6/10 Normal
Kelly C.
8 de feb de 2026
Aspectos positivos: Limpieza, llegada y precisión del anuncio
Initially, we thought the house was adorable. However, there is definitely room for improvement. We communicated our concerns and Jose did respond most of the time, but the fix definitely wasn't up to par. I am giving a 3 because I understand that Florida was experiencing an unusual cold spell. The windows were extremely drafty, to the point you couldn't sit on the couch comfortably next to the window. The heating system was not working. He did drop off 2 space heaters at 11p, that kept the downstairs at about 59 degrees. The upstairs was much colder as we decided to keep both space heaters downstairs in hopes that the heat would rise. That wasn't the case. He sent over an HVAC guy that next morning around 11a, so we put our plans on hold to explain what the issue was to the technician. The HVAC guy walked over to the thermostat increased it to 72, walked out the back door, which we thought was to work on the unit outside, only to slip out the back gate and drive away. He was there for a total of 3 minutes. The heat would work for a brief time, then blow cold air and lower the house temp very quickly. Other minor things, no paper towels, no dishwashing machine soap, no extra toilet paper. We couldn't find extra pillowcases so we went out and bought some along with the other above items. The pool wasn't being used as it was cold and the pool is not heated. But the pool definitely needs a little love.There is a room that is empty, a dining room table would be a good addition.
Kelly C.
Se alojó 4 noches en enero de 2026
