Cambalala - Unidad 1 - Alquiler de vacaciones de lujo en Kruger Park Lodge

Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that you found the accommodation lovely, clean, and well-equipped, providing you with a comfortable stay. We also appreciate your positive remarks about the beautiful setting within KPL and the proximity to Kruger Park gates. We are, however, sorry to hear about your concerns regarding the deposit and the terms and conditions. We sincerely apologize for any inconvenience this may have caused. The deposit requirement and the extensive terms and conditions are put in place to protect both our guests and ourselves from the most extreme and unforeseen circumstances. We understand that this information was not communicated to you before booking, and we regret any confusion or discomfort it may have caused. Our intention is solely to ensure a smooth and secure experience for our guests, and we appreciate your understanding in this matter. We take your feedback seriously and will review our communication process to ensure that future guests are well-informed about any additional requirements before booking. We want to assure you that our units are privately owned, and we value the comfort and satisfaction of our guests. We apologize if the impression was given that we are not hospitable; this is certainly not our intention. Your feedback helps us improve, and we hope that despite these concerns, you were able to enjoy your stay with us. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future with an even more positive experience.