2/10 Horrible
Heather D.
7 de ene de 2024
Aspectos positivos: Limpieza, llegada y ubicación
Aspectos negativos: Comunicación y precisión del anuncio
BAIT AND SWITCH-this is NOT his unit!! Beware!!!
Do NOT believe the listing. The person listing this 5 bedroom beachfront villa stole photos from another owner and owns a one week time share at a 3 Bedroom villa NOT on the water. He accepted my online booking for dates he did not even own and then told me for a “deal” I could rent it for another week (which he had no access to nor does he own the next week as a time share) and I would be all set. Flights were booked and 7 of us arrived to not a beach front villa and he charged me for 6 Nights at 1500 (not the 1230 advertised) knowing I could only stay 5 nights at the unit with no place to go after that. He keeps trying to say this is MY fault and I didn’t read what he wrote but the facts are he got me to the island with my family and my first 24 hrs were stress and tears from being scammed and lied to. He is rude and I have found out that he has done this to other families as well. I’m not sure how VRBO allows this fraudulent listing to exist knowing this is not his unit.This property does not even have a 5 bedroom option.VRBO was told yet lets the listing stay up? The property management's team was AMAZING at helping me find a place for the rest of my stay but I hope VRBO does the right thing and refunds me. I highly recommend coral bay villas but THIS LISTING of a 5 bedroom villa on the beach is a bait and switch scam.How many times is Vrbo going to let this happen to families?they know and the listing is still up?do better Garly Benoit and do the right thing VRBO.
Heather D.
Se alojó 6 noches en enero de 2024
