6/10 Normal
Dave S.
1 de jul de 2025
Aspectos negativos: Llegada, comunicación y ubicación
Casper Mountain
When they say the home is on Casper Mountain, it means the top of the mountain. Fairly challenging drive to get up there. Once arrived (fortunately still light out), the code to get in did not work. I was given 3 phones to call, nobody answered. After about 30 minutes the one individual called back, he was the carpet cleaner. He mentioned that he thought the lock was fixed, but he was not given my access code. He did some internet magic and the door opened for us. The home is rustic and nice. We did find a very dirty shower floor in the master bedroom, thankfully there was another shower to use. You couldn’t open the windows to get the cool night air, no screens. Unfortunately the agent did not get back to us regarding the door until 12 hours later. So we decided best to sleep with the door ajar, but the screen door locked. The home is in a very remote area and I can’t say I wasn’t concerned. We wanted to get more groceries but were afraid to leave wondering if we could get back in. By morning we were frustrated at not hearing back from anyone and decided to find lodging elsewhere. We tackled going back down the mountain and stayed in town.When the agent finally responded it was a ‘check the lock see if it works now’. At this point we already left and did not care to remain at the home.My wife and I travel the country staying at VRBO’s. We’ve always had a good experience. I understand things happen, but most owners/agents are very responsive not this one
Dave S.
Se alojó 4 noches en junio de 2025
