Encantadora Casa Sofia con piscina privada en caserio de Las Vegas

Thank you very much Anita. It was a pleasure to have it with us in our house and you're more than welcome to come again!

Thank you very much for taking the time to share your experience. We are sorry that the weather conditions during your stay were not as expected. During those days, the island was under a weather alert due to strong winds and rain, so the adverse conditions were general across the island. That said, it is true that in mid-altitude rural areas these conditions can be felt more intensely than on the coast, which may create a different experience. We understand that you may have been looking for a warmer and sunnier coastal environment. Regarding your arrival, we would like to clarify that we did not receive prior notice of your exact arrival time while you were on your way, which delayed our ability to assist you immediately. In any case, we attended the property as soon as possible. The issue with the door was caused by humidity, which can make wooden doors expand slightly on rainy days, and it was resolved at that moment. We take note of the aspects mentioned regarding maintenance and equipment, and we will review them to ensure everything is in optimal condition. We appreciate your feedback, as it helps us to continue improving. Kind regards, Maria