Fabulous 2 bedroom house on a quiet street right in the heart of West Asheville!

I'm sorry we were unable to accommodate your special request to lower the service fees, which were listed when you booked your reservation. As I explained, neither the property owner nor I have control over VRBO's added fees. We also can't change the rate charged by the cleaning company. The property owner pays a flat rate for every cleaning, regardless of the length of the stay. The cleaning crew follows the same protocol for a one-night stay as they would for a one-week stay. As is reflected by your decision to leave a 6 out of 10 star rating, you were clearly unhappy about paying the service fees you agreed to when choosing to make your reservation. In the future, if you plan on asking for a special discounted rate for service fees, I'd suggest doing so before confirming and booking a reservation, rather than after you've paid for the reservation and checked into the property. Doing so may save you some unnecessary frustration.