"Prime DFW Location: Comfort and Excitement Near At&T Stadium & Arlington Best"

We’re sorry to hear that your experience didn’t meet your expectations. However, we’d like to clarify a few things. The issue with the tub was due to our AC maintenance team, who unknowingly dumped something there while working — this was not a sewer backup. As soon as you brought it to our attention, we immediately sent our cleaning team to address it. Regarding your other concerns, we thoroughly maintain and inspect the property regularly. What you referred to as "mice droppings" was not verified, and it appears you went searching through crawl spaces, which are not guest areas. We genuinely tried to offer prompt solutions, but unfortunately, it seems nothing would have satisfied you. We strive to offer clean and comfortable stays, and while we understand not every guest may be a fit, we did our best to make things right during your visit.