Autumn Whisper: 1BR Hot Tub Near Beach - 102

We're so glad you enjoyed our convenient location and had plenty to explore nearby. It's great to hear that you loved the property and found the hot tub so relaxing—that's exactly the kind of experience we hope to provide. We truly appreciate your stay and look forward to welcoming you back for another relaxing getaway!

Thank you so much for the thoughtful and detailed review! We’re glad you enjoyed the condo, quiet setting, location, and the many outdoor amenities—and we truly appreciate your kind words about our communication and helpfulness. We also appreciate you pointing out the items that could have made your stay more comfortable. We’ll make sure to add an extra sheet for the pull-out sofa and a fly swatter, and we’ll look into the screen door tracks as well. Your feedback about the pool opening time and the size of the pull-out sofa is also helpful as we continue looking for ways to improve the guest experience. It was a pleasure hosting you both, and we’re especially happy to hear that you would return. We’d love to welcome you back to Birch Bay again! 😊

Hello Tracy, Thank you for leaving a review and bringing these issues to our attention. We are always seeking to improve and provide a quality experience for all of our guest. I apologize we did not meet expectations on your visit. We will take active measures to correct the housekeeping errors and make sure our verbiage on the hot tub is clear for all future reservations. Thank you again for choosing to stay at Cabana Club! We hope to see you again and provide a 5 star experience.