Regal Oaks Home Town minutos de Disney

Thank you for your review. We are glad to hear the location worked well for the community pool and amenities, as well as for visiting Disney and Universal. It is great to know the home was spacious and comfortable for two families. We appreciate your recommendation and would be happy to welcome you back.

Thank you for taking the time to share your feedback. We truly appreciate your kind words about our responsiveness and the complex amenities. That said, we were very surprised to read about these concerns. During your stay, we did not receive any communication regarding these issues. We wish we been made aware at the time, we would have immediately addressed anything within our control whether that meant delivering additional kitchen items or sending maintenance to inspect concerns. We always encourage guests to reach out so we can resolve matters in real time. We take the condition of our property seriously. The kitchen is stocked according to our listing description. We will be reviewing the items you mentioned to ensure everything is in proper and safe condition. Regarding the mattresses, we appreciate the feedback and understand comfort is extremely important. We are currently working with the owner on making updates and improvements to ensure a better sleeping experience for future guests. Regarding TVs, our listing outlines which bedrooms include televisions so guests can make a decision prior to booking. We genuinely want every guest to have a comfortable and enjoyable stay and would have welcomed the opportunity to address any concerns while you were onsite. We appreciate your feedback and will continue working to improve the home. We wish you all the best in your future travels.

Hi Kimberly, Thank you for your feedback. We're glad to hear that the townhome was clean, modern, and had plenty of extra linens, and that it accommodated your group well. Thank you for choosing MidFlorida Home Management and we hope to welcome you back again soon!

Hi Gary, Thank you for your feedback. We apologize for any confusion caused by the emails. We're glad to hear that, despite this, you found the property nice and perfect for your guys' golf getaway. Thank you for staying with us, and we hope to welcome you back soon!

The mattresses in the home are less than 2 years old. While I understand you are upset that you were charged for damage that you caused, lying about your "fear of bed bugs" is despicable and insulting. We thoroughly clean and sanitize our homes after every guest, along with having a professional pest control company treat the home every month. We have proof from our cleaner that shows the cigarette burns in the comforter showed up after your stay. It's sad that you would resort to lying and bashing my home instead of owning up for the damage you caused. You stated over email that you loved our home. It wasn't until after you were charged for damages that you decided to change your opinion.

Thank you so much for the kind words. We are so thrilled to hear you enjoyed your stay with us. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you for the kind words about our home. We are happy to hear you enjoyed your stay. We did mention in the paperwork sent to you that the home was self-serviced (meaning you would need to buy anything you need during your stay). Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you so much for the kind words. You and your family were amazing guests and we would love to host you again in the future.

Thank you for the kind words about our home. Everyone at Mid-Florida Home Management is thrilled to hear you enjoyed your stay and look forward to hosting you again in the future.

Thank you for the kind words about our home. Everyone at Mid-Florida Home Management is thrilled to hear you enjoyed your stay and everyone looks forward to hosting you again in the future.

Thank you so much for the kind words about our home. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

Thank you for the kind words about our home. We are thrilled to hear you enjoyed your stay with us. Everyone at Mid-Florida Home Management looks forward to hosting you again in the future.

We are so glad to hear you enjoyed your stay. Thank you for the kind words about our townhome. We look forward to hosting you again in the future.

Thank you so much for the kind words about our townhome. We are so glad you enjoyed your stay. We look forward to hosting you again in the future.