The Orchard Basement Cozy 2BR

Hello, thank you for your review. However, we kindly ask that you provide an accurate and fair review rather than one that contains exaggerated or one-sided statements. You requested additional pillows and a chair at 9:06 9 PM. I delivered them at 9:50 PM. I knocked on the door, but no one answered. I then sent you a message at 9:56 PM. All of these details are documented with timestamps in our conversation history. Could you please clarify where the statement that I delivered them at 11:00 PM came from? Regarding the kitchen supplies, everything that is provided at our property is clearly listed on Vrbo. We did not advertise items as being available and then fail to provide them. All amenities and supplies can be reviewed before making a reservation. If the provided items do not meet your personal needs, you always have the option not to book the property. We provide the essential items for our guests, including baking sheets and kitchen towels. However, we cannot provide every possible kitchen item or accommodate every individual preference. Guests who require additional specialty items are welcome to bring or purchase them according to their own needs. Thank you for your feedback.