Atlantis, Paradise Island, Ocean Front Property

Hello Carl, We are so happy that you enjoyed your stay and thank you for all your help with the A/C. We look forward to welcoming you back soon.

Thank you Dan, We are glad that you enjoyed your stay

I’m so happy that you enjoyed your stay.

It was a pleasure hosting you and we are happy that you enjoyed your stay.

Thank you, we really enjoyed hosting you and we hope to see you soon.

We are so happy that you enjoyed your stay. We enjoyed hosting you. Thank you,

Hello Nick, Thank you for your review. We are scheduled to renovate our unit in May 2023 to bring it up to date. Thank you for your stay. Azita

Thank you for your kind words Mellisa. I’m glad you enjoyed your stay at Miramar Villas. We enjoyed hosting you. We should have extra pillows in the linen closet. I will check with the staff and have them restocked. Thank you again.

Thank you Richard for your kind words. We enjoyed hosting you and We are happy that you enjoyed your stay.

Thank you. I am happy that you enjoyed your stay and had a great time. Best regards,

Dear Victoria, I’m so happy that you enjoyed your stay. It was a pleasure hosting you and your family.

Hello Michele, Thank you for your review and for bringing up some good points. We have rectified all the issues since your stay. our chairs and outdoor furniture were damaged during the last hurriane and we feel that it may have effected some of the appliances but please be assured that the repairs have been made. Operating a home in the Carribean usually has it's chalnges with the salt air and hard water. We generally go through more appliance replacements than other parts of the world. Our maintenance staff and house manager are very quick to respond to these calls and I am happy that the rest of your stay was pleasant.

Hello Jim, I am sorry that you were unhappy with you accomodations. However, some of your comments are not accurate. This is a beach house in the carribean and considering that we have consistantly have great reviews, we don't feel that this review is accurate or fair. 1. Our town house is on the beach and to say that it is not is not accurate. We are located directly on the beach. We don't claim to have Ocean View but access to the beach and view from the balcony. 2. The unit was hot and the fridge didn't cool when you arrived and we dispatched the A/C tech who couldn't find anything wrong with the Fridge or the A/C unit. He still changed the filter just to be sure. He felt that due to the storm the night before, maybe there was a power failure which caused the issues. Please understand that your visit is in the middle of the hurricane season and a very hot summer which can bare these issues. 3. The Patio doors are to be used to go to the pool and is not a point of entry therfore the key has never been removed. We ask that the front door lock be used to leave the unit and keeping personal belongings safe. We have not had this issue with any other guests. We still did call the locksmith who also said that the lock was fine. 4. The statement about mismatch paint and paint peeling is also not true. There is a small area that we painted after a repair that has a slightly diffrent white colour that is not notacible. it is impossible on an island to paint the whole house after a small repair and not enviromentaly sound. 5. Holes in the couch - We have not seen this but I will ask my staff to take a look. 6. chipped tile - One of the living room tiles has a pea size chip in it. It is not envirnmently sound to change the entire floors tiling for one small pea size chip. 7. AC Drain issue was caused by running the AC much too cold for the humid and hot month of August in the carribean. We have a note by the A/C that states to please run the A/C at 70 or 72 degrees. 8. The images of the unit are exactly how the unit currently is. We will update the images once we make any changes. 9. Please be assured that our staff and myself did everything to accomodate including refunding a one night stay and offering a full refund should you rather change accomodations.

Dear Leslie, I am so happy that you liked the location of our property and found the place spacious and comfortable. We have a plenty of staff on hand compared to most places that I have visited. We have a full time manager at the office, full time Gardner, full time handy man, security guard, and cleaning ladies on the property at all times so it is always someone that can help our guests. I also supply all my guests with the managers cell phone number for any needs. The reason we have folding chairs for the beach is that they are easier and lighter to carry to the beach. Most Guests don't like heavy beach chairs that they can't carry to the beach. We change the sheets and towels every 6 months so they should not be worn. I will let the staff know. Our unit was renovated a few years ago and our listing states that it is not a new complex but it makes up for it by it's direct beach access location. Again, I am happy that you enjoyed the location and comfort of the house. Sincerely, azita