Casa entera

Home with hot tub, gas fireplace, and garage

Galería de imágenes de Home with hot tub, gas fireplace, and garage

Una hilera de edificios modernos con un garaje central, pilares de madera y una zona ajardinada con plantas pequeñas.
Un jacuzzi en una terraza de madera con vista a edificios al fondo.
Una sala de estar con sofá, mesa de centro, televisión, chimenea y vistas a la montaña.
Una sala de estar con chimenea, sofás de cuero, una mesa de centro y obras de arte colgadas en la pared.
Un salón amplio con un sofá de cuero marrón, una mesa de centro de madera, un mueble para televisión y un ventanal con vistas al exterior.

Comentarios

8,6 de 10
Excelente

Aspectos destacados

  • Amplio espacio para disfrutar

    Este alojamiento ofrece una distribución que ofrece a todos más espacio para relajarse.

  • Ubicación céntrica

    Nunca estarás lejos de donde necesites estar gracias a esta práctica ubicación.
2 habitaciones2 baños o más6 huéspedes

Servicios populares

  • Bañera de hidromasaje en las instalaciones
  • Aparcamiento en garaje disponible
  • Cocina
  • Lavadora
  • Balcón
  • Wifi gratis

Echa un vistazo a la zona

Ver en el mapa
Silverthorne, CO
  • Place, Sendero Lily Pad Lake
    ‪A 10 min a pie‬
  • Place, Estación de esquí de Breckenridge
    ‪A 24 min en coche‬
  • Place, Estación de esquí de Vail
    ‪A 40 min en coche‬

Habitaciones y camas

2 habitaciones (capacidad para 6 personas)

Habitación 1

1 cama de matrimonio

Habitación 2

2 camas dobles

Habitación 3

1 sofá cama doble

2 baños y 1  aseo

Baño 1

WC · Solo ducha

Baño 2

WC · Solo ducha

Baño 3

WC

Otros espacios

Cocina
Balcón
Comedor

Acerca de este alojamiento

Home with hot tub, gas fireplace, and garage

This lovely two bedroom, two and a half bathroom home sleeps six comfortably and offers its guests a private hot tub on the back patio! In addition, guests can enjoy flatscreen TVs in every bedroom and the living room, as well as a queen-size sofa bed. There is a single car garage and a gas fireplace, making it a perfect winter getaway. WiFi is available throughout the townhouse. Enjoy all of the convenience and luxury Forest Park has to offer!

What's nearby:
Guests can take advantage of Silverthorne's many local attractions such as North Pond Park for ice skating. For courageous guests, head to Adventure Paddle Tours for guided canoe/kayak tours or Gore Range Outfitters for horseback riding. For a great bite to eat, grab breakfast at the Sunshine Cafe or check out the Mountain Lyon Cafe for a great local bite to eat.

Things to know:
Free WiFi
Full kitchen
Summit County License | #STR21-00241

Añade las fechas para ver los precios

Alojamientos similares

Interior
Two bedroom Luxury private suite, with your own hot tub.
Silverthorne
  • Bañera de hidromasaje
  • Lavadora
  • Secadora
  • Wifi gratis
10.0 sobre 10, Excepcional, (7 comentarios)
Two bedroom Luxury private suite, with your own hot tub.

Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00

Edad mínima para alquilar: 21

Hora límite del registro de salida: 10:00

default

Menores

Se admiten niños a partir de cualquier edad

default

Eventos

No se permiten eventos

default

Mascotas

No se admiten mascotas

default

Fumadores

No se permite fumar

Información importante

Otros detalles

Número de registro de la propiedad STR21-00241
Número de alojamiento: 5293751vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada

Información sobre la zona

Silverthorne

Esta casa de vacaciones se encuentra en el barrio Wildernest de Silverthorne, en las montañas. Estación de esquí de Breckenridge y Estación de esquí de Keystone son excelentes opciones para los que buscan unas vacaciones activas, mientras que los que prefieran las compras no pueden perderse Main Street. The Colorado Angler y Puerto deportivo también merecen la pena. Aprovecha que la montaña está cerca para disfrutar del esquí de fondo y del snowboard, y no te pierdas actividades como el patinaje sobre hielo y los paseos en moto de nieve.
Ver más casas de vacaciones en SilverthorneSe abre en una ventana nueva
Mapa
Silverthorne, CO

Qué hay en los alrededores

  • Sendero Lily Pad Lake - A 10 min a pie - 0.9 km
  • Estación de esquí de Keystone - A 13 min en coche - 17.9 km
  • Estación de esquí Copper Mountain - A 17 min en coche - 22.9 km
  • Estación de esquí de Breckenridge - A 24 min en coche - 26.9 km
  • Estación de esquí de Vail - A 40 min en coche - 58.2 km

Restaurantes

  • ‪McDonald's - ‬A 7 min en coche
  • ‪Chipotle Mexican Grill - ‬A 6 min en coche
  • ‪Wendy's - ‬A 6 min en coche
  • ‪Taco Bell - ‬A 10 min en coche
  • ‪Wendy's - ‬A 11 min en coche

Preguntas frecuentes

¿En Home with hot tub, gas fireplace, and garage se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuánto cuesta alojarse en Home with hot tub, gas fireplace, and garage?

A fecha de 18 de sept de 2026, los precios encontrados para una estancia de una noche y dos adultos en Home with hot tub, gas fireplace, and garage el 30 de abr de 2027 son de al menos 686 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.

¿Cuál es el precio del aparcamiento en Home with hot tub, gas fireplace, and garage?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Home with hot tub, gas fireplace, and garage?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Home with hot tub, gas fireplace, and garage?

La salida se realiza a las 10:00.

¿Dónde se encuentra Home with hot tub, gas fireplace, and garage?

Esta casa de vacaciones de la zona de Wildernest se sitúa a 1,2 km de Sendero Lily Pad Lake y a menos de 5 kilómetros de Blue River y Outlets at Silverthorne. D'Vine Wine y Silverthorne Recreation Center también están a menos de 10 kilómetros.

Comentarios

8,6

Excelente

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
75 comentarios de un total de 128 con una puntuación de 10 - Excelente
27 comentarios de un total de 128 con una puntuación de 8 - Bueno
17 comentarios de un total de 128 con una puntuación de 6 - Normal
6 comentarios de un total de 128 con una puntuación de 4 - Mediocre
3 comentarios de un total de 128 con una puntuación de 2 - Horrible

8,2/10

Limpieza

9,6/10

Llegada

8,8/10

Comunicación

9,8/10

Ubicación

9,2/10

Precisión del anuncio

Comentarios

Comentario verificado

6/10 Normal

Aspectos positivos: Llegada, ubicación y precisión del anuncio
The stay was fine, there were just a few concerns. The upstairs had a very weird smell when we first got there and it lingered the whole stay. The first day the carpet seemed damp like maybe they carpet cleaned them? The shower I used the water was spraying out from the pipe and getting all over the floor as well when we showered. It was definitely all managable and didn't ruin our trip, but things they could improve.
Se alojó 5 noches en junio de 2026
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place, great location

Great place, close to town, close to the ski resorts.
Se alojó 3 noches en enero de 2025
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Home was clean. Beautiful views.
Se alojó 4 noches en noviembre de 2025
Comentario verificado

4/10 Mediocre

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación
We've stayed in this condo on several occasions over the past 10 - 15 years. Each time the cleanliness has been worse.The views when standing in the living room or on the upper deck are beautiful. The moose, deer, and fox sightings were a treat. The hot tub was fabulous after a day of activity to take us away from the smelly, dirty condo.The kitchen is adequately stocked to cook a meal but you need some replacement dishes and silverware.Clearly, this is a condo for profit only. Check the other reviews. Renter beware.
Se alojó 13 noches en mayo de 2026
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great stay for small group

Good times had by all
Se alojó 4 noches en enero de 2024
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Ski trip

Loved the home and love silverthorne
Se alojó 5 noches en diciembre de 2024
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful view. Not far from town. Blinds need to be fixed. Private hot tub is a great amenity.
Se alojó 3 noches en julio de 2025
De un sitio asociado

10/10 Excelente

Beautiful views

This townhome is located at the top of the mountain and has beautiful views.
Se alojó 3 noches en julio de 2023
De un sitio asociado

10/10 Excelente

Great Stay

The place was super clean when we showed up. We came in pretty late and it was great to be able to just relax after the long trip. The views were amazing and we were very close to the venue that my best friend was getting married at. The whole area was gorgeous!
Se alojó 2 noches en octubre de 2023
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place. Small beds

This was a super great place to stay. We loved it. Only thing I’ll say is the double beds down stairs are a little tight if you’re not sleeping with a significant other.
Se alojó 4 noches en febrero de 2023
Respuesta de VrboOwner el 27 de dic de 2023
Thank you for your thoughtful review, Isaac. We are glad to hear you enjoyed your visit! We regret that the bed was not suitable for your party and appreciate this feedback as an area to improve upon in the future. We have shared your feedback with our local team so they are aware. We hope to host you again soon!
De un sitio asociado

10/10 Excelente

Christmas getaway

We loved our stay at this cozy little condo that had sufficient room for the four of us. The private hot tub was a huge plus and the views were gorgeous. This location is an easy drive to Keystone and Breckenridge - very convenient! Thank you for a lovely place to stay to enjoy our family ski vacation! Would highly recommend!
Se alojó 4 noches en diciembre de 2023
De un sitio asociado

8/10 Bueno

Back after years away

Love this unit, views, hot tub great! Stayed here with kids and pet years ago when pets were allowed. Does need a view updates to blinds, carpet and a king bed would seal the deal. but great location and ground floor entry. Nice amount of room and washer and dryer nice!
Respuesta de VrboOwner el 27 de jun de 2025
Hi, Jeff. Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the unit, the beautiful views, the hot tub, and the convenient location. It’s fantastic to know you’ve chosen to stay with us multiple times, especially with your pets—we truly appreciate your loyalty. We also appreciate your thoughtful suggestions regarding updates to the blinds, carpet, and bed. I’ve shared your feedback with our local team to help enhance future guest experiences. Thanks again for taking the time to share your thoughts. We look forward to welcoming you and your furry friends back for many more stays!
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

My number one stay ever

This vrbo is so nice, roomy, comfy, and clean. By far our favorite stay. The manager was amazing at communicating, especially during a family crisis I had out of state. My family and I did not want to leave but 100% surely will rent this property on our next Albuquerque visit. I never rent a same place more than once but this will be our go to spot for all Albuquerque visits for sure! Plenty of room to not be on top of each other and very clean and we loved the hot tub!! Had more than enough kitchen things and plenty of fridge space, washer and dryer, we had all we needed and even more.
Se alojó 3 noches en julio de 2025
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
It’s a 4.5. Great place, lots of space, amenities are well kept, fire place, cool balcony view of ten mile range and buffalo mountain and very clean. A 5 min. walk away from the trail head. Minor issues, clogged drain in the bathroom, shower head is spraying in two direction causing water to go on the floor, and front door wouldn’t latch close unless I yank up on the door. I was offered late check out by email but when I went into trip manager it was not available. The only bummer of my trip. Other than that, great place. Easy check in.
Se alojó 4 noches en enero de 2026
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Perfect Cozy Mountain Getaway!

Our family of four absolutely loved staying at this cozy oasis in the mountains! From the moment we arrived, we were captivated by the stunning mountain views, made even more magical by the snowfall that lasted our entire stay. The location was perfect—secluded enough to feel like a true escape, yet still conveniently close to restaurants, shopping, and top ski resorts.One of the highlights was definitely the private hot tub, which was a hit with the whole family! There’s nothing better than unwinding in the warm water while surrounded by winter scenery. The home itself was comfortable, well-equipped, and offered great value for what you get.We couldn’t have asked for a better stay and would highly recommend this mountain retreat to anyone looking for a relaxing and memorable getaway!
Se alojó 3 noches en febrero de 2025
De un sitio asociado

8/10 Bueno

Beautiful view of the mountains

Upon entering the house the view is amazing. The home is nice and cozy but could be maintained better. Areas of the house were a bit dusty and the carpet was not the best. The hot tub cover and grill were covered in pollen/dust. Despite everything, it was a comfortable stay.
Se alojó 2 noches en julio de 2024
Respuesta de VrboOwner el 17 de ago de 2024
Thank you for your feedback, Gissella. We're glad you enjoyed the amazing view and found the home cozy and comfortable. We apologize for the areas that were not up to our usual standards of cleanliness, including the dust and the condition of the carpet, hot tub cover, and grill. Your comments are important to us, and we will address these issues with our housekeeping team to ensure they are resolved. We appreciate your understanding and hope to have the opportunity to host you again in the future for an even better experience.
De un sitio asociado

10/10 Excelente

One perfect night

Nothing is perfect…But everything is perfect. If you understand this, then you can’t make a mistake in renting this place. A great cozy condo. Both bedrooms downstairs had their own baths, the main floor had a bath too. Super convenient. Hard to list all the perfect amenities. It’s obvious the owners of this condo put time and effort into making this a pleasant rental.
Comentario verificado

10/10 Excelente

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great condo with tall ceilings

This is a great place to stay for a small family or 3 to 4 friends. I stayed here at the end of February with two friends and it was everything we needed. The bedrooms are downstairs so you can make some noise upstairs without bothering anyone sleeping. The kitchen has everything you need and the living area has very nice seating and large TV. The hot tub is located on a private deck just outside of the master bedroom. The only possible concerns would be the multiple levels could be hard to negotiate if you have mobility problems and the garage is very small. We had a 4 door Jeep Wrangler, and it was a tight fit. For our stay we had no issues with this condo and would definitely stay here again.
Se alojó 5 noches en febrero de 2025
Respuesta de VrboOwner el 18 de mar de 2025
Thank you, Don, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
De un sitio asociado

4/10 Mediocre

Beautiful Place - Lovely Furnishings. Home Needs a Deep Clean and Fixings

Yes lovely views because Summit County Provides them. This home has tasteful furnishings which the owners have obviously take care to select. But per previous reviews - some serious work needs to be done to fix things like paint, baseboards, dog clawed doors (who locks dogs in bathrooms?) and molded caulk in the bathroom, truly worn carpet and I have to say one very distasteful and worn mattress in the master bedroom (needs immediate replacement). Yes beautiful views and location. Yes the owners have made a nice effort to do some upgrades given the home was built in the late 1990s. BUT please fix the basics that past reviewers have pointed out.
Se alojó 9 noches en junio de 2024
Respuesta de VrboOwner el 2 de jul de 2024
Hi Amanda, thanks for sharing your feedback. We're glad you liked the view, but we're sorry about the issues you had. Keeping the place clean and well-maintained is very important to us. We'll tell our local manager and our cleaning and maintenance team about your feedback so they can make the necessary improvements for future guests. Thanks for staying with us, and we hope to see you again soon.
Comentario verificado

4/10 Mediocre

Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza

Not impressed

House was not very clean. Comforters didn’t smell washed, walls were very dirty, scratches on the doors and the garage door was broken. Tv didn’t work well. The bedrooms got very hot at night. Wasn’t very impressed and wouldn’t stay there again.
Se alojó 4 noches en febrero de 2025
Respuesta de VrboOwner el 10 de mar de 2025
Kylie, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for any cleanliness details that were missed and shared your comments with the local manager. They assured us that they have sent the comforters out for drycleaning, suggested a deep clean to the owner to address the walls and will look into refinishing the door to address the scratches. The broken garage door has been fixed and the TV will be checked to ensure it's in good working order. As our home is in an alpine environment, it does not have AC and guests are advised to crack the windows at night to allow the cool mountain air to regulate the temperature. Please know you could have reported your concerns during your visit and our team would have remedied them. We hope to have the chance to better impress you on your next getaway.
Comentario verificado

6/10 Normal

Aspectos positivos: Llegada, ubicación y precisión del anuncio

Great views but outdated interior

There where great views but the inside needs updating and a good paint job. The hot tub had low water level and the property management asked me what would resolve the issue. More water? There was no hose or way to fill it myself and they did not seem to want to resolve the issue. A one and done stay for us
Se alojó 4 noches en junio de 2023
Respuesta de VrboOwner el 14 de jul de 2023
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
Comentario verificado

8/10 Bueno

Aspectos positivos: Limpieza, ubicación y precisión del anuncio

New Years Getaway

We had eight adults and a dog at this property. over New Year’s weekend. Accommodated our group well. Plenty of dishes and linen for all. Minimal spices. Jacuzzi was nice. However the light went out on the balcony and master BR—seemed like a breaker, but none found. Garage is a tight fit for a midsize SUV. Two extra parking spots on site. Access to hiking/snow shoe trails within walking distance. Host did not respond to repeated attempts to ask about amenities. Reached Vacasa management after much time on hold. If you have issues…getting ahold oh, I know it is stink. I meant to grab it out of it. It’s very difficult to contact someone.
Se alojó 3 noches en diciembre de 2023
Respuesta de VrboOwner el 20 de ene de 2024
Thank you, Deb, for your feedback! We are happy you enjoyed this home. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience.
Comentario verificado

6/10 Normal

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Need to fix the smell

Pros: Location, view, nice linens, comfortable bed, gas grill, new kitchen appliances, good water pressure in shower, Dish TV, plentiful dish and hand soap, fast internet Cons: Strong smell of cat pee in downstairs/bedrooms (we ended up sleeping upstairs on the sofa pullout), electric in master bedroom didn't work on outer wall so no power or light, not all jets in hot tub worked, only one thermostat so hot upstairs and cold down, tight parking, only small frying pans, small deck (really for one person), no shade on front door, dirty fans, no pen or paper, no recycling, no ice, only one key Bottom line: I would not stay here again unless the carpeting was replaced to fix the smell.
Se alojó 8 noches en septiembre de 2020
Respuesta de VrboOwner el 14 de jul de 2023
We apologize if you felt the home was not on par with our upkeep standards, Loretta. While we encourage guests to contact us during their stay so that we have the opportunity to address matters at hand, we understand that you are simply trying to enjoy your vacation and may feel hesitant to bring forth complaints at that time. We appreciate the opportunity to address any outlying concerns with our local team to ensure our service standards are being thoroughly met. We look forward to having another opportunity to host your next visit, thank you.
Comentario verificado

4/10 Mediocre

Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza

Alert Bed Bugs!

Good location, nice view but all is in details! Really can’t get a thermostat for $40-50?! The thermostat was old and was getting on every 5 minutes which made almost impossible to sleep at night for the whole family. Carpet dirty, towel’s dirty with some strange hair in it, water in jacuzzi dirty, no light in the whole bedroom, no batteries in the remote control, and so on… but most important Bed Bugs in the Bed! My wife was beaten really bad from bed bugs (if I could I can attach pictures) but the worst part is that I’m afraid we got them home with us on our clothes and luggage… we travel a lot and stay in different houses but this was one of the worst…
Se alojó 4 noches en abril de 2023
Respuesta de VrboOwner el 14 de jul de 2023
Andrei, thank you for taking the time to share your feedback with us. We are glad that you enjoyed our home’s location and lovely view, but are sorry that you encountered issues that detracted from your stay. We sincerely apologize for the cleanliness issues you encountered and want you to know you could have reached out during your stay and our local team would have remedied your concerns. Additionally, our local manager assured us that pest control was called to inspect the home and take any needed steps to ensure that it is pest-free. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
Comentario verificado

6/10 Normal

Aspectos positivos: Llegada y ubicación
Aspectos negativos: Limpieza y comunicación

The views were great, but...

Awesome views of mountains and wildlife. The hot tub was great and very relaxing. The kitchen was adequately supplied. If you have allergies or an aversion to the odor of decades of animal excrement or mold, this may not be the place for you. We didn't use the master bath because of the mold in and around the shower. The second bath in the basement wasn't much better. The furnace filter was so dirt caked it was coming out of the grill covering it. We purchased a new one. All of the carpet smelled like years of half a**ed cleaning and stale urine. There was dried ketchup on the coffee table and crumbs on the dining room table. The covid "frequently touched surfaces" cleaning may have been missed. We were given a token credit for our displeasure that almost covered the allergy meds, inhaler, and furnace filter required to be able to stay, not to mention time taken from pleasure for cleaning. Replace the carpets and the housekeepers and I'd probably stay again for the views and trails.
Se alojó 18 noches en septiembre de 2021
Respuesta de VrboOwner el 14 de jul de 2023
Thank you for your review, Sherry. We sincerely apologize for the disappointment. We apologize for the house not being cleaned as thoroughly as is our standard. Please know that this is not commonplace, and we thank you for calling in order for local staff to promptly resolve these issues. We hope that the refund that you were given has helped with some resolution for what you experienced. We look forward to hosting you again soon for a better experience!

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