On screen the place looked fantastic.....and at first glance it did too. Unfortunately, as time goes on.....you realize that the house needs some attention. We were the first in our party to arrive and found several of the outlet covers laying on the ground. It wasn't easy trying to replace all of them on the wall without a screwdriver.
Next, we notice the bottom level is freezing (in the middle of June) and attempt to change the thermostat. It accepts our change and we travel to the other levels (which are blazing hot) to adjust the thermostats on those levels as well. We thought the problem was fixed until the rest of our group arrives and we notice how hot the place is getting again. One more glance at the thermostat reveals that an internal program has reset the temps. No matter what we try, we can't get a new program to be accepted, so we spend the rest of the vacation freezing in our bed at night and sweltering during the day. We've owned a number of thermostats in our lives and we are more than capable of figuring out a digital thermostat.
The main issue is that the house has walls of windows (lovely to view the mountains, but not so nice on the ambient temp). The one set is covered in retractable screens......unfortunately, it is not the side of the house that receives the sun in the afternoon. The doors aren't sealed and you can see air around the perimeter. I can't imagine how cold it gets in high season for the skiers! It would really benefit the owners to properly weatherproof their home, not only for the customers staying there.....but for their own utility bills as well!
Next, we find the hot tub filled with bugs and emanating a nasty smell......no hot tub for us! This was all just in the first day! From there, we go to use the laundry room and find a pair of man's underwear in the drier (yuck!) and while the washer works just fine.....the drier only heats up the room and doesn't dry the clothes. We contact the owner and are told that the "dryer is old and will take about 2 hours to dry anything". I'm pretty sure that lint has built up along it's venting and the heat produced in the dryer is backing up into the house. Another quick fix that will save the owners a potential fire in the future.
Coffee pot doesn't work...kitchen poorly stocked (only two tiny pans to cook in), and the oven wouldn't heat on the last day, instead we smelled gas. Good thing we only tried to use the oven twice on the trip!