This property is managed locally by Katannya Hartwell. The host will not be on-site, but is available from 8am-5pm for non-emergencies and 24 hours for emergencies. If the cleaning does not meet your standards on your day of arrival, contact us prior to 5:30pm. My team and I manage several homes in the area. We are always happy to help with any issues during your stay. Please feel free to reach out to us and we will do our best to help make your stay as enjoyable as we can. Katannya Hartwell is a former teacher, former martial arts school owner and mother of 4. Katannya enjoys the outdoors in and around Flagstaff including hiking, snowboarding, and rock climbing. She loves the line dancing at the Museum Club and star gazing out at Lake Mary.