ENCANTADORA CABINA DE REGISTRO: bañera de hidromasaje, mesa de billar, sala de cine, hoguera ...

Thank you for your review and feedback! We did narrow down the problem with the bedroom t.v. as the extension cord. We replaced and problem was solved.

We strive to give our guests the best and welcome your review. 90% of the mountain does not have a/c, our temps seldom reach higher than 75 and at night dropping into the 50-60's, ceiling fans with windows open cools cabin quickly. We are one of the few that have A/C on lower level. Additional forks will be replaced, and wasp nest removed from deck. Hot tub is serviced after each use, I believe the smell was from the hot tub cover... new one has been ordered. We have 8 chairs in the garage for firepit use, can't keep them out due to high winds on the mountain. Hope this information was helpful !

I just love that story about the three cub bears and the mamma bear. Thank you for telling us that story. Love sylvia

While we always appreciate feedback and we do listen… we discovered the breaker tripping just prior to your check in and relayed that to you. I would imagine that a guest would appreciate us going out of our way to temporarily remedy the situation rather than cancel at the last minute and disrupt your trip. We did everything possible to try and fix immediately including switching out a light switch within the couple of hours that we had prior to your arrival. It ended up being the ceiling fan that was causing the breaker to trip when an electrician arrived after your stay. Not sure about the need for a fireplace and air condition in the same room most places in Beech Mountain don’t even offer air condition. 😳Family trip in the woods… Secluded cabin…Bears?!? 😐 It is impossible for all the provided board games to be monitored between stays for missing components, therefore, we will remove all games to prevent future disappointments. Where’s the mention of the kids splashing all of the water out of the hot tub on your first night and we responded immediately to your message the next day sending someone out to have that taken care of?? What about the note asking you to do a walk through upon arrival and let us know if anything was unacceptable & we would be their ASAP but we heard nothing except needing water in the hot tub until now….reading this review. Best wishes!!

I am very sorry that we did not meet your expectations. We strive very hard to keep the cabin maintained and enjoyable for guests to use and have had 95% favorable reviews. I will try to address your comments. We do not or like any other rental property wash big heavy comforters after each use, that is why we ask not to put them with used linens. We wash them on a regular basis as needed. The hot tub had a tear in the cover and has been on order and takes approx. 5 weeks to replace. It is serviced after each use and due to the tear the foam must have broken loose and gotten into the tub. Unfortunately mouse droppings are common in the mountains, we have rodent deterrents but impossible to deter every one, same with yellow jackets. 90% of cabins do not have a/c on Beech Mt. With temps dropping into the 60's at night will cool off the cabin nicely. I was not aware that 2 screens were missing and will replace for sure. Our rustic decor including stuffed fun whimsical bears is very typical in the mountains. Sorry you did not care for this. The $295 rate per night for two people may seem like alot but please keep in mind this is a large cabin (over 3,000 sq. ft. ) accommodating up to 14 guests and if 2 or 3 families split the cost, it is very affordable. Thank you for your comments and hope this has cleared up some of your viewpoints.