Birkeneck 2 (1st floor), castle view dream holiday apartment

Dear Sonia, we are delighted you loved the apartments and the stunning views of the castles and that both you and your grandparents had such a great time here. The short stay fee is declared in the listing and makes it possible to accept bookings of less than 4 nights, which we would otherwise not be able to offer. Additionally, so my lovely guests don't miss it, I always mention it in my confirmation email, too. I pointed it out to you in my confirmation email last year when you booked and offered you to waive it if you can stay a night longer. You replied acknowledging it in writing (I showed you your own email and you admitted you had seen the shortstay fee but forgot/misunderstood). I understand it's annoying when it missed and then comes as a surprise, which is why I always mention it when guests are still at full choice. I am glad your lovely holiday experience made it all worth it. I will be even more insistent on pointing it out going fowrards.