Country townhome in the Green Mountain foothills, walk to Quechee village

Hello Sara, thank you for your feedback! We’re glad you found the condo comfortable and enjoyed the location. We appreciate your notes about the common area cleaning and cell service and will work on improving these for future guests. Your input is invaluable, and we hope to have the opportunity to provide you with a much-improved experience in the future.

Thank you for sharing your feedback with us. We are sorry to hear that the cleanliness of the home did not meet your expectations. We take these concerns seriously and have shared your comments with our local team to help improve our standards. We truly appreciate guest feedback as an opportunity to improve, and your insights have been noted. It was a pleasure having you as our guest, and we hope to have the chance to welcome you back in the future.

Thank you for your feedback, Bill. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.

Hi Sara. Thank you so much for sharing your detailed feedback about your stay. We're glad to hear that you found the condo conveniently located and appreciated the cleanliness of the bedrooms and bathrooms, as well as the well-stocked kitchen. We apologize that the common areas could have been dusted more thoroughly and that the rugs had an unpleasant odor. Your comments are valuable, and we will be sure to pass them along to our local team to help improve the guest experience. We also appreciate your note about the limited cell service and the Quechee Club access. We understand how important clear and accurate information is when planning a stay, and we regret any confusion caused by the VRBO listing regarding membership options and pricing. We hope to have the opportunity to host you and your family again in the future and provide an even better experience.

Tracie, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. Please know that our guest services team is working on the issues reported and will have them addressed as soon as possible. We hope to have the opportunity to better impress you in the future!

Thank you for sharing your experience with us. We apologize for the challenges you faced with the spiral staircase and the lock box. We understand how these could be difficult, especially with luggage. We will ensure clearer instructions for the WiFi and lock box are provided in the future. We're delighted to hear that you enjoyed your visit to Vermont and appreciate your kind words. We hope to welcome you back soon.