6/10 Normal
Dolores L.
5 de ene de 2026
Aspectos positivos: Comunicación
Aspectos negativos: Limpieza y ubicación
The main issue with our stay was regarding the water. On multiple occasions there was either no water at all or no hot water. One bedroom had barely any water in the shower due to the dirty/clogged shower head. Even though management sent a plumber, we still experienced the same issue several times. The handles to turn on the water vary by shower, meaning sometimes the left was the hot one, sometimes the right, sometimes neither. Also, the kitchen and the bathrooms were not very clean upon arrival. The coffee machine provided was left with an old, moldy coffee filter. The kitchen items are outdated. For example, all the knives are completely dull rendering them almost impossible to use. Other items were insufficient for a house this large and for multiple occupants (no large bowls for salad and only four small bowls). Matches needed to turn on the stove (no explanation about this given at check-in). No dishwasher and the washing machine took hours and did not wash clothes well. The pool is unheated (I know it's normal for the area) and the beach has several, erosion-prevention sand bags and concrete circles making entry and exit into the water difficult. The surroundings leave much to be desired. It was dangerous to go jogging on the adjacent streets as there are groups of agressive dogs roaming around. Although we enjoyed our stay, the issues with the water and the kitchen were very disappointing. No discount was offered for our water issues, just an apology.
Dolores L.
Se alojó 7 noches en diciembre de 2025
