8/10 Bueno
Kelvin H.
30 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house itself was nice and well kept, and looked just like the photos. The property is right up on the beach just a few feet away, you can hear the waves crashing from the living room. The property has 3 good sized bedrooms and accommodated our family of 7 just fine. On our check-in day, we were told a few hours in advance that they had a late check-out or something, and so check-in would be delayed 1 hour. That was no problem. We got to the house and the cleaner was still there and so in the end, we were delayed a little over 2 hours, however they said they will refund us a portion for the delay.Unfortunately during our stay, we experienced a water leak issue that woke us up in the middle of the night, and that ended up cutting our stay short. The owner was in regular communication with us throughout the day and was attentive to the situation, which I appreciated. At that point, we had already left the property but he let us know that the issue would be fixed the same day if we wished to return, but we opted to just end our stay early. They have agreed to refund a portion of our booking, which I felt was a fair amount. I did feel satisfied in how they handled the issue.
Kelvin H.
Se alojó 2 noches en enero de 2026
