St. Augustine • Ocean View,Pool, Beach Walk

Thanks for taking the time to leave a review! We're glad you enjoyed the location and that the crow's nest views for sunrise and sunset were a highlight. Appreciate the note about the multi-level layout and stairs — that's helpful for future travelers to know. Great to hear the indoor entertainment areas kept everyone entertained when it rained. Hope to welcome you back sometime soon.

Thank you for sharing this — I’m very sorry your stay was disrupted by an AC outage. I can’t imagine how stressful that was, especially on a birthday trip. That’s not the experience we want for our guests. Our local team and technicians were engaged as soon as we were notified, and I apologize response times and communication were unacceptable. Since your stay we’ve completed repairs and put stronger measures in place — more frequent preventive servicing, clearer vendor escalation, and faster guest communication — to help prevent this from happening again. Thanks again for the feedback — we appreciate the chance to improve.

Thanks for the great review! So glad the location made the trip easy and that your pup could join in on the beach fun — and that the kids had a blast. I’m sorry about the unexpected maintenance visit and that a few amenities weren’t up to par; I understand that was frustrating. Good to hear we could get the A/C and TV fixed quickly. We’ll tighten up maintenance communication and have the needed upgrades (including checking the telescope) scheduled soon. Glad the layout, games, and setup worked well for your group. Thanks again for the feedback — hope to welcome you back. Warmly, Home Team Vacation Rentals