Este alojamiento ofrece una distribución que ofrece a todos más espacio para relajarse.
Equipamiento de playa
Poco común: equipamiento de playa para tus días junto al mar.
Ubicación céntrica
Nunca estarás lejos de donde necesites estar gracias a esta práctica ubicación.
6 habitaciones4 baños14 huéspedes
Servicios populares
Piscina privada
Bañera de hidromasaje en las instalaciones
Aparcamiento en garaje disponible
Cocina
Lavadora y secadora
Aire acondicionado
Echa un vistazo a la zona
Kissimmee, FL
Club de golf Mystic Dunes
Place, Club de golf Mystic Dunes
A 3 min en coche
Campo de minigolf Bonanza Golf & Gifts
Place, Campo de minigolf Bonanza Golf & Gifts
A 3 min en coche
Island H2O Live!
Place, Island H2O Live!
A 5 min en coche
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 32 min en coche
Habitaciones y camas
6 habitaciones (capacidad para 14 personas)
Dormitorio 1
1 cama de matrimonio grande y 1 cuna
Dormitorio 2
1 cama de matrimonio grande
Dormitorio 3
1 cama doble y 1 cama individual
Dormitorio 4
1 cama doble y 1 cama individual
Dormitorio 5
1 cama de matrimonio grande
Dormitorio 6
1 cama de matrimonio
4 baños
Baño 1
WC · Solo ducha
Baño 2
WC · Solo ducha
Baño 3
WC · Solo ducha
Baño 4
WC · Solo ducha
Otros espacios
Deck or patio
Kitchen
Separate dining area
Dining area
Acerca de este alojamiento
☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club
¡Esta es una casa de vacaciones verdaderamente lujosa a un GRAN VALOR!
¡Recientemente renovado y actualizado en 2019! ¡Disfrutarás de que todo viene completamente nuevo!
Nuestra lujosa villa cuenta con: • Villa de 6 dormitorios y 4 baños con piscina privada. • 3 habitaciones King Master, 1 habitación Queen, 2 habitaciones Twin • Todas las habitaciones tienen televisores HD • GRATIS Cuna, trona • Valla de seguridad para niños • Cocina totalmente equipada con todos los electrodomésticos principales. • Servicio de Internet inalámbrico • Lavadora y secadora estándar. • Comedor completo, sala de estar y gran sala • Profesionalmente decorado y amueblado. • Sala de juegos con mesa de billar y TV para juegos. • Caminata muy corta a la casa club • Nuestro administrador de la propiedad es uno de los mejores en el área de Disney. Se preocupan por brindar un servicio excelente tanto como nosotros. ¡Una combinación perfecta! ¡Esta casa te traerá la emoción de Disney y hará que todos hablen de tu viaje en los próximos meses! Nota: - El calor opcional de la piscina es de $ 25 más impuestos por día. - La parrilla de gas BBQ opcional con tanque de propano completo comienza desde $ 65 / semana más impuestos
Además de esta hermosa casa, usted, como nuestro invitado, tendrá acceso completo a la casa club de Windsor Hills, una tienda diversa, una piscina estilo centro turístico, sala de juegos, sala de ejercicios, teatro y todas las demás comodidades sin costo adicional. También está a pocos minutos de tiendas y restaurantes.
[2607DV WH]
By booking this reservation, you agree to the additional policies, terms, and conditions below.
GENERAL RULES:
The primary guest on t...
Información importante
Otros detalles
Número de alojamiento: 4831047
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Información sobre la zona
Kissimmee
Esta casa de vacaciones se encuentra en el barrio Windsor Hills de Kissimmee, cerca de parques temáticos y cerca de un parque acuático. Club de golf Mystic Dunes y Campo de golf Reunion Resort Golf Course son excelentes opciones para los que buscan unas vacaciones activas; añádelas a tu itinerario junto a otros atractivos turísticos como Walt Disney World® Resort y Complejo de entretenimiento Old Town. ¿Viajas con niños? Entonces una buena opción será llevarlos a Disney's Hollywood Studios®, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en ESPN Wide World of Sports Complex.
Club de golf Mystic Dunes - A 3 min en coche - 1.7 km
Campo de minigolf Bonanza Golf & Gifts - A 3 min en coche - 3.0 km
Campo de minigolf Mighty Jungle Golf - A 4 min en coche - 3.4 km
Island H2O Live! - A 5 min en coche - 3.8 km
Club de golf Orange Lake - A 6 min en coche - 6.8 km
Cómo moverse por la zona
Estación de tren Kissimmee: 26 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 21 min en coche
Restaurantes
Wawa - A 5 min en coche
McDonald's - A 4 min en coche
Chick-fil-A - A 5 min en coche
Starbucks - A 3 min en coche
7-Eleven - A 4 min en coche
Preguntas frecuentes
¿En ☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club hay piscina?
Sí, este alojamiento cuenta con una piscina al aire libre.
¿Cuánto cuesta alojarse en ☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club?
A fecha de 17 de ago de 2026, los precios encontrados para una estancia de una noche y dos adultos en ☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club el 30 de sept de 2026 son de al menos 1066 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En ☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en ☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en ☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en ☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club?
La salida se realiza a las 10:00.
¿Dónde se encuentra ☀️2019 Recientemente renovado ☀️6BR Villa / Pool / 2. 5 millas a Disney / cerca de la casa club?
Esta casa de vacaciones de Kissimmee para familias se encuentra en la zona de Windsor Hills, a menos de 5 kilómetros de Island H2O Live! y Walt Disney World® Resort. Club de golf Mystic Dunes está a 4,6 km de distancia.
Comentarios
8,8
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
28 comentarios de un total de 45 con una puntuación de 10 - Excelente
10 - Excelente
28
6 comentarios de un total de 45 con una puntuación de 8 - Bueno
8 - Bueno
6
10 comentarios de un total de 45 con una puntuación de 6 - Normal
6 - Normal
10
1 comentarios de un total de 45 con una puntuación de 4 - Mediocre
4 - Mediocre
1
0 comentarios de un total de 45 con una puntuación de 2 - Horrible
2 - Horrible
0
8,4/10
Limpieza
9,6/10
Llegada
8,0/10
Comunicación
10/10
Ubicación
8,8/10
Precisión del anuncio
Comentarios
Comentario verificado
10/10 Excelente
Frank W.
7 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very nice place! Had a few things to communicate with the owners on and they were always helpful and very responsive. We had a great time!
Frank W.
Se alojó 8 noches en marzo de 2026
Respuesta de VrboOwner el 23 de abr de 2026
Thank you so much for your kind words. I’m really glad you had a great time and that communication was helpful and responsive throughout your stay. It was a pleasure hosting you and you’re always welcome back anytime.
Comentario verificado
10/10 Excelente
Amparo M.
18 de feb de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house was big and open. Furniture and veds comfortable and accommodating. My children loved the themed rooms. Game room was a hit. Pool heater didn't seem to work great.
Amparo M.
Se alojó 3 noches en febrero de 2026
Respuesta de VrboOwner el 19 de feb de 2026
Thank you for your kind review! We’re happy to hear you enjoyed the house and that our team was responsive throughout the rental process. We’d love to host you again!
Comentario verificado
8/10 Bueno
Misty B.
16 de abr de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
The house was very clean great location to the resort amenities. Playground right across the street was so nice for the kids! We had a great stay and would stay there again. Communication was awesome. Only thing I would suggest is to have the pool area cleaned and the tree debris cleaned off the top. The pool kept getting dirty from all the leaves that were packed on the sides of the pool decking. The hosts were very prompt to clean the pool after we asked. Updating pool furniture to more loungers would be nice too there was only one lounge chair. There were baby things we used they had a stroller high chair crib. Overall would go there again!
Misty B.
Se alojó 7 noches en abril de 2026
Respuesta de VrboOwner el 5 de may de 2026
Thank you for your kind review! We’re happy to hear you enjoyed the house and that our team was responsive throughout the rental process. We’d love to host you again!
Comentario verificado
10/10 Excelente
Norelle B.
8 de ago de 2019
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great house for a Disney Vacation
The house was great, the kids loved the pool at the house and the water slides at the community pool. Great location for both Disney and Universal.
Norelle B.
Se alojó 8 noches en julio de 2019
Respuesta de VrboOwner el 5 de jul de 2020
Thank you so much Norelle!
Comentario verificado
10/10 Excelente
Amanda M.
25 de ene de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
disney trip 2022
We had a great stay at this property. It is a very short drive to Disney property. The location in the neighborhood is perfect for families. they playground across the street was great for the kids. We loved our stay
Amanda M.
Se alojó 8 noches en noviembre de 2021
Respuesta de VrboOwner el 26 de ene de 2022
We are thrilled that you loved your stay with us. We always aim to deliver a great experience and your review reaffirms the hard work We put in every day. We look forward to welcoming you back soon!
Comentario verificado
10/10 Excelente
Kelly N.
3 de dic de 2019
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful rental
This rental was great for our family with kids. We really enjoyed having the pool and the owners responded quickly. This was a great trip!!
Kelly N.
Se alojó 9 noches en noviembre de 2019
Respuesta de VrboOwner el 21 de mar de 2020
Thank you so much for your great review Kelly! You and your family are always welcome with us!
Comentario verificado
10/10 Excelente
Alison D.
1 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Disney stay
Property was accurately portrayed, very clean and well kept. Close to park and water park for kids and close to Disney. Lots for kids to do inside the game room and outside in the pool. Love the themed rooms. Wonderful property and enjoyed our stay.
Alison D.
Se alojó 5 noches en abril de 2023
Respuesta de VrboOwner el 17 de may de 2023
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you enjoyed your stay at our property and had a great experience. We strive to provide our guests with the best possible experience, and it sounds like we were successful in doing so. We hope to have the pleasure of hosting you again in the future!
Comentario verificado
10/10 Excelente
Peggy N.
7 de jun de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Had a blast
We stayed for 5 nights and really enjoyed our time at the property. We splurged on the spa/pool heater and it was well worth it. We never really used the resort amenities but enjoyed the home and all it had to offer!
Peggy N.
Se alojó 5 noches en mayo de 2022
Respuesta de VrboOwner el 7 de jun de 2022
Thank you so much for taking the time to write a review; it was an honor to have you as our guest. I hope to meet you again soon.
Comentario verificado
8/10 Bueno
John M.
13 de mar de 2022
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Disney Dazzles
We had a great house with excellent location. It was 6 bedrooms and lots of TVs and a games room and pool for all to enjoy.
John M.
Se alojó 9 noches en marzo de 2022
Respuesta de VrboOwner el 22 de may de 2022
Thank you so much for taking the time to leave a review, it was a pleasure having you as our guest. Hope to see you soon
Comentario verificado
10/10 Excelente
Wesley W.
8 de jun de 2021
Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Llegada
Would stay here again
Great location. Nice, large home in a nice gated community. Check in through the gate via Lyft was inconvenient and long as we never received a gate code and the line to get in was always long. But overall we were happy with our stay.
Wesley W.
Se alojó 6 noches en mayo de 2021
Respuesta de VrboOwner el 23 de jun de 2021
Dear Wesley,
Thank you for taking the time to leave us a review and some feedback. Our team is glad to hear that you enjoyed the property and your stay with us. Just to clarify the property you stayed at there is no gate code that we needed to send you. The workers at the gate do not work for us, they work for the resort but we will be sure to follow up with their process so that the wait time to enter the resort will not take as long. Thank you for your helpful feedback and we appreciate you staying with us during this unusual time.
Comentario verificado
10/10 Excelente
Dana N.
7 de dic de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent location for Disney
This home was great for our two families w teens and tweens. It was a short drive to Disney and we thoroughly enjoyed the pool/hot tub at the end of the day. The kids loved the themed rooms and having two masters was perfect for our two families. Be sure to read the details of what is included so you pick up extra toilet paper, laundry detergent and salt/pepper. Great location and main loving space.
Dana N.
Se alojó 5 noches en noviembre de 2020
Respuesta de VrboOwner el 25 de ene de 2022
Thank you so much for taking the time to leave a review, it was a pleasure having you as our guest. Hope to see you soon
Comentario verificado
10/10 Excelente
Emil S.
3 de mar de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay, smooth check in very nice community
I stayed at this house with my family and we had a good time. Great amenities, close to a mini resort with slide and pool (passes included with stay, walking distance. Great if you have kids. Neighborhood is very clean and security is top notch without worries of strangers wondering around that don't belong there. Quick response with owner/agency. All questions were answered in a quick manner.
Emil S.
Se alojó 5 noches en febrero de 2021
Respuesta de VrboOwner el 25 de ene de 2022
Thank you for choosing to stay with us, and for your nice review about our property. We are delighted to know that you had a great stay. We look forward to welcoming you back soon!
Comentario verificado
10/10 Excelente
Willie F G.
30 de ene de 2019
Beautifully put together with young & old in mind
We just came back from our 2-week holiday in Disney, Orlando. Thanks to Kathy and Andy, we had a fantastic time. The clubhouse amenities in Windsor at Westside are amazing. Our grand kids enjoyed playing at the clubhouse everyday, only a 5-minut walking from the villa to the clubhouse. Everyone in our party of 12 people commented on their delight about the resort amenities. The service staff was professional, pleasant and helpful. The villa was clean, spacious and beautifully designed with attention to details. We already booked for next Fall and look forward to going back.
Willie F G.
Respuesta de VrboOwner el 3 de oct de 2022
Thank you so much for your positive review. We are so happy to hear that you enjoyed your stay. We welcome you to book with us again anytime! :)
Comentario verificado
6/10 Normal
Robert K.
3 de mar de 2024
Aspectos positivos: Limpieza, llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio
Vacation
The pictures of the property show a different pool and pool area. The pictures are out of date for what the pool really looks like, broken tiles that are making the bricks pop up. The picture of actual pool is from 20 years ago but you have to really look at the pictures to see the real pool as the first picture of the pool in ad is someone else's pool. Please make owners have current pictures of there properties, not 20years old pics.
Robert K.
Se alojó 4 noches en febrero de 2024
Comentario verificado
8/10 Bueno
Joe S.
10 de jun de 2023
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Great stay overall, more towels would be nice.
Overall a great stay. 4 stars overall just due to no hand towels or kitchen towels provided. We requested them from the staff via text. They responded and said they would have some brought but never did. Communication with the host company was ok, but slow. Hot tub/pool heat are not included. So we did have to pay extra for that upon arrival. Heat was turned on in a couple days and we used the hot tub after that. Overall would recommend, but would hope hand & kitchen towels are provided next stay.
Joe S.
Se alojó 7 noches en junio de 2023
Comentario verificado
10/10 Excelente
Emily L.
8 de mar de 2024
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Great place to stay with a family
We've stayed at this gated community a number of times but our first time in this particular house. It's a great place, large house, fun pool and hot tub, game room, and it's a short walk to the large community pool and water slides. My kids love going there.
The only frustration was that I had asked for pool heat to be turned on but it wasn't when we got there, so I had to spend time on several phone calls with the property management company about that, and then we didn't have pool heat for our first day there. I suggest making sure they confirm that you're getting pool heat turned on so it's ready when you arrive. The dishwasher didn't work, but they were very responsive when I told them it didn't work. Other than that, everything was awesome and we had a great time!
Emily L.
Se alojó 4 noches en febrero de 2024
Comentario verificado
6/10 Normal
Alexandra W.
17 de oct de 2021
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación
Just OK - Needs some changes and updates
Overall we had a nice stay, but the property needs some serious updates: new carpeting, fresh paint, water stains fixed, weeds pulled across the patio. There are also almost no towels so expect to need to do a few loads during your stay. It says there is a ‘starting amount’ which I would take to mean one large towel, hand towel, and face cloth per occupant which wasn’t the case. I actually called and emailed the property management company (Nova) to see if maybe the cleaners forgot to leave some towels as it was that bad. I never heard a response back. Windsor Hills was great. But I wouldn’t pick this property or any managed by Nova in the future.
Alexandra W.
Se alojó 7 noches en septiembre de 2021
Respuesta de VrboOwner el 19 de oct de 2021
Hi Alexandra, we appreciate the honesty and transparency in your feedback. We also apologize for the lack of response from the local PM and if there was any miscommunication with regards to amenities. We always advise guests that we only provide basic starter items for the first night of their stay. Reasonably it wouldn't be possible or feasible to provide all amenities for an entire stay for every single person in a group. Bear in mind we at times accommodate groups with as much as 20 persons in one of our homes. We can understand that this may be frustrating but we do communicate this to our guests prior to arrival. We hope nonetheless that you were able to enjoy some amount of your stay. Thank you for choosing NVH.
Comentario verificado
6/10 Normal
Carolyn K.
31 de mar de 2023
Aspectos positivos: Limpieza, llegada y ubicación
Aspectos negativos: Comunicación
Great house pool didn’t work
Our stay in the house was very good. The pool area was covered with leaves and there was no broom to clean them. The pool was very dirty and after 3 calls to the property manager they came on the last afternoon only to tell us the pool had a leak and would not hold the chemicals. He did however clean the pool and put chemicals in it. The jets still weren’t working so for the entire week the pool was not available and no attempt was made to fix the leak. The weather was very warm for March and we were looking forward to using the pool. Beautiful property but we should have been advised that the pool was unavailable rather than asking if we wanted it heated
Carolyn K.
Se alojó 7 noches en marzo de 2023
Comentario verificado
6/10 Normal
Justine D.
19 de feb de 2025
Aspectos positivos: Limpieza y ubicación
Nice BUT hot tub / pool is a problem
The house was nice, clean and spacious. The hot tub / pool was extremely disappointing. I paid to have it heated and it was pointless because there was a leak, and the pool / hot tub had to be filled a few times. The rental company was fully aware of this problem prior to my check in and had the nerve to charge me for the heat when they knew it was futile. I have been in contact with the rental company during my stay and even now and, they refuse to refund me for the heat fee. I have proof that I contacted them while I was there, that's the excuse they give for not refunding (that I didn't contact them until after I checked out). Be fully aware that the pool / hot tub doesn't work properly, it leaks and the bubbles - don't bubble. I also told them about the broken / chipped dishes & cups (so dangerous), and dishwasher doesn't clean anything. 3 stars because the house itself was nice.
Justine D.
Se alojó 6 noches en enero de 2025
Comentario verificado
4/10 Mediocre
christina s.
14 de nov de 2021
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación
Good but not great
The property was in a great area not far from universal studios. I loved the master bed and the was really about it. Upon arrival we noticed the property was very unclean especially by covid standards.. The coffee pot had bugs in the pitcher, the master bathroom door looked like it had feces on the door, squashed roches on the blinds and drapes in master bedroom and a few other areas of the house, the microwave was broken and wouldn't shut (had to call like 4 times to get someone to fix that so my disabled mother in law would be able to heat her food while we stayed at the park) They did come fix it but never brought a new coffee pot so we just bought one.) A ton of the furniture was broke- the couch the chair/bench by the front door and the Foosball table in the garage. We took a ton of pictures because we didn't want to be considered for the fault.... The air hockey table was missing the puck and we couldn't even play it.. Also, the area where the game tables was located was really unusable in my opinion. Couldn't get the TV in game room to work and the Nintendo game only had one remote and no games (what's the point) and my daughter stepped on a tack in the garage/gameroom thankfully she was wearing flipflops.. All in all, for what we paid it wasn't worth it. This is honestly the worst review I've ever left and I hate to do it.. also, the staff in the clubhouse was very short when speaking to me and my husband it's like they were tired of dealing with people. We didn't even go back up there..
christina s.
Se alojó 5 noches en noviembre de 2021
Respuesta de VrboOwner el 25 de ene de 2022
Thank you for the feedback. We sincerely apologize for the fact that you were disappointed with your stay with us and would like to highlight the fact that yes there were issues during your stay, however we pride ourselves in excellent service and work quickly to resolve the same, evident from your report. We have a dedicated team that is willing and able to assist guests once requested. We would also like to use this opportunity to remind you and advise future guests to take the time out to carefully peruse our listings, as we provide a detailed list of the starter/basic amenities we provide for our guests and this can help to avoid confusion. We however can understand that there might have been some amount of miscommunication. This feedback has been passed on to the relevant department and a team member
We again apologize and thank you nonetheless for booking with us.
Comentario verificado
8/10 Bueno
Allen S.
10 de may de 2026
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
This is best placed for adults and children over 5. Lots of ornaments and glass all around. Not ideal for toddlers with lots of hard edges on furniture. High chair needs replaced. Nice pool and great local in Windsor Hills with park directly across the road. I would say the villa floors are showing their age and paintwork needs updating in some rooms. Kitchen basic but workable. Could have done with more towels, perhaps bring your own to supplement. 7th visit to Kissimmee so ideal for Disney.
Allen S.
Se alojó 14 noches en abril de 2026
Comentario verificado
6/10 Normal
Paul D.
26 de abr de 2022
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Could do with some TLC
This would once have been a superb property , which unfortunately is suffering from lack of maintenance. Some of the areas of concern are listed below, I have left out the minor niggles.
Games Room - Not Usable. The cues for the pool table had no tips, The Air Hockey table had no air and the bar football table had no ball!
The Living Room - Settee had collapsed previous to our visit (as stated on a previous review). We had to prop it up with tiles we found in a store cupboard. A bench seat adjacent to the front door had bent legs at one end and is in danger of a similar collapse. Both of these could be considered dangerous.
Bedrooms - Quilts had no covers. I doubt whether these are washed on a regular basis, so I would consider covers as essential for hygiene purposes.
Pool Area - Netting barrier to divide pool off from house is in poor condition. There was a hole in the Lanai which let in wildlife ( we had a squirrel and a Racoon in the pool area!) There is one broken chair and the area surrounding the pool was weed infested. My wife spent some time weeding the area to make it better for us to use the pool.
Despite all of the above , we enjoyed our stay ( we always make the best of a poor situation ) as the location and the resort itself were good.
Paul D.
Se alojó 14 noches en abril de 2022
Respuesta de VrboOwner el 29 de may de 2022
Thank you for taking the time out to write us a review as feedback from our guests is what we use to make necessary improvements and to continue to grow. We're really sorry to hear that your stay with us wasn't how you envisioned it to be but hope that you were able to enjoy some amount of your stay irrespective of the highlighted issues. As with any company, challenges and errors will arise from time to time but we take pride in the service we provide and therefore do our utmost best to avoid a repeat of issues reported by our guests. We also believe in being fair; though you were directed to Airbnb, please be advised this was a collaborative resolution and the standard procedure of involving the booking platform.
We thank you nonetheless for booking with us and want you and future guests to rest assured that we have implemented the relevant changes and will continue to do so for the comfort of our valued guests.
Comentario verificado
6/10 Normal
Jamie P.
3 de abr de 2022
Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza, comunicación y precisión del anuncio
Good location, just okay home
From the pictures online, I thought this place looked awesome. However, upon arrival it’s in need of some refurbishment, replacement of furniture, and a good deep cleaning.
We were really excited about having our own pool and hot tub but were disappointed to find out dirty. There were no institutions on how to make the hot tub turn on, as it was pool temp. The place didn’t seem clean upon arrival either. Sinks in the bathroom seemed dirty, the counters didn’t seem cleaned off and everything just seemed pretty grimy. Especially the banister railing and patio door track. Yikes!
They need to provide basic necessities of a home and not expect guests to buy items that will never be used up in the stay allotted! For example, there was also only a small amount of toilet paper, 1/2 roll of paper towel, tiny bars of hand soap in bathrooms, no washcloths bathrooms, no laundry soap, no towels for pool and were instructed NOT to use bath towels so then we had to go buy them since they wouldn’t fit into luggage, no cleaning supplies whatsoever so we had to buy Clorox wipes just to tidy up what the cleaning service didn’t do. No salt and pepper or very basic seasoning, no hot pads, and no kitchen towels. To me, when you rent a home, some of these items should just be there especially when we’re paying a premium price to be there. There was no way to take all these things back with us, so we just left them there for the next guests.
I sent an email to the property manager on the 2nd day of our 11 day stay and never heard back from them on resolving anything. The person they hired to clean the pools just happened to be making the rounds to us and our neighbors on the third day, but otherwise I’d be willing to bet we’d just be stuck. Oh, and that person came unannounced, so all the sudden you looked out to the patio to see him outside! lol, one way to do it, I guess.
On the bright side, the location is in good proximity to the parks, which is what we spent our time doing. So, In that regard, this place was a good fit. Once the pool was clean, we enjoyed it.
Jamie P.
Se alojó 10 noches en marzo de 2022
Respuesta de VrboOwner el 17 de may de 2022
Thank you for taking the time out to write us a review as feedback from our guests is what we use to make necessary improvements and to continue to grow. We're really sorry to hear that your stay with us wasn't how you envisioned it to be but hope that you were able to enjoy some amount of your stay irrespective of the highlighted issues. As with any company, challenges and errors will arise from time to time but we take pride in the service we provide and therefore do our utmost best to avoid a repeat of issues reported by our guests. We also believe in being fair; though you were directed to Airbnb, please be advised this was a collaborative resolution and the standard procedure of involving the booking platform.
We thank you nonetheless for booking with us and want you and future guests to rest assured that we have implemented the relevant changes and will continue to do so for the comfort of our valued guests.
Comentario verificado
6/10 Normal
Jennifer K.
13 de feb de 2022
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Good location and very roomy
Great location very close to the parks and Walmart. Super easy to get in and out of the gate. Felt very safe and the welcome center with pool and game room were great! Cute little store with food and ice cream. We had enough space for our group of 12. We did have some issues with the house, pool and spa. Before taking our vacation we set up the heat of the pool and spa. Upon arrival the pool felt a little warm but the spa did not. We struggled the whole week with getting the spa warm it was a pain in the butt and very disappointing . There was bare minimum of every supplies. Make sure you get everything you would need for your stay ahead of time. We didn’t have enough towels and wash cloths to go around and didn’t have any dish towels or wash cloths. Dryer took for ever to dry. The pace could use some upgrading for sure. We made the best of it.
Jennifer K.
Se alojó 6 noches en febrero de 2022
Respuesta de VrboOwner el 22 de may de 2022
Thank you for taking the time out to write us a review as feedback from our guests is what we use to make necessary improvements and to continue to grow. We're really sorry to hear that your stay with us wasn't how you envisioned it to be but hope that you were able to enjoy some amount of your stay irrespective of the highlighted issues. As with any company, challenges and errors will arise from time to time but we take pride in the service we provide and therefore do our utmost best to avoid a repeat of issues reported by our guests. We also believe in being fair; though you were directed to Airbnb, please be advised this was a collaborative resolution and the standard procedure of involving the booking platform.
We thank you nonetheless for booking with us and want you and future guests to rest assured that we have implemented the relevant changes and will continue to do so for the comfort of our valued guests.
Comentario verificado
6/10 Normal
Ann T.
17 de oct de 2021
Aspectos positivos: Llegada, ubicación y precisión del anuncio
Okay with potential for excellent
Our extended family group of 11 (4 kids, 7 adults) stayed for 9 days. The location is great, very accessible to local attractions. The club house has a nice pool and is a great option for the kids.
Unfortunately, the house was not in a state I would expect and communication with the property manager was poor. We checked in on a Thursday evening to find that the house had definitely not been thoroughly cleaned as a Covid19 precaution and scheduled maintenance work (as was cited for the reason we could not check in early).
The highchair was full of food from previous guests, faucets were not able to be turned off, toilets ran continually, and bathrooms had dust bunnies and dirty walls. There were three washcloths and not enough bath and hand towels, no bath/floor mats and only 6 forks in the whole house. Windows were caked in mossy mold as was the side of the pool. The pool deck was covered in weeds, patio furniture was filthy and worn out, and screens around the pool were missing/broken. Water stains on ceilings, missing light bulbs and switches that did not work in 3 of the 6 bedrooms was a daily frustration. The washing machine was operational but so loud that it could be heard throughout the house.
Understanding that rental homes are not always kept to the same standard that we keep our own homes, I reached out to the booking company the day after we arrived requesting more forks, lightbulbs/attention to the switches that did not work and additional towels and washcloths. I also noted the faucets and toilets as the water waste was not environmentally friendly. I received a prompt reply from the booking agency stating that they would be in touch with the property manager and someone would contact me the following day. We received no reply or communication from anyone until someone showed up at the house unannounced 18 hours before our checkout time from a 8 night stay... They replaced a light bulb, fixed a running toilet and dropped off two sets of new silverware and 4 towel sets...none of which we could use at that point in our stay (as we had already purchased forks and made due with our beach towels and did not have time to wash the new towels provided).
The home owners communicated well leading up to the trip, the rental process and fees came with no surprises and the home layout was as advertised. Unfortunately there was a lot of room for improvement that could have made the stay much more enjoyable.
Ann T.
Se alojó 8 noches en octubre de 2021
Respuesta de VrboOwner el 25 de ene de 2022
Thank you for letting us know about this. Your feedback helps us do better. We're looking into it and hope to have things sorted up as soon as possible.
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Propietario/a: Frank & Winnie
Welcome to WY Vacation Home, part of Ecco Vacation Group!
As full-time vacation home owners, Frank & Winnie have been in this business since 2008, with hundreds of happy guests and positive reviews. We own and manage 20+ large luxury vacation homes at Disney area, provide our guests the best service and memorable vacation experience. Feel free to contact us, we will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!