: This is more than a place to stay. It's a space to connect, celebrate, and unwind. Whether you're chasing sunsets, planning epic dinners, or just watching the kids run wild in the yard, The Oasis Retreat delivers experiences that stay with you long after checkout. No smoking anywhere on the property — $500 odor removal fee applies. Smoke detectors are installed in every room. No pets or animals allowed — $500 professional cleaning fee if violated. Guests must be 25+ to book. Quiet hours: 9 PM – 9 AM — please be respectful of neighbors. Pre-approved events only — unauthorized parties will result in removal and fines. Additional guest fee: $29/night per person after 12 guests. No unregistered guests — $100 per person, per night. Late checkout without prior approval is $100/hr after 10 AM. Trash & recycle pickup: Mondays & Thursdays — must be curbside before 6 AM. Trash left behind: $200 fee. Clean BBQ grill after use & refill propane if empty — $50 fee applies if left dirty or empty (no charge if unused). Missing items: $70 for fan remotes, $50 for TV remotes. Keep all windows and doors closed — insects and humidity will disrupt your stay. Do not move furniture or unplug electronics. We reserve the right to charge for any damages, missing items, or extra cleaning due to negligence.
Añade las fechas para ver los precios
Servicios
Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis
Alojamientos similares
Fine Heated Pool - Games- Lounge- Resort Style 6BR
Seminole
Fine Heated Pool - Games- Lounge- Resort Style 6BR
Se permiten eventos: reuniones familiares, cumpleaños y bodas
default
Mascotas
No se admiten mascotas, pero sí animales de servicio
default
Fumadores
No se permite fumar
Información importante
Otros detalles
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Se permite celebrar fiestas y eventos, como reuniones familiares, cumpleaños y bodas, en las instalaciones con un máximo de 50 personas.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Largo
Esta villa se encuentra en Walsingham, un barrio de Largo. Si lo tuyo son las compras, Zona comercial John's Pass Village & Boardwalk es una parada obligatoria. Para los que prefieren sumergirse en la naturaleza, Playas de St. Petersburg-Clearwater y Bahía de Tampa son dos excelentes opciones. Para disfrutar de una noche diferente, apunta: The BayCare Sound. Si viajas con niños, una buena opción es llevarlos a Jardín Botánico de Florida. Descubre todas las actividades acuáticas que podrás hacer en la zona (por ejemplo, recorridos en lancha motora); además tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones como el ecoturismo.
Jardín Botánico de Florida - A 11 min a pie - 0.9 km
Parque del condado de Walsingham - A 11 min a pie - 0.9 km
Pinellas Trail - A 15 min a pie - 1.3 km
Heritage Village - A 4 min en coche - 1.7 km
Zona comercial John's Pass Village & Boardwalk - A 21 min en coche - 13.1 km
Cómo moverse por la zona
St. Petersburg, FL (PIE-A. Internacional de St. Petersburg-Clearwater): a 24 min en coche
Restaurantes
Wawa - A 3 min en coche
Niagara Tap - A 3 min en coche
Arby's - A 3 min en coche
Working Cow Ice Cream Shop - A 8 min a pie
Domino's Pizza - A 3 min en coche
Preguntas frecuentes
¿En The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf?
A fecha de 4 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf el 25 de may de 2026 son de al menos 685 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf se aceptan mascotas?
No, este alojamiento solo admite animales de servicio.
¿A qué hora se realiza la entrada en The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf?
La salida se realiza a las 10:00.
¿Dónde se encuentra The Oasis Retreat | Pool + Game Room + Basketball + Massive Yard | Near Beach & Golf?
Esta villa de Largo para familias se encuentra en Walsingham, a menos de 2 kilómetros de Jardín Botánico de Florida y Pinellas Trail. The Amish Country Store y Largo Mall también están a menos de 5 kilómetros.
Comentarios
9,0
Impresionante
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
24 comentarios de un total de 37 con una puntuación de 10 - Excelente
10 - Excelente
24
8 comentarios de un total de 37 con una puntuación de 8 - Bueno
8 - Bueno
8
2 comentarios de un total de 37 con una puntuación de 6 - Normal
6 - Normal
2
2 comentarios de un total de 37 con una puntuación de 4 - Mediocre
4 - Mediocre
2
1 comentarios de un total de 37 con una puntuación de 2 - Horrible
2 - Horrible
1
9,2/10
Limpieza
9,2/10
Llegada
9,0/10
Comunicación
8,0/10
Ubicación
9,0/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Eric P.
1 de feb de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
This was our second visit to this house and we love it! We hope to come back again!
Eric P.
Se alojó 4 noches en enero de 2026
Respuesta de VrboOwner el 9 de feb de 2026
Thank you Eric! you are all welcome back anytime :)
Verificado
8/10 Bueno
Jaimie B.
9 de dic de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We loved our stay here! The hosts were gracious and welcoming from the first communication, and they were attentive and available during our stay. The house had tons of rooms for all of our family, and the spacious common areas meant lots of room for visiting, cooking, games, and hanging out! There were tears when it was time to leave our holiday oasis...
Jaimie B.
Se alojó 6 noches en noviembre de 2025
Respuesta de VrboOwner el 9 de feb de 2026
Thank you Jaimie!
Verificado
8/10 Bueno
Sally I.
2 de ene de 2026
Aspectos positivos: Llegada y comunicación
While we liked the pool and the large house with so many bedrooms and bathrooms, the property need a lot of TLC. I messaged the host with all of the items we found needing repair, cleaning, etc.
Sally I.
Se alojó 7 noches en diciembre de 2025
Verificado
10/10 Excelente
Roniel P.
1 de sept de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
it was a great place to stay, so big, really good for big group. the in law suite was so nice too. pool is an added plus points.the house is clean.the man cave was awesome, we didn't expect that.the carpet above smells nice, no musty smell. am allergic to carpet but not that. good job.
Roniel P.
Se alojó 2 noches en agosto de 2025
Verificado
10/10 Excelente
Helen L.
28 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
House is very nice. Lots of room for everyone. Bedrooms are big and beds are comfortable. Sink was clogged but Kai was prompt responding to issue and sent a plumber the next day. House is 3.5 miles from Indian Rocks Beach (beautiful beach with soft white sand). Definitely would stay again.
Helen L.
Se alojó 9 noches en julio de 2025
Verificado
8/10 Bueno
Patricia A.
1 de abr de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family Getaway
We had a great time! The house was very accommodating. The beds were so comfortable and the pool/hot tub were the best we’ve had anywhere. The “Mother In Law” suite was a wonderful addition to this property! Thank you again for a great family vacation!!
Patricia A.
Se alojó 7 noches en marzo de 2025
Verificado
10/10 Excelente
Ginger C.
16 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house is a great size for a big family to have plenty of space. The game room & back yard was a hit with the kids. And we all loved the pool. I liked the updated decor and plush bedding. Overall the house was very comfortable and had everything we needed. We stayed 10 days… it’s close to stores and beaches no problem getting what we wanted. There’s also plenty of parking, I also liked how private the location of the house is. It felt very homey. I would definitely recommend, Kai is also very informative and responsive.
Ginger C.
Se alojó 10 noches en agosto de 2025
Verificado
10/10 Excelente
Wilson V.
11 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Vacations
I recommend the place, very clean and comfortable, excellent attention from the managers
Wilson V.
Se alojó 7 noches en agosto de 2024
Verificado
10/10 Excelente
Eleanor F.
16 de may de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful House
This house is beautiful. It's huge with plenty of room for our family of 11. Everyone was able to have their own bed. There were plenty of essentials including towels, both bath and pool. Wish I had know that ahead of time because we packed beach towels which take up a lot of room in luggage as we flew down to FL. We would stay here again.
Eleanor F.
Se alojó 4 noches en mayo de 2025
Verificado
10/10 Excelente
Ellie B.
23 de ene de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Family reunion
Beautiful home with plenty of room for our large group. Spacious living area and bedrooms.Pool and spa were very nice and heated! Large yard with basketball area, outdoor fire pit, and zip line.Highly recommended!
Ellie B.
Se alojó 7 noches en enero de 2025
Verificado
10/10 Excelente
Tonya B.
15 de ago de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great property
It is a beautiful house and has all the supplies that you need.
Tonya B.
Se alojó 5 noches en junio de 2023
Verificado
10/10 Excelente
Katherine D.
20 de sept de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great spot for a girls trip
The house was huge with lots of bedrooms and bathrooms. The staff was super responsive and helpful if we needed anything!
Katherine D.
Se alojó 2 noches en septiembre de 2021
Respuesta de VrboOwner el 15 de nov de 2021
Katherine, Thank you for staying with us!
Verificado
8/10 Bueno
David T.
20 de sept de 2021
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
We had a great time at your beautiful house!
Would return and recommend friends too.
David T.
Se alojó 3 noches en septiembre de 2021
Respuesta de VrboOwner el 15 de nov de 2021
David, I look forward to hosting you again. I invite you to look at new great Pear properties on our website pearpropertygroup.
Verificado
10/10 Excelente
Darren R.
5 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Conclave Tampa June 25-July 2
We had an awesome experience with our stay, for our International Meetings. House was clean, spacious, pool was the highlight for everyone. We really enjoyed our time at the house.
Darren R.
Se alojó 7 noches en junio de 2024
Verificado
10/10 Excelente
Brian B.
20 de may de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Graduation Weekend
This beautiful home was the perfect place for us to stay for our daughter’s college graduation. Extremely spacious, fantastic for our friends and family to stay and celebrate. Plenty of parking, huge yard, swimming pool, game room. Kitchen and dining room were perfect!!! I definitely recommend this to anyone with a large family or group of friends.
Brian B.
Se alojó 5 noches en mayo de 2024
Verificado
10/10 Excelente
Eric P.
3 de feb de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Dental Team on leadership retreat
This house was perfect for our group! We were attending an event in St Petersburg and the drive was an easy 30 minutes. The house is beautiful and spacious and the highlight is definitely the huge back yard with a fire pit surrounded by Adirondack chairs and of course the screened-in pool and hot tub. The pool and hot tub is a bit complicated - we were sent very detailed instructions but still found ourselves confused and needed to reach out for help a couple times. The communication was quick and detailed which was greatly appreciated! Absolutely would stay here again if we ever return to the area.
Eric P.
Se alojó 4 noches en enero de 2025
Respuesta de VrboOwner el 10 de feb de 2025
Thank you for your kind words Eric! We're so glad you enjoyed the home, especially the backyard and pool area. We appreciate your feedback on the spa and will work on making it even easier to use. It was a pleasure hosting you, and we'd love to welcome you back anytime! 😊✨
Verificado
10/10 Excelente
Sixto T.
12 de oct de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Best VRBO experience yet!!
Surprisingly, the host’s excellent communication was one of the main highlights of this stay. Everything was so easy because I had all of my instructions early and would receive answers right away for any questions that I did have. The home is beautiful and the backyard was perfect for our small 40 guest wedding! All of the guests were asking how we found this house and a few had me send them the info so that they could rent here in the future. Altogether a perfect house for any event or even to just vacation with friends and family!
Sixto T.
Se alojó 6 noches en octubre de 2024
Verificado
8/10 Bueno
Derek R.
25 de abr de 2023
Aspectos positivos: Limpieza, comunicación y precisión del anuncio
Great for big groups
The house itself was very clean, modern, and spacious. The pool area could use some TLC, and heating the pool was a bit unintuitive and cumbersome.
Neighborhood was ok...some shacks, some really nice houses. Par for the course for Florida.
Kai (owner) was attentive and helpful.
Derek R.
Se alojó 6 noches en marzo de 2023
Respuesta de VrboOwner el 28 de jun de 2023
Derek, Thank you for the honest review and for staying with us. Your feedback post-stay is extremely helpful. Since your stay, we replaced the pool equipment and patio furniture as well as pressure-washed the pool lanai and exterior of the home. I hope we can create more memories in the future. Kindly, Kai and the Pear Team.
Verificado
10/10 Excelente
Tim H.
7 de abr de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Thanks for a Great Week Away
The house was perfect for our large group for spring break. There was so much space to spread out. The game room was a huge hit for the kids. The pool and hot tub were great! With just a short drive to the beach, the location was perfect.
The yard was huge and offered everything from hammocking, to basketball/baseball, and campfires!
Down the road, there is a park that was wonderful for walks and skateboarding!
Both hosts were excellent at communication, answering all of our questions promptly.
Overall, it was a wonderful week filled with fun! Thank you so much!
Tim H.
Se alojó 7 noches en marzo de 2024
Verificado
8/10 Bueno
Michael M.
29 de abr de 2024
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Beauty off the beaten path
An absolute beautiful home, kinda looked shady driving down the stone road to find the best looking house on the street. This house had everything we needed for our group. My now wife and I got this house for our wedding party and comfortably slept us all. We would all definitely stay there again. There were a few minor things “wrong” but nothing that affected our stay, just a few cosmetics that we didn’t know about. All in all this house was amazing from the layout to the backyard to the super comfortable beds. I’d highly recommend this place and would definitely come back.
Michael M.
Se alojó 7 noches en abril de 2024
Verificado
10/10 Excelente
Christine F.
10 de mar de 2022
Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio
Great stay
Beautiful home, well equipped, clean, and spacious. Loved the pool area. Used it a ton. Responsive host. Didn’t love the neighborhood but found it convenient, easy access and close to beaches. 3 miles to 8 miles to various beaches. Mostly used Tiki Gardens parking lot, plenty of spaces, bathroom available, easy crossover to beach. Used Indian Rocks beach chair co to rent chair. They deliver and pickup, very good service. Overall stay in the house was excellent. Suited my large family very well.
Christine F.
Se alojó 5 noches en marzo de 2022
Respuesta de VrboOwner el 20 de may de 2022
Christine, Thank you for staying with us and for this thoughtful review. I'm very happy to hear your positive experience's with our recommendations. Wishing you a brilliant 2022!
Verificado
10/10 Excelente
Cameron N.
30 de ene de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Relax and Unwind
Nestled within the tranquil embrace of a VRBO luxury private villa, we discovered a haven of opulence and charm. The residence boasts a pristine, brand-new pool and spa heater, enveloping guests in warmth and relaxation. The bedsheets, exuding comfort, beckon weary travelers to surrender to blissful repose within the expansive and sumptuous rooms.
A zip line, gracefully traversing above verdant bushes and across the sprawling expanse of the park-sized backyard, adds an exhilarating dimension to the retreat. Amidst the symphony of a heavy, intense rainstorm, we found solace in the embrace of the hot tub, indulging in the exquisite taste of fine single malt scotch. Meanwhile, the allure of cinematic delights beckoned the family, as each member selected their preferred movie from the array of TVs and nestled comfortably upon plush couches.
Our stay, deserving of five stars, was elevated by the culinary prowess of my discerning wife, who conjured magnificent home-cooked meals. As dusk descended, the crackling fires kindled a sense of camaraderie and contentment, uniting us in shared moments of warmth and laughter.
The pièce de résistance, however, was the unparalleled hospitality and professionalism exemplified by our hosts, Kai and Sofia. Their attentive care and gracious demeanor added a magical touch to our sojourn, ensuring that our return is not merely a possibility but a cherished annual tradition.
Cameron N.
Se alojó 1 noche en enero de 2024
Verificado
6/10 Normal
Trina P.
31 de jul de 2024
Aspectos positivos: Llegada y comunicación
I liked the home.
We enjoyed our stay but the house needs some attention. We walked in the front door and the first thing you see is the stair railing had been broke off by previous tenants. Leaving four holes in the wall and no handrail going up steep stairs on one side. The air conditioning worked well downstairs. Upstairs was unbearable all day all night. Our stay was the beginning of May average temperature was 70 to 85 . This should be fixed. Had this been mentioned in previous reviews that the five bedrooms upstairs were unbearable we probably would have made a different decision on choosing this home as more than half of the party suffered day and night in these hot bedrooms. We were asked to do odd things for instance take large covers off propane tanks reach our arm down take a picture of the gauge both when we got there and when we left. This sounds like a maintenance job to me not a guests job. We chose to not have the pool or Spa heated because the average temperature was going to be in the 80s we thought the pool would be warm enough and it was. However the property managers kept wanting us to mess around with the pool it would stop filtering and so they would tell us to go outside move this bar push this button turn this knob. Making us feel like we are maintenance people rather than guests. We did not want to do this. As if something happened or we push the wrong button or turned the wrong knob and damage something then it would be on us. Other than these complaints the house was nice had plenty of everything .Pots and pans could use some upgrading though I have to mention that.
Trina P.
Se alojó 7 noches en mayo de 2024
Verificado
4/10 Mediocre
Darrel O.
8 de ago de 2023
Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Llegada y comunicación
July 2023 Stay
I am limited to 1500 characters, or I would go into more detail.
The property is beautiful, centralized, and very quiet. The home was extremely spacious as we had close to 20 family members attend. It, however, had no toilet paper in it, we had to purchase that upon arriving.
Here are the issues we faced, stemming from communications with the property management company.
1) We were offered an additional night (Sat) at a reduced rate. I accepted this offer but had to ask many times for the additional invoice to be sent so that I could pay it. I had requested the change on VRBO as instructed, but still this was not resolved until 4 days before check in.
2) Upon arrival at 4:15pm we found that the door codes provided would not work. We called and were told that we would have to wait for them to see what was going on, as they should work. After waiting 45 minutes of waiting in the summer heat, we were given temporary codes to enter the property. We were advised that the reason the door codes initially provided would not work, was that VRBO showed an arrival on the 16th, not the additional date of the 15th.
3) There was a refundable damage deposit that was charged to my credit card when booking. From check out. I have still not received this and have even had to involve VRBO directly. My credit card company has no record of the credit being received. I am still working on this at the time of the review, and if this is settled correctly will amend this review.
Darrel O.
Se alojó 3 noches en julio de 2023
Respuesta de VrboOwner el 15 de ago de 2023
Hi Darrel, I apologize for the arrival lockout and the frustrations your group experienced. Thank you for taking the time on the phone to help us refund your damage deposit which you received, albeit delayed. This was my mistake. The lighting and typical summer weather prevented your code from operating the doors, which we remedied by installing a whole home surge protector. Please call my cell if there is anything further we might do to rectify the situation. Thank you for staying with us and for your feedback.
Verificado
2/10 Horrible
Dawn P.
19 de mar de 2023
Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Do not rent here
This was a big family trip for us. We got to the house and had a green pool and heater for pool and hot tub did not work at all. We contacted manager and he responded telling us to buy chlorine and shock and pour it in and it should be good in 2 hours. He said he would reimburse us. We have a pool in MN so we know a lot about how they should work. The chlorine didn’t help. The thing is the manager always responded with the “right” answers but didn’t follow thru with anything. He never showed his face. It took us four days to get the pool clear (it needed a new $200 filter) and the gas company did come out to fix the heater after many other attempts by pool companies to figure it out. We spent many hours on our vacation dealing with this. So instead of having the pool and hot tub for a week, we were able to use it Thursday, Friday and Saturday. Yes there are other things to do but that was the reason we rented the house (for the pool and hot tub). The game room was nice so the kids were happy about that. The house was actually nice but not clean. There were dirty crusted underwear left in our closet in the floor. I wish we could post pictures. The manager also said he would pay for a dinner for our family. We have yet to receive any money. I’ll come back and post if he actually does credit money back to us. I mean any good property manager would not allow new customers to show up to a house looking the way it did when we arrived. Truly unacceptable. I don’t usually leave reviews but if you are looking at this place just keep on looking. Thanks for taking time to read this.
Dawn P.
Se alojó 7 noches en marzo de 2023
Respuesta de VrboOwner el 20 de abr de 2023
Thank you for taking the time to share your experience with us. On behalf of our family and the entire team, please accept my sincere apologies that your stay at our property did not meet your expectations. We understand that having a green pool, a non-functional pool heater, and a hot tub can be frustrating, especially when you are on vacation with your family.
I'm glad the pool cleaners and repair company resolved these issues during your stay.
We take pride in providing our guests with a comfortable and enjoyable stay, and we are sorry that we fell short in this instance. We understand that our property manager's response did not meet your expectations. We apologize for the delay in resolving the pool issues. We installed new pool pumps, fixed heater issues, and did plumbing repairs and pool automation to prevent future problems.
I apologize for this housekeeping error and our entire team's. We strive to provide our guests with a beautiful vacation; your feedback helps us improve.
We assure you that we take your feedback seriously and have remedied these issues. In addition to refunding the amount you requested, we sent $900 to cover your group's drinks, steak, and lobster dinner.
Thank you again for your valuable feedback.
Kindly,
Kai, Lindsay, and our entire support team.
Acerca de su propietario/a
Propietario/a: Kai Braun
Our team's mission is to provide our guests with memories to last a lifetime, preserve family tradition, people, and the planet before profits.
Por qué escogió este alojamiento
Safely and luxuriously accommodates large groups in a private luxurious setting with a massive backyard for all kinds of fun activities, 8 mins from the beach, ADA compliant
Qué hace que este alojamiento sea especial
Private resort-style vacation, outstanding coffee, beautiful landscape, massive game room, minutes from the beach, caring hosts, wheelchair ADA ok!
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Español
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.